Alert: United Airlines’ Domestic Flights Resume (January 22, 2017)
January 22, 2017
Alert – United Airlines’ Domestic Flights Resume
Sunday evening, all domestic “mainline” United Airlines flights were grounded due to a computer outage. The ground stop has now been lifted.
Reuters reported:
United Airlines said it would resume services after grounding all domestic flights following a computer glitch on Sunday.
International flights were not affected, the Federal Aviation Administration said. The number of flights that were affected was not known.
“The ground stop has been lifted. We’re working to get flights on their way,” the company said in a tweet. bit.ly/2jQRW6B
“We are working as quickly as possible to resolve this issue and get out customers to their final destinations,” a company spokeswoman Maddie King said in an emailed statement earlier.
CNN reported:
United Airlines resumed operations Sunday night after a computer problem temporarily grounded all domestic mainline flights, two sources familiar with the incident told CNN.
“The ground stop has been lifted,” the airline announced on Twitter. “We’re working to get flights on their way. We apologize for the inconvenience to our customers.”
Earlier, United spokeswoman Maddie King told CNN that the flights were grounded due to an IT issue.
“We have issued a ground stop for all domestic mainline flights due to an IT issue,” King said. “We are working as quickly as possible to resolve this issue and get our customers to their final destinations. We apologize for the inconvenience to our customers.”
Mainline flights are those operated by an airline’s main operating unit, not regional alliances or subsidiaries.
The sources said the flights were grounded due to a problem with the communication system that airplanes use to send information to United operations. Aircraft Communications Addressing and Reporting System, or ACARS, is used to record and transmit a range of information, including departure times, as well as weight and balance, which is used to calculate takeoff speeds.
The system outage was an issue for planes that had yet to depart, as pilots need this information to safely take off. Planes already in the air were in no danger, the sources said. The issue did not affect communications between planes and air traffic control.