ALERT: Emirates- Cuts US Service Due to “Weakened Demand to the U.S.” (April 19, 2017)

April 19, 2017

Today, Emirates announced it will reduce flights over the next two months to five of the 12 U.S. cities it serves, including those to Boston, Fort Lauderdale, Los Angeles, Orlando and Seattle. The airline attributes the cuts to “weakened demand to the U.S.”

According to the NBC News:

Dubai-based Emirates airline announced Wednesday it will reduce its service to the United States in response to a drop in demand. The airline attributes this to actions taken by the U.S. government, such as restrictions on electronic devices in cabins and a travel ban for some majority-Muslim countries. The airline said it will be reducing flights to five of the 12 U.S. cities it currently serves.

“This is a commercial decision in response to weakened travel demand to the U.S.,” Emirates said in a statement provided to NBC News. “The recent actions taken by the U.S. government relating to the issuance of entry visas, heightened security vetting, and restrictions on electronic devices in aircraft cabins, have had a direct impact on consumer interest and demand for air travel into the U.S.”

Emirates added that until the start of 2017, its operations in the United States had been experiencing healthy growth and performance.

“However, over the past 3 months, we have seen a significant deterioration in the booking profiles on all our U.S. routes, across all travel segments. Emirates has therefore responded as any profit-oriented enterprise would, and we will redeploy capacity to serve demand on other routes on our global network.”

Emirates said it will continue to monitor the situation “with the view to reinstate and grow our US flight operations as soon as viable.”

Starting May 1 and 23, respectively, flights to Fort Lauderdale and Orlando will drop from daily service to five time a week. On June 1 and 2, respectively, service to Seattle and Boston will drop from twice-daily services to a daily service. And, starting July 1, flights to Los Angeles will also drop from twice-daily service to a daily service.

Please contact the PR Team if you have any questions or concerns: TravelLeadersGroupPR@TravelLeaders.com.

 

ALERT:United Kingdom- London Euston Trains Halted by Fire Alongside Tracks (April 19, 2017)

April 19, 2017

Today, a fire alongside the railroad tracks near South Hampstead (north London) has damaged signaling equipment and thus the power supplier to Euston Station was cut. Euston Station was then evacuated, and train services were suspended.

According to the BBC:

London Euston station has been evacuated and train services suspended due to a trackside fire. Network Rail said the fire, near South Hampstead, north London, damaged signalling equipment.

The power supply to Euston station was temporarily cut as a result of the incident, leading to the evacuation. Engineers hope to restore services as soon as possible but it is warned full timetables are unlikely to resume until Thursday morning.

The fire affected customers on London Midland, Virgin and Southern trains. It also took out a stretch of the London Overground line between Euston and Harrow & Wealdstone.

Network Rail said: “An electrical fire at South Hampstead has stopped trains running in or out of London Euston this evening. Train customers are impacted in London and the length of the West Coast main line, including Birmingham, Manchester and Liverpool. Network Rail engineers are trying to get some trains moving this evening on the West Coast main line by using emergency generators to restore temporary power to signals – the traffic lights of the railway. Engineers are preparing to work through the night to install 100 metres of 11,000-volt power cables, with the aim of getting services back to normal tomorrow morning.”

Customers on Virgin trains were advised not to travel south of Birmingham. It said tickets would be accepted for travelling on Thursday or passengers could get a full refund.

Passengers are advised to use services provided by Chiltern Railways, East Midlands Trains and Great Western Railway or check with National Rail Enquiries before travelling.

Please contact the PR Team if you have any questions or concerns: TravelLeadersGroupPR@TravelLeaders.com.

 

ALERT: InterContinental Hotels Group Confirms Data Breach (April 19, 2017)

April 19, 2017

InterContinental Hotels Group (IHG) confirmed another data breach late last week in an official statement. A list of affected IHG franchise locations and respective time frames, which may vary by location, is available here.

This latest breach occurred at more than 1,100 locations between September 29 and December 29, 2016. The hotel brands impacted include: Candlewood Suites, Crowne Plaza, Holiday Inn, Holiday Inn Express, Hotel Indigo, and Staybridge Suites.

In February, IHG announced a breach impacting credit cards used at the hotel bars and restaurants from August through December 2016.

According to Skift:

Last week, InterContinental Hotels Group (IHG) announced it had suffered a data breach at multiple IHG-branded franchise hotel locations in the U.S. and Puerto Rico during the period of September 29, 2016 to December 29, 2016.

IHG did not disclose the exact number of properties impacted. To learn which properties were impacted, guests need to search for hotels that may have been impacted on IHG’s website.

It’s the second such data breach the company has revealed this year. The earlier breach, announced in February, impacted 12 hotels in the U.S. The company operates and manages hotel brands that include Holiday Inn, Holiday Inn Express, Candlewood Suites, Hotel Indigo, and InterContinental Hotels.

Business Travel News reports:

The credit card breach that affected payment cards used at InterContinental Hotels Group properties last year hit a much broader swath of the company’s franchise portfolio than the 12 revealed back in February.

IHG issued a statement disclosing that cards used at IHG franchise locations in North America and Puerto Rico between Sept. 29, 2016, and Dec. 29, 2016, may have been affected by malware installed on front-desk payment systems at certain locations. IHG didn’t disclose which properties the breach targeted, but an online database of hotels that might have been affected includes more than 1,100 locations under the Holiday Inn, Holiday Inn Express, Staybridge Suites, Candlewood Suites, Crowne Plaza and Hotel Indigo brands.

The adoption of IHG’s Secure Payment Solution, a point-to-point-encryption payment-acceptance solution, halted the malware’s effectiveness at locations where it was installed last year, according to IHG. The company said investigations revealed no indication that guest information beyond cardholder name, card number, expiration date and internal verification code were affected.

Please contact the PR Team if you have any questions or concerns: TravelLeadersGroupPR@TravelLeaders.com.

 

Talking Points: Measles Outside the U.S. (April 19, 2017)

Talking Points – Measles Outside the U.S.

Copyright © 2017 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients when discussing the measles outbreaks, including in Belgium, Germany, Italy, Indonesia, Romania and Guinea. (Updated April 19, 2017)

1. Measles is still very common in many parts of the world, including areas in Europe, Asia, the Pacific and Africa.

2. Travelers can easily protect themselves by making certain their vaccinations are up-to-date.

3. We are here to assist our clients; the safety and well-being of our clients is our top priority.

Below you will find additional information, supporting material, and statistics supporting each talking point.

1. Measles is still very common in many parts of the world, including areas in Europe, Asia, the Pacific and Africa.

The Center for Disease Control and Prevention (CDC) has issued Watch Level 1 advisories for measles in Belgium, Germany and Italy. Prior to these nation’s being added, only Indonesia, Romania and Guinea had existing Watch Level 1 advisories for measles.

o A Watch Level 1 travel health notice from the CDC is the lowest of three advisories it issues, meaning it recommends travelers “practice usual precautions” – in this case, it means being vaccinated for measles prior to traveling.

 Belgium, Germany and Italy have all reported a concerning number of measles cases in their countries.

o “In Belgium, through Mar. 31, Wallonia reported 266 measles cases. The outbreak affects all provinces of Wallonia, with the exception of the province of Luxembourg. All age groups are affected and 53% of cases are over 15 years. Most of the cases were not vaccinated or did not know their vaccination status. Nearly 40% were hospitalized. No deaths have been reported,” according to Outbreak News Today.

o Also according to Outbreak News Today, “Since the beginning of 2017 and as of 4 April 2017, Italy reported 1,333 cases of measles, with 131 cases among healthcare workers. The cases are reported from 19 of the 21 regions in Italy. A majority of the cases (93%) are from Piedmont, Lazio, Lombardy, Tuscany, Abruzzi and Sicily. Most of the cases are above 15 years and 88% of the cases were not vaccinated.”

o “According to the German National Public Health Institute, since the beginning of 2017 and as of 12 March 2017, Germany reported 272 cases. In the same period in 2016, Germany reported 18 cases,” reports Outbreak News Today.

o According to Healio, the measles outbreak in Europe is due to non-vaccinated individuals.

 

“Health officials warned that a recent surge in measles cases in Europe is being driven by below-target vaccination rates and is threatening the continent’s progress toward eradication.”

“In Italy, which reported 238 new cases in January, immunization coverage is just 83%, and WHO said it appeared the outbreak was going to be at least as bad and perhaps even worse in February. (By comparison, Italy reported around 850 measles cases in all of 2016.)”

o The Guardian reports that the Five Star Movement (M5S) in Italy may be contributing to the measles outbreak.

“In 2015, the M5S proposed a law against vaccinations because of “the link between vaccinations and specific illnesses such as leukaemia, poisoning, inflammation, immunodepression, inheritable genetic mutations, cancer, autism and allergies”.”

“The surge in the number of cases follows a drop in the proportion of two-year-olds given vaccinations from 88% in 2013 to 86% in 2014 and 85.3% in 2015 – well below the 95% threshold advised by the World Health Organisation.”

 Several countries, including Australia, Canada and Taiwan, have reported that travelers who recently visited Indonesia have been diagnosed with measles, necessitating the CDC’s Watch Level 1 advisory.

o Some of these travelers were visiting the popular tourist destination of Bali.

 The CDC also reported a measles outbreak in 13 of Guinea’s 33 prefectures. The CDC issued the Watch Level 1 advisory for Guinea on March 10, 2017.

o Outbreak News Today reports that “The number of suspected cases has increased rapidly, reaching 407 this week [March 4, 2017], compared to 234 last week. More than 3.7 million children need to be urgently vaccinated in the country.”

 On November 10, 2016, the CDC announced that a measles outbreak had been confirmed in Romania.

o Outbreak News Today reports that “From September 2016 to March 17, 2017, Romania has reported 3,799 cases.”

 Measles continues to be an ongoing public health issue worldwide, as well. The World Health Organization (WHO) reported that, as of April 11, 2017, there have been:

o 1,259 laboratory confirmed cases of measles in the African region

o 55 laboratory confirmed cases in the Americas region

o 1,079 laboratory confirmed cases in the Eastern Mediterranean region

o 980 laboratory confirmed cases in the European region

o 926 laboratory confirmed cases in the Western Pacific region

o 766 laboratory confirmed cases in the South-East Pacific region

 The majority of measles cases that are brought into the United States come from unvaccinated U.S. residents or visitors.

 Clinicians should keep measles in mind when treating patients with fever and rash, especially if the patient has recently traveled internationally.

2. Travelers can easily protect themselves by making certain their vaccinations are up-to-date.

 According to the Centers for Disease Control and Prevention (CDC): “Measles is a highly contagious respiratory disease caused by a virus. It spreads through the air through coughing and sneezing. Measles starts with a fever, runny nose, cough, red eyes, and sore throat, and is followed by a rash that spreads all over the body.”

 According to the CDC, “Travelers who have not been vaccinated are at risk of getting the disease and spreading it to their friends and family members who may not be up-to-date with vaccinations. Because of this risk, all travelers should be up-to-date on their vaccinations, regardless of where they are going.”

 In the U.S., the vaccines that are available are the measles-mumps-rubella (MMR) and the measles-mumps-rubella-varicella (MMRV) vaccines.

o The CDC states: “MMR has been used safely and effectively since the 1970s. A few people experience mild, temporary adverse reactions, such as joint pain, from the vaccine, but serious side effects are extremely rare. There is no link between MMR and autism.”

 Both children and adults who are traveling should be vaccinated. The CDC offers the following guidelines:

o Routine vaccination for children in the U.S. is between 12-15 months, but younger children traveling outside of the U.S. can receive the vaccine starting at six months old.

o Children 12 months or older, adolescents, and adults who are traveling outside the United States must have received two doses of MMR or other live measles-containing vaccine to be considered immune to measles.

o Also, those who have had the diagnosis of measles documented by a physician, have laboratory evidence of immunity, or were born before 1957 are considered immune.

3. We are here to assist our clients; the safety and well-being of our clients is our top priority.

We would not send our clients to a particular destination if we believed it to be unsafe or were unable to provide precautions to minimize risks. Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there and provide detailed information on the situation so they can make informed decisions for themselves if they still wish to travel.

 The CDC has issued Watch Level 1 health notices urging travelers to practice usual precautions when visiting Belgium, Germany, Italy, Indonesia, Romania and Guinea. Additional measles cases have been reported worldwide.

 Our business is founded on repeat customers. Therefore, we want to be sure everything goes off without a hitch.

 By working with a true travel professional, we assist our clients by consulting on the ideal vacation experience they are looking for and providing alternative destinations should the need arise.

 

TAP Portugal

Tap Portugal Upfront Time of Ticketing Commission Agreement (Confidential)

Ticketing Period: April 18, 2017 through August 31, 2017

Tour Code: EWRAI125/16 – must be included in the Tour Code Field of each ticket

Ticket Designator: None

OSI Entry: OSI TP EWRAI125/16 must be included in the OSI Field of each ticket

Upfront commissions may be taken at time of ticketing in accordance with the charts below and paid only on the published fares (base fare only, without Airport/Government taxes and carrier imposed surcharges and fees) and doesn’t apply to infant fares.

If the composition of TAP’s base fares changes such that fees previously separated from the base fare (including for example carrier imposed surcharges and fees) become included in the base fare, the upfront commissions shall be null and void of any commissions.

Ancillary Services sold for which an EMD is issued, are eligible for an upfront commission and must be taken at the time of issuance.

Scale: North Atlantic

Traffic Between: North America – Europe (Excluding Portugal and North America – Africa Fare Type Commission
C, D 18%
Z 15%
J, Y, B, M 12%
S, H, Q 10%
V, W, A, K, L, U 8%
E, T, O 6%

Porter Airlines

Porter Airlines (PD) Commission Structure Change

February 10, 2017

 

Effective January 1, 2017, Porter Airlines (PD) changed their commission policy to be more competitive in the market.   The commission change is from a long standing 7% offering to a range of 0 – 4% based on Fare Family/Class of Service.  Travelport has updated all of the GDS commission tables to now reflect a 0 % commission offering for PD.  Just as with other airlines like Air Canada and Westjet, your agents will need to become familiar with the change and take on the responsibility to enter the correct commission based on Fare Family/Class of Service.  Failure to include the correct commission will result in your agency missing out on commissions due.

 

PD distributed two documents that your agency should have received.  We have now loaded these documents into ASK Travelport answer AN15883.  Please make certain that your agents have reviewed these documents to understand the commission changes that PD has implemented.

 

If your agents have any questions concerning the change to commissions, please have them contact your Porter Airlines representative.

 

 

Best Regards,

 

Beth Johnson

Account Manager

 

© 2017 Travelport. All rights reserved. Travelport, Apollo, Galileo, Worldspan and the Travelport logo are trademarks of Travelport. All other marks are the property of their respective owners.

Lufthansa / Austrian / Brussels airlines / Swiss

Lufthansa Time of Ticketing Incentive Program

ATTACHMENT C – Booking and Ticketing Instructions

  1. Application: For incentive eligibility, travel may originate or terminate anywhere in the world provided that:
  2. a. Incentive is applied to a transatlantic segment marketed and operated by Participating Carriers (LH*, OS, SN, LX*) and the other transatlantic segment may be on a Performance Measurement Carrier (AC, UA) marketed and operated or Participating Carrier (LH*, OS, SN, LX*); AND
  3. b. Travel on eligible transatlantic segments must be to/from USA or Canada; AND
  4. c. No other ticket designators may be used in conjunction with this Time of Ticketing incentive agreement.

*Transatlantic flights operated by CityLine (CL), Edelweiss Air (WK) or SunExpress (XG) and marketed AC OS SN LH LX or UA are eligible for incentive and also included as an eligible transatlantic carrier as referenced in the remaining terms and conditions of this agreement.

  • Asia/Pacific origin/destinations may be included in the itinerary via Europe under the following conditions:

The ToT conditions for the transatlantic portion of the journey, mentioned above, are observed between the US/CA and the European gateway; between the European gateway and the Asia/Pacific region only flights marketed and operated by Participating Carriers (LH/CL, OS, LX/WK) are eligible for incentive.

  • In the event that an itinerary crosses both the Atlantic and Pacific oceans, the qualifying Atlantic ToT ticket designators will apply. Carrier eligibility for ToT incentive is limited to Participating Carriers (LH, OS, SN, LX) for the transatlantic and within the Atlantic Market region. Performance Measurement Carriers (AC or UA) must be used for the transpacific portion of the journey.

(Please refer to paragraph 5 ‘Round the World Itineraries’ for further conditions).

  1. Eligible Fare Types:
  • ToT Incentive eligible fare types begin and/or booking classes begin with F, A, J, C, D, Z, P, G, E, N, O, Y, B, M, U and H. Incentive eligibility is to be determined by the incentive levels specified in the Entity Incentive grid in attachment D, based on the fare type/booking class used, whether an exception market conditions exists and if interlining with OAL is included.
  • ToT applicable fares must be according to normal fare construction and only international through fares originating or terminating in the USA or Canada are eligible for incentive.
  • Sector fares, independent of the published international through fare, included in an itinerary will be eligible for the ToT incentive if marketed and operated by Participating Carriers and/or a regional carrier listed in attachment D. In order to be ToT incentive eligible a maximum 24 hours connecting time will be required when a sector fare condition exists to/from the transatlantic portion of the journey in both directions for a round trip itinerary or in a single direction for a one-way itinerary, in addition to adhering to the eligible fare type/booking class requirements.
  • If each segment of the itinerary is not booked in an eligible booking class and/or carrier, the ToT Incentive will be limited to the eligible segments within a given itinerary.
  • If the International fare rule permits, unlimited stopovers allowed in USA/Canada and at/or beyond European gateway cities providing all carriers are Participating (LH/CL, OS, SN, LX/WK), Performance Measurement (AC and/or UA), Regional Carriers or Star Alliance Carriers.
  1. Exception Market ToT Incentive:

Itineraries that include a non-stop flight with a fare break in the fare construction between a designated Exception Market city pair will be eligible for the exception market incentive rate. Exception Market incentive applies to designated non-stop flights as listed on Exception Market grid on page 5 and are to be applied in both directions.

  • If the Exception Market O & D is booked as a connection the exception market incentive level does not apply.
  • Itineraries that include a non-stop flight with a fare break in the fare construction between a designated Exception Market city pair and are in conjunction with a connecting flight;

a.) within 24 hours are not subject to the Exception Market incentive

b.) exceeds 24 hours the exception market incentive will apply.

  • In the event that a round trip itinerary includes an exception market O&D in one direction and not in the other, the eligible incentive of each direction may be applied by direction. Lufthansa Time of Ticketing Incentive Program

ATTACHMENT C – Booking and Ticketing Instructions, Continued

  1. Interline Inclusion (3% less incentive):

Star Alliance and any other carrier (OAL) may be included within the Atlantic Market Region with 3% points less incentive as long the transatlantic segments are marketed and operated by a Participating Carrier (LH/CL, OS, SN, LX/WK) and/or Performance Measurement Carriers (AC and/or UA) as per conditions of paragraph 1.

The following conditions must be met:

  • The connection is to/from a Participating Carrier (LH/CL, OS, SN, LX/WK) and/or Performance Measurement carriers (AC, UA) transatlantic marketed and operated flight.
  • An international published through fare to/from the USA or Canada is applied and begins with one of the eligible fare types or is booked in inventory detailed in paragraph 2.
  • ToT Incentive shall not apply if an itinerary contains more than (2) non-transatlantic OAL Segments in either direction operated by a non-participating carrier (not to exceed a maximum of 4 OAL operated segments per qualifying itinerary)
  • Connection is to/from a Participating Carrier (LH/CL, OS, SN, LX/WK) or Performance Measurement Carrier (AC, UA) to/from OAL flight segment on a published international through fare.
  • Interlining does not apply to itineraries that qualify for: A, Z, P, N or O incentive or exception market incentive or westbound all markets to USA /Canada.

Non-transatlantic LH, OS, SN, LX marketed flights operated by OAL carriers are subject to interline reduction.

  1. Part 1 – Round-The-World Itineraries:

Itineraries must include transatlantic flights operated and marketed by Participating Carriers (LH/CL, OS, SN, LX/WK). Transpacific flights must be operated by a Performance Measurement Carrier (AC and/or UA), Regional Carriers may be included.

  • Itineraries may commence via the Atlantic or the Pacific.
  • Applicable fares are based on constructed point to point published fares.
  • Maximum eligible commission for entire itinerary is 12% when limited to fare types F, A, J, C, D, Z, P, G, E, N, O, Y, B, M, U and H. Ineligible fare types can be included at 0% commission except on the transatlantic portion of the itinerary. The applicable ticket designator is TZB2.
  • Star Alliance Round-The-World-Fares are ineligible for a ToT incentive.
  • Example 1: JFK-FRA J cl (LH) / Stopover / FRA-TYO J cl (LH) / Stopover / TYO-IAH J cl (UA) IAH-CHI F cl (UA) = 12%
  • Example 2: DEN-FRA C cl (LH) / Stopover / FRA-HKG K cl (LH) / Stopover / HKG-SFO Z cl (UA) = 12%

Incentive only eligible on DEN-FRA and HKG-SFO portions (FRA-HKG 0% due to ineligible fare type)

Part 2 – Round-The-World Itineraries, Interline: In addition to the conditions listed above, itineraries which include segments operated by OAL and Star Alliance carriers may be included in a Round-The-World itinerary under the following conditions:

  • Only segments that are non-transatlantic, non-transpacific and non-North American feed are eligible

Exception: All Nippon Airways (NH) is permitted transpacific.

  • A combined maximum of 4 segments operated by OAL and/or Star Alliance carriers are permitted
  • Maximum eligible commission is 4% for the entire ticket. Ineligible fare types can be included at 0% commission except on the transatlantic portion of the itinerary. The applicable ticket designator is TZB2.
  • Booking class restrictions do not apply to OAL or Star Alliance segments Lufthansa Time of Ticketing Incentive Program

ATTACHMENT C – Booking and Ticketing Instructions, Continued

Round the World itineraries continued:

  • Example 3a: LAX-FRA F cl (LH) / Stopover / FRA-BOM F cl (LH) / BOM-BJS J cl (AI) / BJS-YVR J cl (AC) = 4%

Eligibility may also be based on the transatlantic fare component in order to maximize commission:

3b: LAX-FRA F cl (LH) / Stopover / FRA-BOM F cl (LH) / BOM-BJS J cl (AI) / BJS-YVR J cl (AC) = 17%

 Through fare LAX-BJS “F” Fare Basis Code, max eligible commission = 20%, -3% points due AI interline included,

eligible commission = 17%, BOM-BJS eligible for commission only as in example 3a above.

Example 4a: SFO-NRT J cl (NH) / Stopover / NRT-MUC J cl (LH) / MUC-EWR J cl (LH) / EWR-LAX J cl (UA) = 4%

Or

SFO-NRT J cl (NH) / Stopover / NRT-MUC J cl (LH) / MUC-EWR J cl (LH) / EWR-LAX J cl (UA) = 22%

 Eligible through fare – NRT-EWR “J” Fare Basis Code, max eligible commission = 22%,

SFO-NRT eligible for commission only as in example 4A above.

  1. Ticketing:
  • Tickets must be plated on the ‘Participating Carriers’ (LH, OS, SN, LX) ticket stock only. Tickets must be issued and paid for in the USA, with the exception of PTAs.
  1. Pre-Paids:
  • PTAs are permitted and may be issued overseas if paid for in the USA. PTA fee may apply.
  1. Exclusions:
  • ToT Incentives are applicable to revenue passengers only. The following are excluded from this Incentive Program: Industry reduced fares such as ID or AD tickets, Circle Europe fares, Senior Citizen fares, Embassy, emigrant, government, group, journalist, military, missionary, student and Web fares, in addition to any other discounted IATA fares.
  1. Child/Infant:
  • Child/Infant fares are applicable for ToT Incentives if the ticket shows the correct ToT ticket designators. If Child/Infant fares require other ticket designators, the ToT Incentive does not apply. Lufthansa Time of Ticketing Incentive Program

ATTACHMENT D – Partner Carriers

Effective 01APR17 Atlantic ToT Participating Carriers Information
Participating Carriers must be used at least one way across the Atlantic Ocean plated on ticket stock shown below.

The use of any airline other than participating carriers (LH, OS, SN, LX) or performance measurement carriers (AC & UA) on the transatlantic portion of the journey is permitted at 0% commission for that portion of the journey.

Austrian Airlines (OS): the below listed carriers qualify for full ToT incentive level
Ticket Stock (257) •PrivatAir flights operated by on behalf of Lufthansa or Swiss
•Austrian Airlines (OS)
Brussels Airlines (SN): •Brussels Airlines (SN)
Ticket Stock (082) •Lufthansa German Airlines (LH)
•Swiss International Air Lines (LX)
Lufthansa German Airlines (LH) •Air Canada (AC) •United Airlines (UA)
Ticket Stock (220) •Lufthansa CityLine (LH), transatlantic, within and beyond Europe
•Edelweiss Air (WK), transatlantic, within and beyond Europe
Swiss International Air Lines (LX): •Eurowings (EW) / SunExpress (XG), transatlantic, within and beyond Europe
Ticket Stock (724) •Including Regional Carriers listed further below
Performance Measurement Carriers
Air Canada (AC) / United Airlines (UA)

(may be used one way across the Atlantic in conjunction with Participating Carriers on qualifying Participating Carrier’s ticket stock)

Regional Carriers
Plating on : the below listed carriers qualify for full ToT incentive level
LH (220) / OS (257) / SN (082) / LX (724) Marketed (AC, OS, SN, LH, LX or UA marketed and as operating carrier)
European Feeder Adria Airways, Air Dolomiti, Air Malta, BMI Regional, Deutsche Bahn
Eurowings Europe, Eurowings, Germanwings, Lufthansa CityLine, Luxair, Welcome Air
Air Berlin operated flights on behalf of Eurowings (marketed AC, OS, SN, LH, LX, UA only)
CityJet and Flybe operated flights on behalf of Brussels Airlines (marketed AC, OS, SN, LH, LX,
UA only)
Marketed (AC, OS, SN, LH, LX or UA marketed)
Helvetic Airways, Edelweiss Air, PrivatAir, Swiss Global Air Lines,
SBB Swiss Railways, OEBB Austrian Federal Railways
USA, Canada & Trans-North America Feeder

(Marketed AC, OS, SN, LH, LX or UA)

•Air Canada (AC), Air Canada Jazz (AC), Air Canada Rouge (AC), Air Georgian,
Exploits Valley Air Services, Jazz Aviation, Sky Regional Airlines
•United Airlines (UA), United Express (UAX, regional carriers DBA United Express),
Amtrak marketed UA

Lufthansa Time of Ticketing Incentive Program

ATTACHMENT D – Booking and Ticketing Instructions

Effective 01APR17 Entity Incentive Eligible Fare Types Commission Interline

Commission

Ticket Designator
Origin Destination
LAX / ORD All Markets F J C D G O E Y B M U H 20% 17% TZB2
DEN / IAD / IAH / SFO Canada F J C D G O E Y B M U H 12% 9%
Rest of USA F J C D G O E Y B M U H 22% 19%
USA / Canada All Markets A* Z P N 10% 10%
Westbound

All Markets

USA / Canada F A* J C D Z P O G E N Y B M U H 4% 4%
*AC “A” class is ineligible for commission
Exception Market

Application – Bidirectional

Apply to non-stop flights only

Eligible Fare Types Commission Interline

Commission

Ticket Designator
DEN FRA F A* J C D Z P O G E N Y B M U H 2% 2% TZB2
EWR GVA MUC
IAD BRU FCO FRA GVA

MUC VIE ZRH

IAH / ORD FRA MUC
LAX FRA ZRH
SFO FRA MUC TLV ZRH

PERMITTED COMBINATIONS

– When combining qualifying incentive rates for the outbound and return segments, applicable commission on each transatlantic segment will apply with respect to the O/B trip.

Example: DEN – LHR (C) 12% commission LHR – DEN (Z) 10% commission

– When utilizing qualifying sector fares in a transatlantic trip*, applicable commission on each segment will apply.

THE TRANSATLANTIC SECTOR FARE MUST QUALIFY FOR COMMISSION.

* This is a one-way true origin and destination flight segment.

Example: CID-ORD (Y) (22%) (connects within 24hrs) ORD-FRA (C) (22%) – true origin and destination CID-FRA

Example: IAH-MCO (F) (12%) (connects within 24hrs) MCO-FRA (C) (12%) – true origin and destination IAH-FRA with connection

– Non-qualifying segments (OAL, ineligible or non-qualifying classes) are permitted on ticket at 0% commission.

-When connecting from domestic USA on OAL to a qualifying transatlantic

Example: BUF – BOS (B6) (U) (0%) (connects within 24hrs) BOS – FRA (LH) (C) (22%) – true origin and destination BUF-FRA

-When utilizing qualifying sector fares on participating carriers with outbound connection over 24 hours/return connection within 24hrs

Example: EWR – MUC (F) (2%) (connection exceeds 24hrs) MUC – BRU (B) (0%) – exception market & MUC-BRU sector applies connection exceeds 24 hours

 

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