Michael Laferriere | Donovan Travel

April 11, 2017 by Michael Laferriere

Talking Points: Honduras Travel Warning (Updated January 24, 2017)

Talking Points – Honduras

The following Talking Points may be used in conversations with the media and clients when discussing travel to Honduras. (January 24, 2017)

1. Due to recent incidents, the U.S. Department of State has updated its Travel Warning for Honduras advising that levels of crime remain high, especially in certain areas of the country. However, the warning does not advise against travel to Honduras.

2. Safety is our top priority for our clients.

3. We provide the facts so our clients can make an informed decision about their travel plans.

Below you will find additional information, supporting material and statistics to help further illustrate each talking point.

1. Due to recent incidents, the U.S. Department of State has updated its Travel Warning for Honduras advising that levels of crime remain high, especially in certain areas of the country. However, the warning does not advise against travel to Honduras.

 Tens of thousands of U.S. citizens visit Honduras each year for study, tourism, business, and volunteer work without incident. However, crime and violence are serious problems throughout the country, according to the U.S. State Department.

 For those traveling to Honduras, the U.S. Department of State advises that you should carefully consider Honduran travel, avoid certain areas and be vigilant about safety.

o “The U.S. Embassy restricts U.S. government staff from traveling to the Department of Gracias a Dios due to frequent criminal and drug trafficking activity.”

o “Criminals, acting both individually and in gangs, in and around certain areas of Tegucigalpa, San Pedro Sula, and La Ceiba engage in murder, extortion, and other violent crimes. About 70% of U.S. citizen homicides since 2010 occurred in these urban areas. San Pedro Sula and Tegucigalpa rank as two of the most violent cities in the world.”

o “With one of the highest murder rates in the world and criminals operating with a high degree of impunity, U.S. citizens are reminded to remain alert at all times when traveling in Honduras.”

 According to the Government of Canada, “There is no nationwide advisory in effect for Honduras. However, you should exercise a high degree of caution due to violent crime.”

 The UK’s Foreign & Commonwealth Office (FCO) states “Most serious crime doesn’t affect tourists but attacks on foreigners including armed robbery and sexual assault do sometimes occur. These attacks can take place anywhere and at any time of the day. People have been killed and injured resisting attack. It is useful to carry a small amount of money to hand out in the event of a robbery.”

2. Safety is our top priority for our clients.

 We make certain to work with a select group of travel partners who take the safety and security of our clients as seriously as we do.

 We advise our clients that they should always use good common sense when it comes to their personal safety, just as they would at home.

 To maximize safety and security while traveling to Honduras or any other international destination, travelers should maintain a high level of vigilance and take appropriate steps to enhance their personal security:

o Be vigilant of your surroundings at all times and in all locations, especially when entering or exiting your home, hotel, car, garage, school, and workplace.

o Whenever possible, travel in groups of two or more.

o Avoid wearing jewelry and carrying large sums of money or displaying cash, ATM/credit cards, or other valuables.

o Avoid walking at night in most areas of Honduras or walking alone on beaches, historic ruins, and trails.

o Motorists should avoid traveling at night and always drive with the doors locked and windows up to deter potential robberies at traffic lights and on congested downtown streets.

 Specifically related to Honduras, the U.S. State Department advises: “You should review your personal security plans; remain aware of your surroundings and local events; and monitor local news stations for updates. Maintain a high level of vigilance, take appropriate steps to enhance your personal security, and follow instructions of local authorities.

 We highly recommend that U.S. citizens follow the advice of the State Department and register their international travel plans at https://step.state.gov/step. By entering information into the Smart Traveler Enrollment Program (STEP), the Department of State can better assist travelers in an emergency.

 Contact information for U.S. Embassies and Consulates can be found at http://travel.state.gov. Up-to-date information on security can also be obtained by calling 888-407-4747 toll-free in the United States and Canada or, for callers outside the United States and Canada, a regular toll line at 202-501-4444.

 We strongly encourage all of our clients, whether they are traveling domestically or internationally, to purchase travel insurance, particularly right at the same time as travel has been booked. Travel insurance offers an additional layer of protection for travelers and can potentially help save a traveler hundreds or thousands of dollars if a medical or travel emergency occurs.

3. We provide the facts so our clients can make an informed decision about their travel plans.

 We closely monitor the U.S. Department of State website for travel alerts as well as the more severe travel warnings for all destinations, including those that are most popular with our clients.

 Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there so they can determine for themselves if they still wish to travel.

 Also, should we become aware of an issue for a specific destination where a client is currently located, we try to immediately contact the client to check on their well-being and work to assist them if they require alternate travel arrangements.

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April 11, 2017 by Michael Laferriere

Talking Points: Philippines Travel Warning (December 21, 2016)

Talking Points – The Philippines Travel Warning

The following Talking Points can be used in conversations with the media and clients when discussing travel to the Philippines. (Updated December 21, 2016)

1. While the U.S. State Department has updated its Travel Warning for the Philippines, it does not warn against Americans traveling there, rather it further clarifies the relative safety of more remote areas far from the capital of Manila, such as the Sulu Archipelago, the southern Sulu Sea area, and on the island of Mindanao.

2. All travelers, no matter what country they visit, should take precautions to help ensure their safety and well-being including using common sense.

3. Safety is our top priority for our clients.

Below you will find additional information, supporting material and statistics to help further illustrate each talking point.

1. While the U.S. State Department has updated its Travel Warning for the Philippines, it does not warn against Americans traveling there, rather it further clarifies the relative safety of more remote areas far from the capital of Manila, such as the Sulu Archipelago, the southern Sulu Sea area, and on the island of Mindanao.

 On December 20, 2016, the U.S. Department of State updated its Travel Warning for the Philippines.

 The State Department says “U.S. citizens should continue to avoid all non-essential travel to the Sulu Archipelago and through the southern Sulu Sea and to exercise extreme caution when traveling to the island of Mindanao, due to continued terrorist threats, insurgent activities, and kidnappings.

o “Terrorist and insurgent groups based in the Sulu Archipelago continue to kidnap foreigners in the Eastern Sabah province of Malaysia and the southern Sulu Sea area. This area stretches from the southern tip of Palawan, along the coast of Sabah, Malaysia and the islands of the Sulu Archipelago, up to Zamboanga City, Mindanao.”

 “Separatist and terrorist groups continue to carry out attacks and kidnappings against civilians, foreigners, political leaders, and Philippine security forces in Mindanao. Since January 2016, at least 13 separate kidnappings of foreigners have been reported across Mindanao.”

 “In western Mindanao, terrorist, insurgent, and criminal gangs regularly conduct kidnappings for ransom. In central Mindanao, the Bangsamoro Islamic Freedom Fighters (BIFF) remain active in the Cotabato City area, and in the Maguindanao, North Cotabato, and Sultan Kudarat provinces, where the government maintains a state of emergency and a greater police presence.”

 Although there have been no reports of U.S. citizens in Mindanao targeted specifically for their nationality; however, the State Department says “general threats to U.S. citizens and other foreigners throughout Mindanao remain a concern.”

o “In September 2016, a terrorist group conducted a bombing in Davao City, killing 15 and wounding 69 people. Following the attack, the Philippine government

declared a “State of National Emergency on Account of Lawless Violence in Mindanao.”

o “U.S. government personnel are required to obtain special authorization from Embassy security officials before traveling to Mindanao and the Sulu Archipelago.”

 The Philippines are home to more than 7,000 islands and vast majority of them are not in the area covered by the U.S. Travel Warning, including the capital city of Manila and the rest of Luzon. With either beaches, volcanoes or wildlife, here are just a few of some popular tourist areas in the regions that are not on the travel warning list:

o Apo Island

o Banaue

o Bantayan Island

o Batanes

o Biliran

o Bohol Island

o Boracay

o Camotes Island

o Cebu

o Coregidor Island

o Coron

o Great Santa Cruz Island

o Ilocos Norte

o Manila

o Malapascua Island

o Negros Oriental

o Palaui Island

o Panay

o Panglao Island

o Romblon

o Samar

o Siargao Island

o Sorsogon

o Tagaytay City

o Zamboanga

 Manila is over 500 miles (800 kilometers) from the places identified in the U.S. State Department warning.

 The United Kingdom’s Foreign and Commonwealth Office (FCO) advises, “There is a high threat from terrorism, including kidnapping” in the Philippines. It also advises:

o “The Foreign and Commonwealth Office (FCO) advise against all travel to south-west Mindanao and the Sulu archipelago because of on-going terrorist activity and clashes between the military and insurgent groups. The FCO advise against all but essential travel to the remainder of Mindanao for the same reasons.

 The Government of Canada, as of December 15, 2016, does not have a nationwide advisory in effect for the Philippines. However, it advises travelers to “exercise a high degree of caution due to the threat of terrorism and the high level of crime.” Global Affairs Canada advises:

o “against all travel to the Mindanao Region, excluding urban areas of Davao City, due to the serious threat of terrorist attacks and kidnapping.”

o “against all travel to the Sulu Archipelago and through the southern Sulu Sea, including the waters off southern Palawan Island, due to the threat of piracy and kidnappings in this area.”

2. All travelers, no matter what country they visit, should take precautions to help ensure their safety and well-being including using common sense.

 If our clients are going to pack one thing, we’d strongly recommend it be common sense. No matter what our clients’ age or destination, they should always use good common sense when it comes to their personal safety, just as they would at home.

 To maximize safety and security while traveling in the Philippines or any other international destination:

o Follow your instincts and avoid any areas or situations that seem as though they could become dangerous.

o Stay in the well-known tourist areas of the cities.

o Know and respect the laws in the country you are visiting.

o Visit only legitimate businesses and tourist areas, and avoid areas where prostitution and drug dealing might occur.

o Leave your itinerary with a friend or family member back home.

o Check with your cell phone provider prior to departure to see if your phone is capable of roaming on GSM or 3G/4G international networks.

o Do not display expensive looking jewelry, large amounts of money or other valuable items.

o Make every attempt to travel during daylight hours, and stick to main roads.

 The U.S. State Department also advises the following specific to the Philippines, “U.S. citizens in the Philippines are advised to monitor local news broadcasts and consider the level of preventive security when visiting public places, especially when choosing hotels, restaurants, beaches, entertainment venues, and recreation sites.”

 We recommend that U.S. citizens follow the advice of the State Department and register their travel plans at https://step.state.gov. This will help the State Department contact travelers if there is a family emergency in the U.S., or in the event an emergency transpires in the place where the individual is traveling.

3. Safety is our top priority for our clients. All travelers, no matter what country they visit, can take precautions to help ensure their safety and well-being.

 Our business is founded on repeat customers. Therefore, we want to be sure everything goes off without a hitch.

 We provide the facts so our clients can make informed decisions about their travel plans.

 We closely monitor the U.S. Department of State website for travel alerts for all destinations, including those that are most popular with our clients.

 Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there so they can make determine for themselves if they still wish to travel.

 We also work closely with respected hotels and resorts to remain informed of security precautions they’re taking to guard our clients’ safety.

 If our clients are going to pack one thing, regardless of destination, we strongly recommend it be common sense:

o Stay in the well-known tourist areas of the cities.

o Make every attempt to travel during daylight hours, and stick to main roads.

o Leave your itinerary with a friend or family member back home.

o Check with your cell phone provider prior to departure to see if your phone is capable of roaming on GSM or 3G/4G international networks.

o Follow your instincts and avoid any areas or situations that seem as though they could become dangerous.

 We recommend that U.S. citizens follow the advice of the State Department and register their travel plans at https://step.state.gov. This will help the State Department contact travelers if there is a family emergency in the U.S., or in the event an emergency transpires in the place where the individual is traveling.

 Contact the U.S. embassy or consulate for up-to-date information on travel restrictions by calling 888-407-4747 toll-free in the United States and Canada or 1-202-501-4444 from other countries. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).

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April 11, 2017 by Michael Laferriere

Talking Points: Europe Travel Alert – Updated (December 20, 2016)

Talking Points – Holiday Travel in Europe

The following Talking Points can be used in conversations with the media and clients when discussing travel to Europe. (Updated December 20, 2016)

1. While there continues to be an active Travel Alert for Europe, issued by the U.S. State Department, it does not warn Americans against traveling there, and it’s important to note that a Travel Alert is quite different from a Travel Warning.

2. All travelers, no matter what country they visit, can take precautions to help ensure their safety and well-being.

3. Safety is our top priority for our clients.

Below you will find additional information, supporting material and statistics to help further illustrate each talking point.

1. While there continues to be an active Travel Alert for Europe, issued by the U.S. State Department, it does not warn Americans against traveling there, and it’s important to note that a Travel Alert is quite different from a Travel Warning.

 The U.S. State Department issued a Travel Alert for Europe on November 21. The alert was timed to coincide with the holiday season.

o The alert was issued “as part of the State Department’s continuous efforts to provide Americans travelling abroad with information about relevant events…

o “Credible information indicates the Islamic State of Iraq and the Levant (ISIL or Da’esh), al-Qa’ida, and their affiliates continue to plan terrorist attacks in Europe, with a focus on the upcoming holiday season and associated events. U.S. citizens should also be alert to the possibility that extremist sympathizers or self-radicalized extremists may conduct attacks during this period with little or no warning.”

o “U.S. citizens should exercise vigilance when attending large holiday events, visiting tourist sites, using public transportation, and frequenting places of worship, restaurants, hotels, etc. Be aware of immediate surroundings and avoid large crowds, when possible.”

o “We continue to work closely with our European allies on the threat from international terrorism. Information is routinely shared between the United States and our key partners in order to disrupt terrorist plotting, identify and take action against potential operatives, and strengthen our defenses against potential threats.”

o The Travel Alert expires February 20, 2017.

 On December 19, 2016, a delivery truck crashed into a Christmas market in Berlin, German, killing 12 people and injuring at least 50 others.

o The Wall Street Journal reports, “At least 12 people were killed when a semitrailer drove onto the sidewalk near Breitscheidplatz in Charlottenburg, a tony district in West Berlin, at about 8 p.m., a spokeswoman for the Berlin police said. About 50 were injured, police said. Authorities said that they had no immediate information on the motive but that signs pointed to a ‘probable terror attack.’”

o According to the BBC, “The lorry (truck) ploughed through the popular market at Breitscheidplatz, near Berlin’s main shopping street, the Kurfuerstendamm. Loaded with steel beams, it veered into the market at 20:14 local time, crashing through wooden huts and stands packed with tourists and locals.”

 While a suspect is in custody, “German authorities say they cannot be sure if a man in custody was behind [the] lorry attack on a Berlin Christmas market that killed 12 people. ‘We have to entertain the theory that the detainee might possibly not have been the perpetrator,’ federal prosecutor Peter Frank told reporters. The style of attack and the target suggested Islamic extremism, he said.”

 Germany’s interior ministry said Christmas markets in Berlin would remain closed on Tuesday but other markets outside of the capital would operate as normal.

 The Washington Post reports that “Last month, French authorities said they foiled a terrorist plot that would have targeted, among other places, the market along Paris’ Champs Elysées, the grandest boulevard in the French capital.”

 Also, according to U.S. News & World Report, “France arrested seven people after anti-extremist raids in Strasbourg and Marseilles on [November 20], the interior ministry said Monday. Agence France-Presse reported that the mayor of Strasbourg, Roland Ries, said the interior ministry told him the targets were ‘in the Paris region’ and not in his city.”

 It should be noted that a Travel Alert is quite different from a Travel Warning, and the two are not interchangeable.

o The U.S. State Department’s Travel Alert for all of Europe does not warn against travel to Europe; it advises Americans to be aware of potential risks.

o The Travel Alert for Europe is very much in keeping with the longstanding Worldwide Caution that has continuously been in effect since 9/11.

2. All travelers, no matter what country they visit, can take precautions to help ensure their safety and well-being.

 We recommend that U.S. citizens follow the advice of the State Department and register their travel plans at https://step.state.gov. This will help the State Department contact travelers if there is a family emergency in the U.S., or in the event an emergency transpires in the place where the individual is traveling.

o The U.S. State Department also offers a helpful guide called Traveler’s Checklist which provides additional travel tips.

o Up-to-date information on security can also be obtained through the Consular Information Program documents, by downloading the free Smart Traveler iPhone App, following the State Department on Twitter or the Bureau of Consular Affairs page on Facebook. Citizens can also call 888-407-4747 toll-free in the United States and Canada or 202-501-4444 from other countries. These numbers are available from 8:00 a.m. to 8:00 p.m. Monday through Friday, Eastern Time (except U.S. federal holidays).

 The U.S. State Department alert also provides steps American travelers can take:

o “Review security information from local officials, who are responsible for the safety and security of all visitors to their host country.”

o “Monitor media and local information sources and factor updated information into personal travel plans and activities.”

o “Be prepared for additional security screening and unexpected disruptions.”

o “Stay in touch with your family members and ensure they know how to reach you in the event of an emergency.”

 While no one can say with certainty that any destination is 100% safe, we strongly encourage our clients to use care and common sense – no matter where they travel – to maximize their safety and security. For example:

o Leave your itinerary, and passport data page, with a friend or family member back home so you can be contacted in case of an emergency.

o Know and respect the laws in the country you are visiting.

o Remain alert to your surroundings at all times. Follow your instincts and avoid any areas or situations that seem as though they could become dangerous.

o Avoid all demonstrations, as even peaceful ones can quickly become unruly and a foreigner could become a target of harassment. If caught unexpectedly near a demonstration, obey instructions from police and leave the area as quickly as possible.

o Ask tour guides and hotel officials about any planned demonstrations in the locations they plan to visit.

o Do not display expensive looking jewelry, large amounts of money or other valuable items, such as electronics. Also, do not leave luggage unattended in public areas and do not accept packages from strangers.

o Check with your cell phone provider prior to departure to see if your phone is capable of roaming on GSM or 3G/4G international networks.

o Check your medical insurance coverage to make sure it applies overseas. If it doesn’t, consider buying travel insurance that covers overseas medical attention and medical evacuation.

3. Safety is our top priority for our clients.

 Our business is founded on repeat customers. Therefore, we want to be sure everything goes off without a hitch.

 We provide the facts so our clients can make informed decisions about their travel plans.

 We closely monitor the U.S. Department of State website for travel alerts for all destinations, including those that are most popular with our clients.

 Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there so they can make determine for themselves if they still wish to travel.

 We also work closely with respected hotels, resorts, cruise lines, tour operators and other suppliers to remain informed of security precautions they’re taking to guard our clients’ safety.

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April 11, 2017 by Michael Laferriere

Talking Points: Germany (December 20, 2016)

Talking Points – Germany

The following Talking Points can be used in conversations with the media and clients when discussing travel to Germany. (December 20, 2016)

1. While the deadly Berlin Christmas Market incident is a suspected terrorist attack, there is no Travel Alert or Travel Warning advising Americans against traveling to Germany.

2. All travelers, no matter what country they visit, can take precautions to help ensure their safety and well-being.

3. Safety is our top priority for our clients. We provide them with the facts so they can make informed decisions about their travels.

Below you will find additional information, supporting material and statistics to help further illustrate each talking point.

1. While the deadly Berlin Christmas Market incident is a suspected terrorist attack, there is no Travel Alert or Travel Warning advising Americans against traveling to Germany.

 On December 19, 2016, a delivery truck crashed into a Christmas market in Berlin, German, killing 12 people and injuring at least 49 others.

o The Wall Street Journal reports, “At least 12 people were killed when a semitrailer drove onto the sidewalk near Breitscheidplatz in Charlottenburg, a tony district in West Berlin, at about 8 p.m., a spokeswoman for the Berlin police said. About 50 were injured, police said. Authorities said that they had no immediate information on the motive but that signs pointed to a ‘probable terror attack.’”

o According to the BBC, “The lorry (truck) ploughed through the popular market at Breitscheidplatz, near Berlin’s main shopping street, the Kurfuerstendamm. Loaded with steel beams, it veered into the market at 20:14 local time, crashing through wooden huts and stands packed with tourists and locals.”

 “German prosecutors released the only suspect who had been held, citing insufficient evidence …Officials suggested that a perpetrator or perpetrators might be on the run.”

 “Germany’s interior ministry said Christmas markets in Berlin would remain closed on [December 20] but other markets outside of the capital would operate as normal.”

 A special message from the U.S. Embassy in Berlin, on December 20, states: “German media reports the Christmas market attack investigation continues and the perpetrator of the attack may still be at large. In light of the on-going investigation, Embassy Berlin encourages all U.S. citizens to maintain good situational awareness, a low profile, and exercise vigilance.”

 There currently is no advisory issued by the U.S. State Department warning Americans against travel to Germany. However, there is a State Department Travel Alert for Europe, which was issued to coincide with the holiday season.

o The alert was issued “as part of the State Department’s continuous efforts to provide Americans travelling abroad with information about relevant events…

o “Credible information indicates the Islamic State of Iraq and the Levant (ISIL or Da’esh), al-Qa’ida, and their affiliates continue to plan terrorist attacks in Europe, with a focus on the upcoming holiday season and associated events. U.S. citizens should also be alert to the possibility that extremist sympathizers or self-radicalized extremists may conduct attacks during this period with little or no warning.”

o “U.S. citizens should exercise vigilance when attending large holiday events, visiting tourist sites, using public transportation, and frequenting places of worship, restaurants, hotels, etc. Be aware of immediate surroundings and avoid large crowds, when possible.”

o The Travel Alert expires February 20, 2017.

 The United Kingdom’s Foreign & Commonwealth Office does not explicitly warn against travel to Germany, but it does advise the following:

o “There is a high threat from terrorism. The German government has announced that increased security has been put in place as a precaution at public buildings, major events, transport hubs and large public gatherings.”

o “There may be increased security in place over the Christmas and New Year period, including at Christmas markets and other major events that might attract large crowds. You should remain vigilant and follow the advice of local authorities.”

 The Government of Canada indicates, “There is no nationwide advisory in effect for Germany” and citizens are advised to “exercise normal security precautions.”

 According to the 2016 Global Peace Index (GPI), which is compiled by the Institute for Economics and Peace, Germany is the 16th most peaceful country in the world just behind Australia and ahead of Norway.

2. All travelers, no matter what country they visit, can take precautions to help ensure their safety and well-being.

 We recommend that U.S. citizens follow the advice of the State Department and register their travel plans at https://step.state.gov. This will help the State Department contact travelers if there is a family emergency in the U.S., or in the event an emergency transpires in the place where the individual is traveling.

o The U.S. State Department also offers a helpful guide called Traveler’s Checklist which provides additional travel tips.

o Up-to-date information on security can also be obtained through the Consular Information Program documents, by downloading the free Smart Traveler iPhone App, following the State Department on Twitter or the Bureau of Consular Affairs page on Facebook. Citizens can also call 888-407-4747 toll-free in the United States and Canada or 202-501-4444 from other countries. These numbers are available from 8:00 a.m. to 8:00 p.m. Monday through Friday, Eastern Time (except U.S. federal holidays).

 The updated State Department Travel Alert also provides practical steps American travelers can take:

o “U.S. citizens should exercise vigilance when in public places or using mass transportation. Be aware of immediate surroundings and avoid crowded places.”

o “Follow the instructions of local authorities, especially in an emergency.”

o “Monitor media and local information sources and factor updated information into personal travel plans and activities.”

o “Be prepared for additional security screening and unexpected disruptions.”

o “Stay in touch with your family members and ensure they know how to reach you in the event of an emergency.”

o “Register in our Smart Traveler Enrollment Program (STEP).”

 While no one can say with certainty that any destination is 100% safe, we strongly encourage our clients to use care and common sense – no matter where they travel – to maximize their safety and security. For example:

o Leave your itinerary, and passport data page, with a friend or family member back home so you can be contacted in case of an emergency.

o Know and respect the laws in the country you are visiting.

o Remain alert to your surroundings at all times. Follow your instincts and avoid any areas or situations that seem as though they could become dangerous.

o Avoid all demonstrations, as even peaceful ones can quickly become unruly and a foreigner could become a target of harassment. If caught unexpectedly near a demonstration, obey instructions from police and leave the area as quickly as possible.

o Do not display expensive looking jewelry, large amounts of money or other valuable items. Also, do not leave luggage unattended in public areas and do not accept packages from strangers.

o Check with your cell phone provider prior to departure to see if your phone is capable of roaming on GSM or 3G/4G international networks.

o Check your medical insurance coverage to make sure it applies overseas. If it doesn’t, consider buying travel insurance that covers overseas medical attention and medical evacuation.

3. Safety is our top priority for our clients. We provide them with the facts so they can make informed decisions about their travels.

 Our business is founded on repeat customers. Therefore, we want to be sure everything goes off without a hitch.

 We provide the facts so our clients can make informed decisions about their travel plans.

 We closely monitor the U.S. Department of State website for travel alerts for all destinations, including those that are most popular with our clients.

 Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there so they can make determine for themselves if they still wish to travel.

 We also work closely with respected airlines, hotels, resorts, cruise lines, tour operators and other suppliers to remain informed of security precautions they’re taking to guard our clients’ safety.

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April 11, 2017 by Michael Laferriere

Talking Points: Mexico – Updated (December 9, 2016)

Talking Points – Safe Travel to Mexico

The following Talking Points can be used in conversations with the media and clients when discussing travel to Mexico. (Updated December 9, 2016)

1. While the U.S. State Department updated its Travel Warning for Mexico, it does not warn against Americans traveling there, rather it further clarifies the relative safety of each state within Mexico with no advisories in effect for the most popular Mexican destinations we book.

2. Mexico has also been included in travel alerts issued by the CDC for two mosquito-borne viruses – Zika and chikungunya. In particular, pregnant women are advised not to travel to any area of Mexico below 6,500 feet.

3. All travelers, no matter what country they visit, can take precautions to help ensure their safety and well-being. Safety is our top priority for our clients.

Below you will find additional information, supporting material and statistics to help further illustrate each talking point.

1. While the U.S. State Department updated its Travel Warning for Mexico, it does not warn against Americans traveling there, rather it further clarifies the relative safety of each state within Mexico with no advisories in effect for the most popular Mexican destinations we book.

 The State Department does not explicitly say, “Do not travel to Mexico.”

 The State Department aptly notes: “Millions of U.S. citizens safely visit Mexico each year for study, tourism, and business, including more than 150,000 who cross the border every day. The Mexican government dedicates substantial resources to protect visitors to major tourist destinations, and there is no evidence that organized criminal groups have targeted U.S. visitors and residents based on their nationality.”

o It further states: “Resort areas and tourist destinations in Mexico generally do not see the levels of drug-related violence and crime that are reported in the border region or in areas along major trafficking routes.”

o Major resort areas where Americans like to go, such as Cancun, Cozumel, the Riviera Maya and Cabo San Lucas are quite safe.

 The U.S. Department of State “warns U.S. citizens about the risk of traveling to certain parts of Mexico due to the activities of criminal organizations in those areas. U.S. citizens have been the victims of violent crimes, including homicide, kidnapping, carjacking, and robbery in various Mexican states.”

o “There is no evidence that criminal organizations have targeted U.S. citizens based on their nationality. ”

o “Resort areas and tourist destinations in Mexico generally do not see the level of drug-related violence and crime that are reported in the border region or in areas along major trafficking routes. ”

o “U.S. government personnel are prohibited from patronizing casinos, sports books, or other gambling establishments in the states of Coahuila, Durango, Zacatecas, Aguascalientes, San Luis Potosi, Nuevo Leon, Tamaulipas, Jalisco, Colima and Nayarit.”

o “U.S. citizens have been murdered in carjacking and highway robberies, most frequently at night and on isolated roads. Carjackers use a variety of techniques, including roadblocks, bumping/moving vehicles to force them to stop, and running vehicles off the road at high speeds. There are indications that criminals target newer and larger vehicles, but drivers of old sedans and buses coming from the United States are also targeted.”

o “The Mexican government has deployed federal police and military personnel throughout the country as part of its efforts to combat organized criminal groups. U.S. citizens traveling on Mexican roads and highways by car or bus may encounter government checkpoints, staffed by military or law enforcement personnel. In some places, criminal organizations have erected their own unauthorized checkpoints, at times wearing police and military uniforms, and have killed or abducted motorists who have failed to stop at them. You should cooperate at all checkpoints.”

 Major resort areas where Americans like to go, such as Cancun, Cozumel, the Riviera Maya and Cabo San Lucas are quite safe.

o According to the U.S. State Department, there are no travel advisories in place for:

 Cabo San Lucas/Los Cabos (Please note that the State Department does advise Americans to exercise caution in Baja California and Baja California Sur)

 Campeche

 Chiapas (Palenque and San Cristobal de las Casas)

 Guadalajara (Please note that the State Department does advise Americans to defer non-essential travel to areas of Jalisco state along its border, and exercise caution in rural areas and on secondary highways.)

 Guanajuato (San Miguel de Allende and Leon)

 Hidalgo

 Mexico City

 Puebla

 Puerto Vallarta (Please note that the State Department does advise Americans to defer non-essential travel to areas of Jalisco state along its border, and exercise caution in rural areas and on secondary highways.)

 Queretaro

 Quintana Roo (Cancun, Cozumel, Playa del Carmen, Riviera Maya and Tulum)

 Tabasco (Villahermosa)

 Tlaxcala

 Veracruz

 Yucatan (Merida and Chichen Itza)

 For Nayarit, which includes the Riviera Nayarit coast, the State Department allows government personnel to travel to Riviera Nayarit, San Blas, Santa María del Oro, Tepic, and Xalisco using major highways. Intercity travel at night is prohibited and all other non-essential travel to the state should be deferred.

 The State Department advises that travelers to Oaxaca City “remain in tourist areas” and U.S. government officials are not allowed to use public transportation there and from traveling on Highway 200 throughout the state, except transit between the airport in Huatulco and hotels.

 Still in effect, travelers are advised to stay within the tourist areas of Acapulco, Ixtapa, Zihuatanego and Mazatlan:

o For travel to Acapulco and Ixtapa/Zihuatanejo:

 “Travel to the state of Guerrero, including Acapulco, is prohibited for U.S. Government personnel with the exception of travel to Ixtapa/Zihuatanejo by air. In Ixtapa/Zihuatanejo, US Government personnel must remain in tourist areas. The state of Guerrero was the most violent state in Mexico in 2015 for the third year in a row, and self-defense groups operate independently of the government in many areas of Guerrero. Armed members of these groups frequently maintain roadblocks and, although not considered hostile to foreigners or tourists, are suspicious of outsiders and should be considered volatile and unpredictable.”

o For travel to Mazatlan:

 “Defer non-essential travel to the state of Sinaloa, except the cities of Mazatlan, Los Mochis, and the Port of Topolobampo, where you should exercise caution. One of Mexico’s most powerful criminal organizations is based in the state of Sinaloa, and violent crime rates remain high in many parts of the state. Travel in Mazatlan should be limited to Zona Dorada and the historic town center, as well as direct routes to and from these locations and the airport. Travel in Los Mochis and Topolobampo is restricted to the city and the port, as well as direct routes to/from these locations and the airport. Please see above for general conditions for travel in Mexico.”

o For travel to Monterrey:

 “Exercise caution in the state of Nuevo Leon. U.S. government personnel may travel outside the city of Monterrey only during daylight hours on toll roads, and must return to the city of San Pedro Garza Garcia municipal boundaries to abide by a curfew of 1 a.m. and 6 a.m., except for travel to the airport after 5 a.m.”

 Travelers are advised to exercise caution in Baja California and Baja California Sur:

o “Exercise caution in the northern state of Baja California, particularly at night. According to the Baja State Secretariat for Public Security, Tijuana and Rosarito continued to experience an increase in homicide rates from January to October 2015compared to the same period in the previous year. While most of these homicides appeared to be targeted criminal organization assassinations, turf battles between criminal groups have resulted in violent crime in areas frequented by U.S. citizens. Shooting incidents, in which innocent bystanders have been injured, have occurred during daylight hours.”

o “Exercise caution in the state capital of La Paz. According to the Department of Interior of Mexico, Baja California Sur continues to experience a high rate of homicides. Many of these homicides have occurred in La Paz, where there has been an increase in public acts of violence between rival criminal organizations.”

 Mexico is a huge country. Based on geographic size, it is among the top 15 largest independent nations in the world.

o The distance between the U.S./Mexico border, where much of the violence takes place, and Cancun – which is one of the top land-based international destination for Americans – is over 1,400 miles. That’s roughly the driving distance from Philadelphia to Dallas.

o The flying distance between the border and Cabo San Lucas is the same as between Oklahoma and Indiana.

2. Mexico has also been included in travel alerts issued by the CDC for two mosquito-borne viruses – Zika and chikungunya. In particular, pregnant women are advised not to travel to any area of Mexico below 6,500 feet.

 The Centers for Disease Control and Prevention (CDC) “has issued a travel alert (Level 2-Practice Enhanced Precautions) for Mexico, as well as other Latin American countries, related to the Zika virus. However, the CDC specifically advises that “Women who are pregnant should not travel to any area of Mexico below 6,500 feet.” See map.

o “Elevation may vary within an area to a larger extent than this map can depict. The presence of mosquitoes may change seasonally, with increasing temperatures or rainfall, and may change over time. Travelers to destinations that cross or are near an elevation border may wish to consider the destination as an area of lower elevation. Travelers to high elevations are still at risk of getting Zika from sex.”

o The mosquitoes that spread Zika usually do not live at elevations above 6,500 feet (2,000 meters) because of environmental conditions. Travelers whose itineraries are limited to areas above this elevation are at minimal risk of getting Zika from a mosquito.

o “Zika virus is spread to people through mosquito bites. The most common symptoms of Zika virus disease (Zika) are fever, rash, joint pain, and red eye. The illness is usually mild with symptoms lasting from several days to a week. Severe disease requiring hospitalization is uncommon,” according to the CDC.

o “In November 2015, Mexico reported the first local transmission of Zika virus infection (Zika). Local transmission means that mosquitoes in Mexico have been infected with Zika virus, spreading it to people. Because Zika virus is spread by mosquitoes, CDC recommends that travelers to Mexico protect themselves from mosquito bites.”

 Mexico now has the fourth largest number of confirmed Zika infections in Latin America and the Caribbean, according to the Pan American Health Organization.

o From fewer than 300 confirmed cases at the beginning of 2016, the number had climbed to 3,784 by October 6, and to 4,306 confirmed cases by October 10, according to Mexico’s national epidemiology board.

o The state of Veracruz on Mexico’s Gulf coast reports the highest number of infections at 1,110 followed by 748 in the Pacific coast state of Guerrero, home to the tourist resort of Acapulco.

o The state of Quintana Roo, home to beach resorts on the Gulf coast including Cancun, has reported 196 cases.

o Mexico City is above the altitude set by the CDC and so is not considered an area at risk for Zika; there have been no recorded cases of infection in the capital.

 As of December 1, 2016, the Pan American Health Organization has reporter that no new countries or territories are reporting local transmission of the Zika virus.

 The CDC specifically warns pregnant women of the risks associated with Zika:

o Zika virus can be spread from a pregnant woman to her unborn baby. There have been reports of a serious birth defect of the brain called microcephaly and other poor pregnancy outcomes in babies of mothers who were infected with Zika virus while pregnant. Knowledge of the link between Zika and these outcomes is

evolving, but until more is known, CDC recommends special precautions for the following groups:

o Women who are pregnant (in any trimester):

 Should not travel to any area of Mexico below 6,500 feet. Consider postponing travel to any area where Zika virus transmission is ongoing.

 If you must travel to one of these areas, talk to your doctor first and strictly follow steps to prevent mosquito bites during your trip.

 If you have a male partner who lives in or has traveled to an area where Zika transmission is ongoing, either use condoms or do not have sex during your pregnancy.

o Women who are trying to become pregnant:

 Before you or your male partner travel, talk to your doctor about your plans to become pregnant and the risk of Zika virus infection.

 See CDC guidance for how long you should wait to get pregnant after travel.

 You and your male partner should strictly follow steps to prevent mosquito bites.

 A number of travel suppliers have been providing waivers to travelers seeking to cancel or change plans:

o Airlines – Three of the USA’s biggest airlines, American, United and Delta, are allowing some customers to cancel or postpone their trips if they’re ticketed to fly to areas affected by Zika.

 American Airlines says: “If you’re pregnant and traveling to a destination in Latin America or the Caribbean affected by the Zika virus, you and your travel companions can request a refund for tickets purchased on or before March 31, 2016. Just provide a doctor’s note confirming your pregnancy when you request a refund.” For more on American, please go here.

 Delta Air Lines will allow customers concerned about the Zika virus to cancel or postpone their trips if they were issued tickets on or before March 1, 2016, to fly to affected area. For more on Delta, please go here.

 “If you have a ticket for travel to a country affected by the Zika virus (as listed on the CDC website) and you are concerned about your travel, please contact the United Customer Contact Center with questions or to change your reservation. Customers who are advised to avoid the affected regions based on CDC guidance may change their destination or travel date without a change fee or may choose to receive a refund. The new travel date must be within the validity of the ticket. Additional charges may apply if there is a difference in fare for the new itinerary.” More on United.

o Cruise Lines

 “All Carnival Corp. brands will allow pregnant women to cancel their cruises in exchange for a future cruise credit for them and their traveling companions to rebook at a later time,” Travel Weekly reported.

 “Norwegian Cruise Line officials also said the line will work with any woman who is pregnant and past the point at which she can cancel her

cruise without penalty to come up with a solution,” Travel Weekly reported.

 A “Level 1 – Watch” has been issued for Mexico by the CDC, because of the chikungunya virus (pronunciation: \chik-en-gun-ye). Chikungunya is transmitted to people by mosquitoes.

o “The most common symptoms of chikungunya virus infection are fever and joint pain. Other symptoms may include headache, muscle pain, joint swelling, or rash.”

 A CDC “Level 1: Watch” for travelers is its lowest level “Travel Health Notice,” which means to “practice usual precautions.” However, the CDC indicates that “some travelers may be more likely to get chikungunya, have severe disease or be at higher risk for other reasons. CDC advises travelers in high-risk groups to discuss their travel plans with their health care provider. These groups include the following:

o People who have arthritis

o People with serious underlying medical conditions (such as high blood pressure, heart disease or diabetes)

o People older than 65

o Women who are late in their pregnancies, because of the risk to babies born at the time when their mother is sick

o Long-term travelers, including missionaries and humanitarian aid workers and people visiting friends and relatives

o People who might have difficulty avoiding mosquito bites, such as those planning to spend a lot of time outdoors or staying in rooms without screens or air conditioning.

 Dengue transmission has been widespread throughout Latin American countries in recent years. Cases of dengue continue to be reported in Mexico. In 2015 there were over 26,500 confirmed cases in 30 Mexican states.

3. All travelers, no matter what country they visit, can take precautions to help ensure their safety and well-being. Safety is our top priority for our clients.

 We provide the facts so our clients can make informed decisions about their travel plans.

 If our clients are going to pack one thing, we’d strongly recommend it be common sense. No matter what our clients’ age or destination, they should always use good common sense when it comes to their personal safety, just as they would at home.

 For mosquito-borne viruses, the World Health Organization (WHO) states: “Basic precautions should be taken by people traveling to risk areas and these include use of repellents, wearing long sleeves and pants and ensuring rooms are fitted with screens to prevent mosquitoes from entering.”

o If a traveler becomes ill, he/she should:

 Talk to his/her doctor or nurse, especially if a fever is present and tell medical professionals about recent travel destinations.

 Get lots of rest and drink plenty of liquids.

 Take medicines, such as acetaminophen or paracetamol, to relieve fever and pain.

 Aspirin and other non-steroidal anti-inflammatory drugs (NSAIDs) should be avoided until dengue can be ruled out to reduce the risk of hemorrhage.

 To maximize one’s personal safety and security while traveling in Mexico or any other international destination:

o Follow your instincts and avoid any areas or situations that seem as though they could become dangerous.

o Stay in the well-known tourist areas of the cities.

o Know and respect the laws in the country you are visiting.

o Visit only legitimate businesses and tourist areas, and avoid areas where prostitution and drug dealing might occur.

o Leave your itinerary with a friend or family member back home.

o Check with your cell phone provider prior to departure to see if your phone is capable of roaming on GSM or 3G/4G international networks.

o Do not display expensive looking jewelry, large amounts of money or other valuable items.

o Make every attempt to travel during daylight hours, and stick to main roads.

 The U.S. State Department also advises the following specifically for travel to Mexico: “U.S. citizens are encouraged to lower their personal profiles and to avoid displaying indicators of wealth such as expensive or expensive-looking jewelry, watches, or cameras. U.S. citizens are encouraged to maintain awareness of their surroundings and avoid situations in which they may be isolated or stand out as potential victims.”

 We recommend that U.S. citizens follow the advice of the State Department and register their travel plans at https://step.state.gov. This will help the State Department contact travelers if there is a family emergency in the U.S., or in the event an emergency transpires in the place where the individual is traveling.

 We closely monitor the U.S. Department of State website for travel alerts for all destinations, including those that are most popular with our clients.

 Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there so they can make determine for themselves if they still wish to travel.

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April 11, 2017 by Michael Laferriere

Talking Points: Europe Holiday Travel Alert (November 22, 2016)

Talking Points – Holiday Travel in Europe

The following Talking Points can be used in conversations with the media and clients when discussing travel to Europe. (November 22, 2016)

1. While the U.S. State Department issued a Travel Alert for Europe, it does not warn against Americans traveling to that part of the world, and it’s important to note that a Travel Alert is quite different from a Travel Warning.

2. All travelers, no matter what country they visit, can take precautions to help ensure their safety and well-being.

3. Safety is our top priority for our clients.

Below you will find additional information, supporting material and statistics to help further illustrate each talking point.

1. While the U.S. State Department issued a Travel Alert for Europe, it does not warn against Americans traveling to that part of the world, and it’s important to note that a Travel Alert is quite different from a Travel Warning.

 Acting on intelligence information, the U.S. State Department has issued a Travel Alert for Europe. This Travel Alert is timed to coincide with the holiday season.

o A Travel Alert is quite different from a Travel Warning and the two are not interchangeable.

o The U.S. State Department’s Travel Alert for all of Europe does not warn against travel to Europe; it advises Americans to be aware of potential risks.

o The Travel Alert for Europe is very much in keeping with the longstanding Worldwide Caution that has continuously been in effect since 9/11.

 The alert was issued on November 21, 2016, “as part of the State Department’s continuous efforts to provide Americans travelling abroad with information about relevant events…

o “Credible information indicates the Islamic State of Iraq and the Levant (ISIL or Da’esh), al-Qa’ida, and their affiliates continue to plan terrorist attacks in Europe, with a focus on the upcoming holiday season and associated events. U.S. citizens should also be alert to the possibility that extremist sympathizers or self-radicalized extremists may conduct attacks during this period with little or no warning.”

o “U.S. citizens should exercise vigilance when attending large holiday events, visiting tourist sites, using public transportation, and frequenting places of worship, restaurants, hotels, etc. Be aware of immediate surroundings and avoid large crowds, when possible.”

o “We continue to work closely with our European allies on the threat from international terrorism. Information is routinely shared between the United States and our key partners in order to disrupt terrorist plotting, identify and take action against potential operatives, and strengthen our defenses against potential threats.”

o The Travel Alert expires February 20, 2017.

 According to U.S. News & World Report, “Paris is opening a major Christmas market later this week, often a hub for tourists,” and “the alert comes a day after French security officials thwarted an Islamic State group plot. France arrested seven people after anti-extremist raids in Strasbourg and Marseilles on Sunday, the interior ministry said Monday. Agence France-Presse reported that the mayor of Strasbourg, Roland Ries, said the interior ministry told him the targets were ‘in the Paris region’ and not in his city.”