Talking Points: France (July 26, 2016)

Talking Points France

Copyright © 2016 Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients when

discussing travel to France and recent terror attacks. (Updated July 26, 2016)

1. While there have been four high profile attacks in France since the beginning of 2015,

the U.S. State Department has no Travel Warning in effect advising Americans against

traveling there. It does maintain a longstanding Travel Alert for Europe advising

Americans to exercise vigilance.

2. All travelers, no matter what country they visit, can take precautions to help ensure

their safety and well-being.

3. Safety is our top priority for our clients. We provide them with the facts so they can

make informed decisions about their travels.

Below you will find additional information, supporting material and statistics to help further

illustrate each talking point.

1. While there have been four high profile attacks in France since the beginning of 2015,

the U.S. State Department has no Travel Warning or Alert in effect advising Americans

against traveling there. It does maintain a longstanding Travel Alert for Europe advising

Americans to exercise vigilance.

According to The Wall Street Journal, two men pledging allegiance to Islamic State

attacked a Roman Catholic church during Mass in Saint-Etienne-du-Rouvray, killing a

priest and gravely injuring another person in the first attack on a church amid a string of

recent attacks on Western Europe.

o The Catholic priest, the Rev. Jacques Hamel, 86, was killed in the northern

region of Normandy, according to a statement posted on the diocese website.

o CNN reports that the two men took five people hostage in what French President

Francois Hollande called a “cowardly assassination.” Three of the hostages

were freed unharmed, but one remains in critical condition, said French interior

ministry spokesman Pierre-Henri Brandet.

o According to the BBC, investigators are examining whether one of the attackers

was Adel Kermiche, who according to authorities, was 19-year-old man under

court order to wear an electronic bracelet for trying to travel to Syria.

According to a French intelligence source, [he] tried to enter Syria twice

after becoming radicalized following the Charlie Hebdo magazine office

attacks in Paris. The attacker was associated with Maxime Hauchard, a

French jihadi who appeared in an ISIS beheading video in 2014, the

source said.

On July 14 Bastille Day in France, in Nice, a self-proclaimed ISIS terrorist drove a

truck filled with guns, explosives and grenades into a crowd gathered for a fireworks

display along the city’s Promenade des Anglais. At least 84 people were killed with three

Americans among the dead. An additional 308 people were wounded.

o “Investigators have determined that the truck driver forced his way through a

police checkpoint, according to one of the security officials. He entered the famed

Promenade des Anglais that lines Nice’s curved shoreline at the level of the

Magnan tunnel, and drove at high speed for about a mile along the palm treelined

avenue until he was killed by police in front of the Palais de la Méditerranée

hotel,” according to The Wall Street Journal.

“A police officer guarding one of the barricades along the promenade said

the truck had driven toward a crowd-control barrier slowly before

suddenly accelerating into it,” according to The Wall Street Journal.

o French President Francois Hollande called this a terrorist act.

Because of the attack, lawmakers approved a six-month rollover of

France’s state of emergency on July 20, reports Reuters.

On November 13, 2015, in Paris, a series of coordinated terror attacks occurred at

various locations across the city including the Bataclan theater, several restaurants

and cafes in the 10th and 11th districts and outside the Stade de France in which 130

people were killed and another 368 were injured, some seriously.

On January 7, 2015, in Paris, two terrorists broke into a French weekly newspaper,

Charlie Hebdo, where they killed 11 and injured another 11.

No Travel Warning has been issued by the State Department warning Americans

against travel to France. The State Department has issued a statement regarding the

attack in Nice saying:

o “U.S. citizens should exercise vigilance in public and residential areas, and

tourist destinations. Expect disruptions in commercial and public transportation,

and check with your transportation provider (e.g., airline, train operator, etc.)

before traveling to or from the affected area.”

o “U.S. citizens are encouraged to monitor media and local information sources

and factor updated information into personal travel plans and activities. Specific

safety concerns should be addressed to French law enforcement authorities who

have responsibility for the safety and security of all visitors to France.”

On May 31, 2016, the U.S. State Department updated its Travel Alert for Europe as part

of its “continuous efforts to provide Americans travelling abroad with information about

relevant events…”

o “We are alerting U.S. citizens to the risk of potential terrorist attacks throughout

Europe, targeting major events, tourist sites, restaurants, commercial centers

and transportation. The large number of tourists visiting Europe in the summer

months will present greater targets for terrorists planning attacks in public

locations, especially at large events.”

o The Europe Travel Alert does not warn against travel to Europe, nor does it warn

against attending events; instead, it advises Americans to be aware of potential

risks.

o This alert is very much in keeping with the longstanding Worldwide Caution that

has continuously been in effect since 9/11 and will expire on August 31, 2016.

The United Kingdom’s Foreign & Commonwealth Office does not explicitly warn against

travel to France, but it does advise the following:

o “There is a high threat from terrorism. Attacks could be indiscriminate. Due to

ongoing threats to France by Islamist terrorist groups, and recent French military

intervention against Daesh (formerly referred to as ISIL), the French government

has warned the public to be extra vigilant and has reinforced its own domestic

and overseas security measures. You should be vigilant in public places and

follow the advice of local French authorities.”

o “Around 17 million British nationals visit France every year. Most visits are

trouble-free. The most common problem reported is pick-pocketing. See Safety

and security.”

The Government of Canada indicates, “There is no nationwide advisory in effect for

France. However, you should exercise a high degree of caution due to the current

elevated threat of terrorism.”

2. All travelers, no matter what country they visit, can take precautions to help ensure

their safety and well-being.

We recommend that U.S. citizens follow the advice of the State Department and register

their travel plans at https://step.state.gov. This will help the State Department contact

travelers if there is a family emergency in the U.S., or in the event an emergency

transpires in the place where the individual is traveling.

o The U.S. State Department also offers a helpful guide called Traveler’s Checklist

which provides additional travel tips.

o Up-to-date information on security can also be obtained through the Consular

Information Program documents, by downloading the free Smart Traveler iPhone

App, following the State Department on Twitter or the Bureau of Consular Affairs

page on Facebook. Citizens can also call 888-407-4747 toll-free in the United

States and Canada or 202-501-4444 from other countries. These numbers are

available from 8:00 a.m. to 8:00 p.m. Monday through Friday, Eastern Time

(except U.S. federal holidays).

The updated State Department Travel Alert also provides practical steps American

travelers can take:

o “U.S. citizens should exercise vigilance when in public places or using mass

transportation. Be aware of immediate surroundings and avoid crowded places.”

o “Follow the instructions of local authorities, especially in an emergency.”

o “Monitor media and local information sources and factor updated information into

personal travel plans and activities.”

o “Be prepared for additional security screening and unexpected disruptions.”

o “Stay in touch with your family members and ensure they know how to reach you

in the event of an emergency.”

o “Register in our Smart Traveler Enrollment Program (STEP).”

While no one can say with certainty that any destination is 100% safe, we strongly

encourage our clients to use care and common sense – no matter where they travel – to

maximize their safety and security. For example:

o Leave your itinerary, and passport data page, with a friend or family member

back home so you can be contacted in case of an emergency.

o Know and respect the laws in the country you are visiting.

o Remain alert to your surroundings at all times. Follow your instincts and avoid

any areas or situations that seem as though they could become dangerous.

o Avoid all demonstrations, as even peaceful ones can quickly become unruly and

a foreigner could become a target of harassment. If caught unexpectedly near a

demonstration, obey instructions from police and leave the area as quickly as

possible.

o Do not display expensive looking jewelry, large amounts of money or other

valuable items. Also, do not leave luggage unattended in public areas and do not

accept packages from strangers.

o Check with your cell phone provider prior to departure to see if your phone is

capable of roaming on GSM or 3G/4G international networks.

o Check your medical insurance coverage to make sure it applies overseas. If it

doesn’t, consider buying travel insurance that covers overseas medical attention

and medical evacuation.

3. Safety is our top priority for our clients. We provide them with the facts so they can

make informed decisions about their travels.

Our business is founded on repeat customers. Therefore, we want to be sure everything

goes off without a hitch.

We provide the facts so our clients can make informed decisions about their travel plans.

We closely monitor the U.S. Department of State website for travel alerts for all

destinations, including those that are most popular with our clients.

Should we become aware of an issue for a specific destination, we alert clients who may

be planning to travel there so they can make determine for themselves if they still wish to

travel.

We also work closely with respected airlines, hotels, resorts, cruise lines, tour operators

and other suppliers to remain informed of security precautions they’re taking to guard

our clients’ safety.

 

Talking Points: Brazil and Olympic Games (July 26, 2016)

Talking Points Brazil Olympics

Copyright © 2016 Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients when

discussing travel to Brazil and the 2016 Olympics. (July 26, 2016)

1. As has become standard procedure for recent Olympic Games, security in Rio de

Janeiro for the Summer Olympics and Paralympic Games will be high through September

18.

2. While in Brazil for the Olympics, there are many precautions travelers can take to help

ensure their safety and well-being from potential crime to illnesses such as the Zika

virus.

3. Safety is our top priority for our clients and we provide the facts so our clients can

make informed decisions about their travel plans.

Below you will find additional information, supporting material, and statistics supporting each

talking point.

1. As has become standard procedure for recent Olympic Games, security in Rio de

Janeiro for the Summer Olympics and Paralympic Games will be high through September

18.

The Summer Olympic Games will take place August 5 through August 21 in Rio de

Janeiro. The Paralympic Games will take place September 7 through September 18

o The competition venues will be clustered in four zones Barra, Copacabana,

Deodoro and Maracanã and connected by a high-performance transport ring.

o In addition, Olympic soccer matches will take place in cities throughout Brazil,

including: Belo Horizonte, Brasilia, Manaus, Salvador and São Paulo, as well as

Rio de Janeiro.

The Wall Street Journal reports that approximately 85,000 military and police will be on

duty during the Games, the largest-ever buildup of security in the history of the country,

which also hosted the 2014 World Cup soccer tournament.

According to USA Today, “Brazil has rarely had to face terrorist threats, unlike the host

countries of the previous two Games Russia in 2014 and the United Kingdom in 2012.

Brazil has largely stayed out of international conflicts…”

o In addition, USA Today reports that “Brazil does have history on its side. The

country is world-renowned for throwing a party, such as its annual week-long

Carnival that draws tourists from around the world. The country also hosted the

2014 World Cup without any major incidents.”

The U.S. State Department’s country-specific information for Brazil states Rio de Janeiro

“continues to experience high incidences of crime, including armed robberies. Crime can

happen at any place or time within Rio. While criminal activity is more frequent in certain

areas, there is no area in Rio that is immune.Specific information on Rio de Janeiro

also includes:

o Tourists are particularly vulnerable to street thefts and robberies in the evening

and at night especially in areas adjacent to major tourist attractions. If robbed, do

not attempt to resist or fight back, but rather relinquish your personal belongings.

Always, pay close attention to your surroundings and the behavior of those

nearby. There have been reports of thieves and rapists slipping incapacitating

drugs into drinks at bars, hotel rooms, and street parties.

o Be vigilant while on the roads, especially at night. There have been shootings

and carjackings on the Linha Vermelha that links the international airport to the

popular tourist areas in the city’s Southern Zone.”

In Rio de Janeiro, motorists should be especially vigilant at stoplights

and when stuck in traffic.

Carjackings and holdups can occur at intersections and in tunnels.

“Crime on public transportation is frequent, and at times is violent.

When traveling by taxi, tourists should only use taxis openly displaying

company information and phone numbers, as well as red license plates.”

2. While in Brazil for the Olympics, there are many precautions travelers can take to help

ensure their safety and well-being from potential crime to illnesses such as the Zika

virus.

For traveler safety and security, we highly recommend that U.S. citizens follow the

advice of the State Department and register their international travel plans at

https://step.state.gov/step. By entering information into the Smart Traveler Enrollment

Program (STEP), the Department of State can better assist travelers in an emergency.

The State Department offers a variety of ways for Americans to stay up-to-date on the

latest information including through:

o U.S. Citizen Services: Information about services the Embassy and Consulate

offers to U.S. citizens, security and travel information, fraud warnings, etc.

#USinRio blog: All the practical (and fun) details you need for your

Olympics journey.

USinRio Facebook Event: Add your “RSVP” so you’ll have the latest news

on the Games.

o @USCitsBrazil on Twitter: Follow Mission Brazil’s Twitter for U.S. citizens living

and traveling in Brazil.

o ACS Olympics Brochure: Learn about American Citizen Services during the

Olympics.

o Mission Brazil Facebook and Consulate Rio: Follow the U.S. Mission’s Facebook

pages for the latest Olympics news and security updates.

According to the United Kingdom’s Foreign & Commonwealth Office:

o Avoid wearing expensive jewelry, watches and clothes.

o Don’t carry large sums of money.

o Keep mobile phones and cameras out of sight and leave your passport and

valuables in a safe place.

o Take extra care and avoid taking valuables to the beach.

o In any situation, be ready to hand over valuables if you’re threatened. Don’t

attempt to resist attackers. They may be armed and under the influence of drugs.

o There has been an increase in robberies at ATMs. Also, bank and credit card

fraud is common, including card cloning from ATMs. Keep sight of your card at all

times and do not use an ATM if you notice anything suspicious.

o Mobile phone cloning occurs. Take care of your handset at all times.

The Government of Canada indicates that “Street crime, including pickpocketing, purse

or bag snatching, theft from cars and mugging, is common in Brazil’s large cities.

Tourists are a favorite target, mainly because they are perceived as being wealthy, easy

targets.

o Remain vigilant when visiting tourist destinations such as public beaches,

outdoor markets, hotel grounds, bars and nightclubs, as well as at airports and

bus stations.”

o Tourists are more vulnerable to crime when they look and act like tourists, so try

to blend in.

Avoid showing signs of affluence such as expensive jewelry, watches,

clothing and bags, and carry only small amounts of cash.

Keep cameras and portable electronic devices, including cellphones,

laptops and tablets, concealed as much as possible.

Store your valuables and important travel documents in a hotel safe.

There has been considerable talk about the Zika virus in Brazil. However, the risk of

being bitten by a mosquito at the present time is quite low as it is wintertime in Brazil and

Rio is in the southern part of the country. Still, the CDC explicitly warns women who are

pregnant not to travel to any area of Brazil below 6,500 feet (Rio de Janeiro is at sea

level).

o Newsweek reports that the “World Health Organization (WHO) said [July 19] that

there’s a “low risk” of people catching or spreading the Zika virus during the

upcoming Olympic and Paralympic games in Rio de Janeiro, Brazil.”

“The WHO reached that conclusion for a number of reasons. The

Olympics and Paralympics will be taking place during Brazil’s winter

months, a “low season for mosquito transmission” and a time when

mosquito density is reduced, said Dr. William Perea, a technical health

expert at WHO. Brazilian authorities continue to carry out mosquitocontrol

measures, including spraying large areas with insecticide,

inspecting and removing potential mosquito breeding grounds and setting

up large mosquito traps.”

According to The Guardian, Brazil’s sports minister, Leonardo Picciani,

has predicted there will be “close to zero” cases of Zika recorded during

the Olympic Games. “We are taking measures in accordance with, and

are in constant contact with, the World Health Organization. We have had

a very significant evolution in terms of the situation with the insect that

causes the virus.”

According to the CDC, “A pregnant woman can pass Zika virus to her

fetus. Infection during pregnancy can cause serious birth defects. CDC

recommends special precautions for the following groups:

Women who are pregnant Should not travel to any area of

Brazil below 6,500 feet. If you must travel to one of these areas,

talk to your doctor first and strictly follow steps to prevent

mosquito bites during your trip. If you have a male partner who

lives in or has traveled to Brazil, either use condoms or do not

have sex (vaginal, anal, or oral) during your pregnancy.

Women who are trying to become pregnant Before you or your

male partner travel, talk to your doctor about your plans to

become pregnant and the risk of Zika virus infection. See CDC

guidance for how long you should wait to get pregnant after travel

to Brazil. You and your male partner should strictly follow steps to

prevent mosquito bites.

Men who have traveled to an area with Zika and have a pregnant

partner should use condoms or not have sex (vaginal, anal, or

oral) during the pregnancy.

Additionally, many precautions can be taken to remain healthy while traveling in Brazil.

The Centers for Disease Control and Prevention (CDC) suggestions:

o Eat food that is cooked and served hot.

o Eat raw fruits and vegetables only if they can be peeled or washed in clean

water.

o Don’t drink tap water, drinks with ice, or drinks diluted with tap water.

The CDC has an entire section on its website devoted to staying healthy while in Brazil,

which found here.

3. Safety is our top priority for our clients and we provide the facts so our clients can

make informed decisions about their travel plans.

While no one can say with certainty that any destination is 100% safe, we strongly

encourage our clients to use extra care and common sense – no matter where they

travel – to maximize their safety and security.

o Leave your itinerary, and passport data page, with a friend or family member

back home so you can be contacted in case of an emergency.

o Know and respect the laws in the country you are visiting.

o Follow your instincts and avoid any areas or situations that seem as though they

could become dangerous.

o Remain alert to their surroundings at all times.

o Check your medical insurance coverage to make sure it applies overseas. If it

doesn’t, consider buying travel insurance that covers overseas medical attention

and medical evacuation.

Should we become aware of an issue for a specific destination, we alert clients who may

be planning to travel there so they can determine for themselves if they still wish to

travel.

Also, should we become aware of an issue for a specific destination where a client is

currently located, we try to immediately contact the client to check on their well-being

and work to assist them if they require alternate travel arrangements.

We make certain to work with a select group of travel partners who take the safety and

security of our clients as seriously as we do.

 

Talking Points: “Brexit” and UK Travel (June 30, 2016)

Talking Points – UK and “Brexit”

Copyright © 2016 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients when discussing travel to the UK and the impact of “Brexit” (the UK’s vote to leave the European Union). (June 30, 2016)

1. After the UK’s vote to leave the European Union (EU), the U.S. dollar soared to a 30-year high against the British pound – meaning travel, to London and throughout the UK, is suddenly much less expensive for Americans.

2. In the short-term, there will be no changes to travel to, from or through the UK and other European countries.

3. We are here to assist our clients and provide the facts, so our clients can make informed decisions about their travel plans.

Below you will find additional information, supporting material and statistics to help further illustrate each talking point.

1. After the UK’s vote to leave the European Union (EU), the U.S. dollar soared to a 30-year high against the British pound – meaning travel, to London and throughout the UK, is suddenly much less expensive for Americans.

Immediately after UK citizens voted to leave the EU, there was a significant drop in the value of the British pound versus the U.S. dollar.

 This major shift in the value of currency is a very positive outcome for both American leisure and business travelers.

According to The New York Times, “The most immediate effect is in the exchange rates between the dollar and the British pound, which has recorded its lowest rate in about 30 years after the results of the vote were published, providing American travelers a discount on prices paid throughout Britain.”

As Josh Zumbrun, a national economics correspondent for The Wall Street Journal, wrote: “All Travel to England, Scotland, Wales and Northern Ireland: 10% Off.”

o “After the vote, the pound fell to the lowest levels of a generation. Not since 1985 has the U.S. dollar been so valuable in the U.K.: it’s the equivalent of a 10% off sale. (There’s also a 2% off sale to Europe, as the euro got weaker on the news.) If you’d like to use your tourism dollars to boost/boycott regions based on how they voted, here’s a helpful map of the outcome by region.”

 NBC News states, “Wherever the pound settles, U.S. visitors to the United Kingdom — for now, anyway — will get a lot more for their travel dollars, especially in London, a traditionally expensive city for visitors.”

2. In the short-term, there will be no changes to travel to, from or through the UK and other European countries.

Because there is still much to be decided on how and when the UK will leave the EU, there will be no changes in customs and border control in the near future.

 

 According to NBC News, “The United Kingdom may not officially leave the European Union for at least two years, so for now, many travel plans and strategies, such as using London as a travel hub, can stay the same.”

The New York Times reports that “Americans must still present a valid passport when entering European Union-member countries as well as Britain. When the dust settles and Britain is extracted from the European Union, which most believe will take some years, it is travelers from European and U.K. countries who may experience more hassles at foreign borders.”

3. We are here to assist our clients and provide the facts, so our clients can make informed decisions about their travel plans.

We closely monitor the latest news and weather updates, as well as the U.S. State Department website, for travel alerts and travel warnings for all destinations, including those that are most popular with our clients.

 Should we become aware important developments for a specific destination, we alert clients – those who are already scheduled to travel and those who may be wishing to travel.

 We believe in providing the facts as we know them to our clients so they may make informed decisions regarding every aspect of their travel plans.

 It’s in situations like these, where there is a lot of information – and potential misinformation – about a particular destinations, the traveling public understands how it pays to have someone serving as their advocate.

 We are advocates for our clients; and they know that by working with a true travel professional, we are there for them before, during, and after their trip should they need us – which gives them peace of mind.

 

Talking Points: Orlando Travel (June 15, 2016)

Talking Points Orlando Travel

Copyright © 2016 Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients when

discussing travel to Orlando. (June 15, 2016)

1. The overwhelming majority of visitors to Orlando over 60 million each year enjoy

its attractions incident-free.

2. While tourists were not specifically targeted in the June 12 attack on a gay club in

Orlando, travelers should always take precautions wherever they travel to help ensure

their safety and well-being.

3. Safety is our top priority for our clients.

Below you will find additional information, supporting material and statistics to help further

illustrate each talking point.

1. The overwhelming majority of visitors to Orlando over 60 million each year enjoy

its attractions incident-free.

In 2015, Visit Orlando announced that it set an all-time record within the U.S. travel

industry by welcoming more than 62 million visitors annually.

o Orlando is the most-visited destination within the United States.

o A record 32 million room nights were sold in Orlando throughout 2014.

o Visitation has recently grown by as much as 5% each year.

In Travel Leaders Group’s 2016 Travel Trends Survey, Orlando ranked as the mostbooked

destination for the year according to 1,316 travel agents. Orlando has

perennially been among the very top domestic destinations booked each year.

Orlando’s tourist corridor remains among the nation’s safest areas and is among the

most heavily patrolled by police. Located in Orange County, the sheriff’s department has

stated:

o Orange County’s tourist corridor is one of the safest tourist destinations in the

country, but regardless of where you go to enjoy your leisure time, vacationers

should never leave home without packing a little common sense. The same rules

that keep you safe and secure in your hometowns should apply wherever you go.

o “The Orange County Sheriff’s Office is one of the largest Law Enforcement

agencies in the United States with over 1400 sworn deputies and over 800 support

personnel.

o The Tourist Oriented Policing Sectors (T.O.P.S.) is divided into two separate fully

operational patrol sectors. Sector V covers the world famous International

Drive area commonly known as “IDrive” as well as the Downtown Orange County,

Lake Buena Vista and parts of S.R. 192 areas. In addition the Orange County

Convention Center, the second largest in North America is located in Sector

V. The T.O.P.S. unit has a team of deputies assigned on a full time basis to the

O.C.C.C. Sector VI covers all of the Walt Disney theme parks and hotels. Both

sectors also have their own team of Detectives and a Crime Prevention Deputy

assigned with specific training, knowledge and certifications in the Tourist Policing

field. In addition, the Orange County Convention Center, is the second largest

convention hosting facility in North America.

o The T.O.P.S. unit also utilizes other agency resources for maximum visibility and

to ensure the safety of guests. This includes our Bicycle Patrols, Mounted Units,

Motor Units, Marine Patrol and Aviation/Air Support.

To meet the needs of a growing number of visitors, Orange County has made

investments in infrastructure, including investing in an important expansion and

renovation of the nationally recognized Orange County Convention Center,” according to

Visit Orlando.

In the early morning hours of June 12, a terrorist attack on Pulse, a gay nightclub in

Orlando, killed 49 victims and wounded approximately 50 others making it the worst

mass shooting in U.S. history.

o “This was an act of violence born out of hate that inflicted terror on an entire

community. I would call it a hate crime, I would call it terrorism. It’s both,” stated

FBI Special Agent Ron Hopper.

The FBI has given intelligence bulletins to gay clubs in the Orlando area

to give them a heightened sense of awareness, Hopper said. But he said

there is no credible or specific threat of an imminent attack against

Orlando or the United States. Hopper said there is no evidence to

suggest Mateen planned to target any gay club other than Pulse.

o The United Kingdom’s Foreign & Commonwealth Office has no warning in place

for its citizens visiting the United States, nor for Orlando specifically. It does say:

On 12 June 2016 a firearms attack at the Pulse nightclub in Orlando,

Florida killed 50 people and injured over 50 others. If you’re in the area,

you should follow the advice of the local authorities.

Around 3.8 million British nationals visit the United States every year.

Most visits are trouble free.

There is a general threat from terrorism. See Terrorism.

o The Government of Canada has no warning in place for its citizens visiting the

United “

The official advisory from Canada states, “Exercise normal security

precautions. There is no nationwide advisory in effect for the United

States.

Alligator attacks on humans in Florida, let alone Orlando, are very rare.

o On the evening of June 14, a two year old boy from Nebraska was attacked by

an alligator at Walt Disney World’s Grand Floridian Resort.

The body of 2-year-old Lane Graves had only a few puncture wounds

after the boy was grabbed by an alligator Tuesday night at a Walt Disney

World resort, according to a source familiar with the investigation. Lane’s

body was found Wednesday afternoon, officials said,” according to CNN.

o Walt Disney World closed all beaches in its resort area “out of an abundance of

caution” after the attack, a Disney representative said.

o 2015 marked the first year since 2007 when a fatal alligator attack occurred

within the entire State of Florida.

In an area teeming with alligators, fatal alligator attacks do not happen

often, through a dozen or more bites are recorded a year, according to

statistics from the Florida Fish and Wildlife Conservation Commission.

“People, even small people, are not their typical prey,” noted Nick Wiley,

Executive Director of the Florida Fish and Wildlife Conservation

Commission, who said alligators typically do not feed on humans. He said

the alligator likely confused the small child for a dog or a raccoon.

2. While tourists were not specifically targeted in the June 12 attack on a gay club in

Orlando, travelers should always take precautions wherever they travel to help ensure

their safety and well-being.

While no one can say with certainty that any destination is 100% safe, we strongly

encourage our clients to use care and common sense – no matter where they travel – to

maximize their safety and security. For example:

o Leave your itinerary, and passport data page, with a friend or family member

back home so you can be contacted in case of an emergency.

o Know and respect the laws in the country you are visiting.

o Remain alert to your surroundings at all times. Follow your instincts and avoid

any areas or situations that seem as though they could become dangerous.

o Avoid all demonstrations, as even peaceful ones can quickly become unruly and

a foreigner could become a target of harassment. If caught unexpectedly near a

demonstration, obey instructions from police and leave the area as quickly as

possible.

o Ask tour guides and hotel officials about any planned demonstrations in the

locations they plan to visit.

o Do not display expensive looking jewelry, large amounts of money or other

valuable items. Also, do not leave luggage unattended in public areas and do not

accept packages from strangers.

o Check with your cell phone provider prior to departure to see if your phone is

capable of roaming on GSM or 3G/4G international networks.

o Check your medical insurance coverage to make sure it applies overseas. If it

doesn’t, consider buying travel insurance that covers overseas medical attention

and medical evacuation.

For its part, the Orange County Sheriff’s Office – which includes Walt Disney World,

Universal Studios and other destinations in the Orlando area advises:

o Do not display large amounts of money. Place small amounts in different

pockets to assist with this or use credit cards or travelers checks.

o Make copies of your credit cards front and back and place them in a secured

place for your records (room safe). This can be very useful if you need to report

a lost or stolen card.

o If you see something suspicious, call 911 immediately. When you return to your

hotel, use the main entrance especially in the evening.

o Be wary of solicitors. Use reputable places of business for all your entertainment

transactions.

o Travel in pairs or groups if possible.

o Always have a meeting place for the kids to meet you if they get lost.

o Small children should have their name and phone number placed on their clothes

label or the inside of a shoe flap with a permanent marker in case they are lost.

o Small children should always be led by the hand when crossing the road or near

busy streets.

o Teach your kids your name, house phone and cell phone number.

o Use the sidewalk and pedestrian crossings.

To avoid being attacked by alligators, the Florida Fish and Wildlife Conservation

Committee recommends:

o Be aware of the possible presence of alligators when in or near fresh or brackish

water. Negative alligator encounters may occur when people do not pay close

attention to their surroundings when working or recreating near water.

o Closely supervise children when they are playing in or around water. Never allow

small children to play unsupervised near water.

o Do not swim outside of posted swimming areas or in waters that might be

inhabited by large alligators.

o Alligators are most active between dusk and dawn. Therefore, swim only during

daylight hours.

o Do not allow pets to swim, exercise or drink in or near waters that may contain

alligators or in designated swimming areas with humans. Dogs are more

susceptible to being bitten than humans, because dogs resemble the natural

prey of alligators. The sound of dogs barking and playing may draw an alligator

to the area.

o Never feed or entice alligators it is dangerous and illegal. When fed, alligators

overcome their natural wariness and associate people with food.

o Inform others that feeding alligators is illegal and creates problems for others

who want to use the water for recreational purposes.

o Dispose of fish scraps in garbage cans at boat ramps and fish camps do not

throw them in the water. Although you are not intentionally feeding alligators

when you do this, the end result can be the same.

o Observe and photograph alligators only from a safe distance. Remember, they

are an important part of Florida’s natural history as well as an integral component

of freshwater ecosystems.

o Leave alligators alone. State law prohibits killing, harassing or possession of

alligators except under permit.

o Never remove an alligator from its natural habitat or accept one as a pet. It is

illegal and dangerous to do so. Handling even small alligators can result in injury.

o If an alligator bites you, the best thing you can do is fight back, making as much

noise and commotion as possible. Hitting or kicking the alligator, or poking it in its

eyes may cause it to release its grip. When alligators seize prey they cannot

easily overpower, they will often let go and retreat.

o Seek immediate medical attention if bitten by an alligator. Alligator bites often

result in serious infection.

3. Safety is our top priority for our clients.

Our business is founded on repeat customers. Therefore, we want to be sure everything

goes off without a hitch.

We provide the facts so our clients can make informed decisions about their travel plans.

o A spokesman for Delta Air Lines said the company has not had a change to its

Orlando flight operations since the shooting.

o A spokesman for Universal Studios, said “the safety of our team members and

guests is always our top priority but we do not discuss the specifics of our

security plans and procedures.”

o Walt Disney World said in a statement, “Unfortunately we’ve all been living in a

world of uncertainty, and during this time we have increased our security

measures across our properties, adding such visible safeguards as

magnetometers, additional canine units, and law enforcement officers on site, as

well as less visible systems that employ state-of-the-art security technologies.”

We closely monitor the U.S. Department of State website for travel alerts for all

destinations, including those that are most popular with our clients.

Should we become aware of an issue for a specific destination, we alert clients who may

be planning to travel there so they can make determine for themselves if they still wish to

travel.

We also work closely with respected hotels, resorts, cruise lines, tour operators and

other suppliers to remain informed of security precautions they’re taking to guard our

clients’ safety.

 

Talking Points: Euro Cup (June 8, 2016)

Talking Points – Euro Cup 2016

Copyright © 2016 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients when discussing travel to France during Euro 2016, June 10 – July 10. (June 8, 2016)

1. While the U.S. State Department Travel Alert for Europe includes detailed information on the European Championship soccer tournament (Euro 2016) beginning on June 10, it does not warn against Americans traveling to France or this event.

2. All travelers, no matter what country they visit, can take precautions to help ensure their safety and well-being.

3. Safety is our top priority for our clients.

Below you will find additional information, supporting material and statistics to help further illustrate each talking point.

1. While the U.S. State Department Travel Alert for Europe includes detailed information on the European Championship soccer tournament (Euro 2016) beginning on June 10, it does not warn against Americans traveling to France or this event.

The 2016 UEFA European Championship, commonly referred to as Euro 2016, is the European men’s football (soccer) championship, held every four years.

o The top 24 national soccer teams from throughout Europe will compete, in France, over the course of one month.

o Matches will be held in 10 cities throughout France: Lens, Lille, Saint-Denis, Paris, Bordeaux, Toulouse, Marseille, Nice, Saint-Etienne and Lyon.

o There will be an estimated 2.5 million spectators for the games, including one million foreign visitors.

On May 31, 2016, the U.S. State Department updated its Travel Alert for Europe as part of its “continuous efforts to provide Americans travelling abroad with information about relevant events…

o “We are alerting U.S. citizens to the risk of potential terrorist attacks throughout Europe, targeting major events, tourist sites, restaurants, commercial centers and transportation. The large number of tourists visiting Europe in the summer months will present greater targets for terrorists planning attacks in public locations, especially at large events.” In particular:

France will host the European Soccer Championship (Euro 2016) from June 10 – July 10 and “has extended its state of emergency through July 26 to cover the period of the soccer championship, as well as the Tour de France cycling race which will be held from July 2- 24.”

o The Europe Travel Alert does not warn against travel to Europe, nor does it warn against attending events like Euro 2016; instead, it advises Americans to be aware of potential risks.

o This alert is very much in keeping with the longstanding Worldwide Caution that has continuously been in effect since 9/11 and will expire on August 31, 2016.

 Because of the large number of spectators for this high profile sporting event, France has significantly increased its security measures.

 

o The BBC is reporting that “The French government has releases a mobile app called SAIP (Population Alert and Information System) to alert the public in the event of a terrorist attack.”

“Users will be able to sign up to receive alerts in up to eight different “geographical zones” in addition to their present location.”

“Alerts will offer a brief description of what has happened as well as advice on how to stay safe.”

“The app is available on both iOS and Android operating systems.”

o According to the UK’s Telegraph, “Earlier this month the French government announced that at Euro 2016 almost 100,000 police, soldiers and private security personnel would be deployed for the duration of the month-long tournament. In addition:

“The 10 venues have also been declared no-fly zones, with anti-drone technology being used to prevent a remote chemical attack. However, the ultimate protective measure, if required, will be to postpone matches and play them behind closed doors on another day.”

“Armed police have become a feature of France’s main airports and train stations since the Paris attacks and will continue to be so. Passport checks that were previously ad-hoc have become routine at such locations.”

o The Wall Street Journal reports that “state and local authorities will spend €7 million (US $19.38 million) securing fan zones and installing video surveillance at the sites [and] …Authorities will carry out systematic frisking around the areas and ban open-air screenings and gatherings outside of the fan zones. The French state will mobilize 73,000 police officers and gendarmes for Euro 2016 and redeploy some of the 10,000 soldiers on the homeland anti-terror mission.”

o CNN Reports that “France has extended its state of emergency, introduced after the attacks in Paris last November, until the end of July. It gives police greater powers of house arrest and allows for demonstrations and rallies to be banned.”

“Metal detectors, video surveillance, sniffer dogs and a large police presence are among the security precautions for the fan zones; fans with not be allowed to bring in large bags.”

2. All travelers, no matter what country they visit, can take precautions to help ensure their safety and well-being.

We recommend that U.S. citizens follow the advice of the State Department and register their travel plans at https://step.state.gov. This will help the State Department contact travelers if there is a family emergency in the U.S., or in the event an emergency transpires in the place where the individual is traveling.

o The U.S. State Department also offers a helpful guide called Traveler’s Checklist which provides additional travel tips.

o Up-to-date information on security can also be obtained through the Consular Information Program documents, by downloading the free Smart Traveler iPhone App, following the State Department on Twitter or the Bureau of Consular Affairs page on Facebook. Citizens can also call 888-407-4747 toll-free in the United States and Canada or 202-501-4444 from other countries. These numbers are available from 8:00 a.m. to 8:00 p.m. Monday through Friday, Eastern Time (except U.S. federal holidays).

 

 The updated State Department Travel Alert also provides practical steps American travelers can take:

o “U.S. citizens should exercise vigilance when in public places or using mass transportation. Be aware of immediate surroundings and avoid crowded places.”

o “Follow the instructions of local authorities, especially in an emergency.”

o “Monitor media and local information sources and factor updated information into personal travel plans and activities.”

o “Be prepared for additional security screening and unexpected disruptions.”

o “Stay in touch with your family members and ensure they know how to reach you in the event of an emergency.”

o “Register in our Smart Traveler Enrollment Program (STEP).”

 While no one can say with certainty that any destination is 100% safe, we strongly encourage our clients to use care and common sense – no matter where they travel – to maximize their safety and security. For example:

o Leave your itinerary, and passport data page, with a friend or family member back home so you can be contacted in case of an emergency.

o Know and respect the laws in the country you are visiting.

o Remain alert to your surroundings at all times. Follow your instincts and avoid any areas or situations that seem as though they could become dangerous.

o Avoid all demonstrations, as even peaceful ones can quickly become unruly and a foreigner could become a target of harassment. If caught unexpectedly near a demonstration, obey instructions from police and leave the area as quickly as possible.

o Do not display expensive looking jewelry, large amounts of money or other valuable items. Also, do not leave luggage unattended in public areas and do not accept packages from strangers.

o Check with your cell phone provider prior to departure to see if your phone is capable of roaming on GSM or 3G/4G international networks.

o Check your medical insurance coverage to make sure it applies overseas. If it doesn’t, consider buying travel insurance that covers overseas medical attention and medical evacuation.

3. Safety is our top priority for our clients.

Our business is founded on repeat customers. Therefore, we want to be sure everything goes off without a hitch.

 We provide the facts so our clients can make informed decisions about their travel plans.

 We closely monitor the U.S. Department of State website for travel alerts for all destinations, including those that are most popular with our clients.

 Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there so they can make determine for themselves if they still wish to travel.

 We also work closely with respected hotels, resorts, cruise lines, tour operators and other suppliers to remain informed of security precautions they’re taking to guard our clients’ safety.

 

Talking Points: Air Travel Safety (May 20,2016)

Talking Points – Air Travel Safety

Copyright © 2016 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points may be used in conversations with the media and clients when discussing air travel safety. (Updated May 20, 2016)

1. Airline travel remains the safest form of travel in the world.

2. We provide the facts so our clients can make informed decisions about their travel plans.

3. We are here to assist our clients; their safety and well-being is our top priority.

Below you will find additional information, supporting material, and statistics supporting each talking point.

1. Airline travel remains the safest form of travel in the world.

Despite the May 2016 commercial plane crash in the Mediterranean of EgyptAir Flight 804, airline travel remains one of the safest means of transportation in the world.

 “As we move towards the second half of 2016, it’s shaping out to be one of the safest years in recent aviation history,” notes CNN, which reports:

o “We are (favorably) ahead of the 10-year average with eight accidents and 167 fatalities compared to the average of 10 accidents and 205 fatalities,” explained aviation expert Geoffrey Thomas, editor of Airlineratings.com.

Pilots undergo rigorous background checks and medical examinations from drug tests and credit checks to mental health analysis and heart and lung functionality. There’s never been a U.S. airline passenger death attributed to a pilot health issue, physical or mental, according to a Bloomberg news report.

o Medical Exams of Pilots. Under Federal Aviation Administration (FAA) rules, commercial passenger pilots under age 40 have physical exams every year and those older every six months to keep their certificates to fly.

o Psychological and Psychiatric Exams of Pilots. According to the FAA’s “Guide for Aviation Medical Examiners” Psychiatric evaluations of pilots, which occur separately from the psychological exams, must be conducted by a qualified psychiatrist who is board-certified by the American Board of Psychiatry and Neurology or the American Board of Osteopathic Neurology and Psychiatry. The mental status exam includes a “thorough clinical interview,” and review of all records.

o Rare Occurrences of Mental Health Issues. Psychological problems are rare in pilots who receive their certificates. Commercial pilots fly tens of thousands of flights each day in the USA without incident.

o Flight Experience. The FAA mandates that all commercial airline pilots hired by U.S. carriers be required to have at least 1,500 hours of flight time.

 Airlines for America – the trade association for the U.S. airline industry – issued a statement:

o “The safety and security of airline passengers, crew and aircraft are the top priority of the airlines and they work closely with government, manufacturers, labor and other stakeholders to maintain the highest level of safety in the air.”

 

o “Aircraft systems are robust and all our manufacturers meet or exceed all applicable regulatory requirements for both physical and cyber security.”

o “On every flight, there are multiple layers of security and procedures in place to protect passengers and crew, and any changes to any flight plan requires pilot review and approval.”

o Boeing said its entertainment systems are “isolated from flight and navigation systems,” according to CNN.

CNN reported that Boeing also said that it does not discuss its planes’ design features for security reasons, but said, “It is worth noting that Boeing airplanes have more than one navigational system available to pilots. No changes to the flight plans loaded into the airplane systems can take place without pilot review and approval. In addition, other systems, multiple security measures, and flight deck operating procedures help ensure safe and secure airplane operations.”

 Airbus “has said it has security measures, such as firewalls, that restrict access and the company ‘constantly assesses and revisits the system architecture’ to make sure planes are safe,” according to CNN.

o Aviation security expert Jeffrey Price noted, “From what all the aircraft manufacturers have been telling us, the in-flight entertainment system is a different system from the software that controls the avionics, flight controls and navigation systems of the plane.”

 On July 24, 2014, NBC News stated that over a lifetime, the chance of dying in an “air and space transport incident,” as the National Safety Council describes it, are 1 in 8,357.

o To put that in perspective, by their data from 2010, you’re more likely to die from other less-expected causes including heat exposure (1:8,321), choking (1:3,649), in an accident as a pedestrian (1:723), a fall (1:152) or unintentional poisoning (1:119). Of course, causes such as heart disease, cancer and car accidents are also substantially more likely to occur.

o “The most dangerous part of your airline flight is the trip to the airport,” said aviation and national security expert Carl Rochelle.

 The U.S. Department of Transportation’s comparison of accidental death risk confirms that air travel featured relatively low among the list of alternative modes of transport. The DOT found air carriers accounted for just 138 deaths a year among the general population, compared with 36,676 deaths by motor vehicle, 5,150 by large trucks and 3,112 by motorcycle over a five year average,” according to ABC News.

o Actually, you are far more likely to die from poisoning (15,206 deaths a year), at work (5,800) or even being electrocuted (410) than in a plane accident, the agency’s research found.

 While the FAA sets the rules for U.S. jetliners, the United Nations-affiliated International Civil Aviation Organization is responsible for regulating international airspace.

2. We provide the facts so our clients can make informed decisions about their travel plans.

We believe in providing the facts as we know them to our clients so they may make informed decisions regarding every aspect of their travel plans.

 We are advocates for our clients; and they know that by working with a true travel professional, we will provide updates on pertinent information before, during, and after their trip – which gives them peace of mind.

 

 Should we become aware of an issue with a specific form of transportation, we try to immediately contact the client to check on their well-being and work to assist them if they require alternate travel arrangements.

 Travel agents are trained to monitor situations that may impact their clients’ travel plans. As such, we also are in a position to work on alternative travel plans and have those in place the moment the need arises.

 Because we, as travel professionals, take care to thoroughly counsel and advise our clients on what they can expect, our clients are confident in the vacation choices they are making, including all forms of airline travel.

3. We are here to assist our clients; their safety and well-being is our top priority.

Safety is our top priority for our clients. We make certain to work with a select group of travel partners who take the safety and security of our clients as seriously as we do.

 Whether traveling domestically or internationally, our number one priority is always our clients’ safety and well-being.

 We closely monitor the latest news and weather updates, as well as the U.S. State Department website, for travel alerts and travel warnings for all destinations and all forms of transportation, including airline travel.

 Our business is founded on repeat customers. Therefore, we want to be sure everything goes off without a hitch.

 We stand ready to assist clients who may encounter delayed or cancelled flights. If necessary:

o We will help our clients secure other flight arrangements.

o We will work to rebook hotel and car rental reservations.

Talking Points: TSA Security Lines (May 17, 2016)

Talking Points TSA Security Delays

Copyright © 2016 Travel Leaders Group LLC. All rights reserved.

The following Talking Points may be used in conversations with the media and clients to discuss

the Transportation Security Administration (TSA) security and associated delays at various

airports across the United States. (May 17, 2016)

1. The Transportation Security Administration’s (TSA) advises travelers who arent

enrolled in its TSA Precheck program to arrive at the airport at least two hours before

domestic flights and three hours before international flights. However, depending on the

airport, were advising our clients to allow for as much as three hours to ensure they

have sufficient time to get through unusually long security lines at an increasing number

of airports throughout the United States.

2. We strongly recommend to our frequent travelers that they apply for TSA Precheck

status, which enables identified low-risk travelers to enjoy a smart and efficient

screening experience.

3. We advise our clients on TSA screening protocol and provide the facts so they can

make informed decisions about their travel plans.

Below you will find additional information, supporting material, and statistics supporting each

talking point.

1. The Transportation Security Administration’s (TSA) advises travelers who aren’t

enrolled in its TSA Precheck program to arrive at the airport at least two hours before

domestic flights and three hours before international flights. However, depending on the

airport, we’re advising our clients to allow for as much as three hours to ensure they

have sufficient time to get through unusually long security lines at an increasing number

of airports throughout the United States.

The Department of Homeland Security acknowledges that there are longer lines than

normal.

o My message to the American public is that there will be wait times. There will

be wait times this summer as they move through aviation security checkpoints.

We encourage people to have the appropriate expectations when they arrive at

airports. Contemplate increased wait times as you travel. There will be wait

times. But we want the public to know that we’re working hard to alleviate the

wait times in partnership with airports and with airlines and to ensure that air

travel remains safe and secure in this country,” explained Department of

Homeland Security Secretary Jeh Johnson in remarks delivered May 13, 2016.

There are a number of reasons why an increasing number of airports across America have

longer than usual lines at TSA checkpoints:

o Fewer personnel – TSA has lost thousands of personnel in recent years, which

means that there are fewer individuals available to screen travelers.

“In the Fall of 2015, we called on Congress to reverse the trend of

downsizing the TSA workforce. Congress acted in response, and as a

result in this year’s budget, we saved 1,600 positions in TSA with the help

of Congress,” according to Department of Homeland Security Secretary

Jeh Johnson (May 13, 2016).

o More travelers More people are flying than anticipated.

With travel increasing this spring and this summer, TSA and I have now

developed an even more aggressive plan to address aviation security and

reduce wait times in partnership with airports and airlines. To address the

increased wait times and continue to provide aviation security, we have

developed a ten-point plan that will keep passengers moving and most

importantly, keep passengers safe,” Johnson added (May 13, 2016).

o Fewer checked bags More travelers are trying to avoid checked bag fees

imposed by most airlines by taking luggage with them through security

checkpoints.

o More thorough screening After some well-publicized screening failures, TSA

has beefed up its screening process to better prevent contraband items from

passing through.

Last summer, TSA and I developed a plan to strengthen aviation

security in reaction to the Inspector General’s report. It involved less

‘managed inclusion’ (allowing those who had not previously been

approved for TSA Precheck through those lines) and at the time I said

that there would be increased wait times at airports,” Johnson said (May

13, 2016).

The overriding mission of the TSA is to keep travelers safe.

o Our task is not only to keep passengers moving but to also, and most

importantly, keep passengers safe. In this, we cannot and we will not

compromise the security of aviation or the American people. Recent events

across the world confirm the continued need for vigilance when it comes to

aviation security. In this environment, we will not compromise aviation security on

behalf of the people we serve,” noted Johnson (May 13, 2016).

o My message is that the TSA Administrator and I are personally working hard to

see that passengers move safely while minimizing the burden on their travel. We

want to keep passengers moving but we want to keep passengers safe. That is

our primary obligation to the American people,” Johnson added (May 13, 2016).

TSA is actively working to reduce the current wait times for those who have not been

approved for TSA Precheck. Secretary Jeh Johnson announced on May 13 the following

measures:

o Effective immediately, we are maximizing the use of overtime to our

Transportation Security Officers (TSO) to meet the demands at screening check

points.

o Point two, we expedited the hiring of more TSOs. We plan to bring on 768 this

year. We expedited the hiring of those to bring them on this summer, projected

by June 15. We now have additional this year: 576. So we are expediting the

hiring of additional TSOs.

o Point three, we are deploying additional K-9 teams to screen passengers at

passenger check points.

o Point four, the TSA Administrator is authorizing Federal Security Directors at

airports to use increased flexibility in providing additional trained TSA staff for

screening at passenger checkpoints.

o Point five, with the partnership and the assistance of the airlines and airports,

we’re developing specific plans to alleviate wait times at the nation’s busiest

airports experiencing increased wait times.

o Number six, again in partnership with the airlines, we’re working to reduce the

size and number of carry-on luggage. Again, this is something that the airlines

have been very supportive of and we’re working with them to do that.

o Number seven, we’re working with the airlines for help in non-security tasks at

screening locations such as moving bins and the like.

o Number eight, longer term, TSA and the Science and Technology Directorate of

DHS are doubling down on the research development and investment in

technology to increase passenger flow and to increase aviation security. We’re

doubling down on this investment and doing our best to expedite it. The TSA

Administrator has formed the TSA Innovation Taskforce for this purpose.

o Number nine, with the airlines and with business and organizations representing

businesses, we’re promoting TSA Precheck. We’re encouraging air travelers to

sign up for TSA Precheck. We’re marketing TSA Precheck.”

“We’re already seeing an increased enrollment. A year ago March 2015,

approximately 3,600 people signed up for TSA Precheck. This March

2016, 7,500 signed up on an average daily basis. In April 2016 that

number was 8,500 and just yesterday for the first time, we hit the 10,000

number. Over 10,000 signed up for TSA Precheck in a single day- nearly

4 times what it was a year ago.

o Last but not least, we’re working with Congress to provide TSA with the

additional resources they need to do the job. I submitted a reprogramming

request to Congress. To reprogram 34 million for additional overtime and

additional expedited hiring for TSOs. I’m pleased that both the House and the

Senate just recently approved that reprogramming. We are evaluating actively

whether more is necessary in terms of additional funding this year and next.

Because we want to ensure that our clients make their flights and better enjoy their travels,

we are recommending arriving at certain airports as much as three hours prior to domestic

flights.

We also recommend that our clients who are unsure of what to expect or need clarification

from the TSA contact them via Twitter using @askTSA.

The TSA was created after the September 11, 2001 attacks and “is responsible for security

in all modes of transportation, and must assess threats to transportation, enforce securityrelated

regulations and requirements, and ensure the adequacy of security measures at

airports and other transportation facilities.”

2. We strongly recommend to our frequent travelers that they apply for TSA Precheck

status, which enables identified low-risk travelers to enjoy a smart and efficient

screening experience.

We highly recommend that our clients to apply for TSA Precheck status which TSA

describes as an “expedited security screening program connecting travelers departing from

the United States with smarter security and a better air travel experience.

o To apply for TSA Precheck, a traveler must bring two forms of identification, such

as driver’s license, passport or birth certificate. Then the traveler must provide

their name, address, previous address, date of birth, Social Security number and

fingerprints for the FBI to check against criminal and terrorist databases.

o TSA Precheck is available for U.S. citizens and lawful permanent residents of the

U.S. In addition:

TSA Precheck is available for passengers traveling domestically within

the United States and when departing from a U.S. airport to a location

outside the country. Passengers may also be eligible for TSA Precheck

when connecting to a domestic flight after arrival in the United States.

TSA Precheck is available full-time or during peak times at participating

airports.

Once approved, travelers will receive a “Known Traveler Number” and will

have the opportunity to utilize TSA Precheck lanes at select security

checkpoints when flying on the 13 carriers that currently participate in

TSA Precheck.

Air Canada, Alaska Airlines, Allegiant, American Airlines, Delta Air

Lines, Hawaiian Airlines, JetBlue Airways, OneJet, Southwest

Airlines, Sun Country Airlines, United Airlines, Virgin America and

WestJet.urity checkpoints when flying on the 13 carriers that

currently participate in TSA Precheck.

o The TSA Precheck application cost is currently $85 for five years

The benefits of using TSA Precheck include:

o Using the expedited security lines

o You can leave on your shoes, belt and light jackets

o You will not have to remove laptops or tablets

o You are 3-1-1 compliant and will not have to remove plastic bags of small liquids

o Precheck lines often move faster than standard lines regardless of length

o Even if there are more people in line, Precheck is more convenient overall since

you won’t have to unpack your valuables or remove clothing items

o Passengers 12 years old and younger who are accompanied by eligible travelers

may also access the TSA Precheck lanes.

We also encourage our clients who travel internationally to instead consider applying for the

Department of Homeland Security’s (DHS) Global Entry program, which enables travelers to

pass through U.S. Customs/Immigration much more quickly and also allows them to use

TSA’s Precheck airport security lines.

o You apply online for conditional approval and then need to participate in an inperson

interview.

o Global entry costs $100 for five years, and includes TSA Precheck.

On January 13, 2016, TSA announced that the TSA Precheck application program has

reached a new milestone with more than two million travelers enrolled. TSA Precheck, which

opened its first application center in December 2013, now has more than 350 application

centers nationwide, including locations at 38 airports. According to the TSA:

o In 2015, TSA Precheck operations began at 48 new airports. Today, TSA

Precheck has more than 450 lanes at 167 U.S. airports.

o TSA Precheck, an expedited screening program that began in October 2011,

enables identified low-risk travelers departing the United States to enjoy a smart

and efficient air travel screening experience.

3. We advise our clients on TSA screening protocol and provide the facts so they can

make informed decisions about their travel plans.

For clients who are not pre-approved for TSA Precheck, we remind them that they will

need to:

o Remove shoes, belts and other metals before passing through security (unless

traveler is age 75 or older).

o Take off coats and jackets (unless travelers is 75 or older).

o Take laptop computers out of hand luggage for separate screening at security.

o Carry all liquids and gels in one clear one-quart plastic zip-lined bag with each

item weighing no more than 3.4 ounces. The bag must be removed from carry-on

luggage at TSA screening.

The TSA, which is part of DHS, requires adult passengers 18 and over to show valid

identification at the airport checkpoint in order to travel. (TSA does not require children

under 18 to provide identification when traveling with a companion within the United

States.) These forms of identification include:

o Driver’s license or other state photo identity cards issued by Department of Motor

Vehicles (or equivalent)

o U.S. passport

o U.S. passport card

o DHS trusted traveler cards (Global Entry, NEXUS, SENTRI, FAST)

o U.S. military ID (active duty or retired military and their dependents, and DoD

civilians)

o Permanent resident card

o Border crossing card

o DHS-designated enhanced driver’s license

o Airline or airport-issued ID (if issued under a TSA-approved security plan)

o Federally recognized, tribal-issued photo ID

o HSPD-12 PIV card

o Foreign government-issued passport

o Canadian provincial driver’s license or Indian and Northern Affairs Canada card

o Transportation worker identification credential.

We believe in providing the facts as we know them to our clients so they may make

informed decisions regarding every aspect of their travel plans.

Our business is founded on repeat customers. Therefore, we want to be sure everything

goes off without a hitch.

As professional travel agents, we are trained to monitor situations that may impact

clients’ travel plans and how they travel. As such, we are also in a position to

recommend steps they can take to ease their travels.

We closely monitor government sources for travel alerts and information that would be of

importance to our clients.

Should we become aware of an issue that may impact our clients’ travel plans, we try to

immediately contact the client so they can determine for themselves how they may want

to adjust their plans.

 

Talking Points: Middle East Respiratory Syndrome (May 11, 2016)

Talking Points Middle East Respiratory Syndrome (MERS) Coronavirus

Copyright © 2016 Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients when

discussing the Middle East Respiratory Syndrome (MERS) Coronavirus and travel. (Updated

May 11, 2016)

1. The risk of contracting Middle East Respiratory Syndrome (MERS) is low and the

overall rates of infection had been slowing in the Arabian Peninsula.

2. The CDC has a longstanding “Alert Level 2” advisory for travel to areas in the

Arabian Peninsula impacted by MERS this means that travelers should “practice

enhanced precautions.”

3. We are here to assist our clients; the safety and well-being of our clients is our top

priority.

Below you will find additional information, supporting material, and statistics supporting each

talking point.

1. The risk of contracting Middle East Respiratory Syndrome (MERS) is low and the

overall rates of infection had been slowing in the Arabian Peninsula.

Middle East Respiratory Syndrome (MERS) is an illness caused by a virus (more

specifically, a coronavirus) called Middle East Respiratory Syndrome Coronavirus

(MERS-CoV),according to the Centers for Disease Control and Prevention (CDC):

o MERS affects the respiratory system (lungs and breathing tubes). Most MERS

patients developed severe acute respiratory illness with symptoms of fever,

cough and shortness of breath.

o About 3-4 out of every 10 patients reported with MERS have died.

o MERS-CoV has spread from ill people to others through close contact, such as

caring for or living with an infected person.

o MERS can affect anyone. MERS patients have ranged in age from younger than

1 to 99 years old.

Globally, as of May 2016, the World Health Organization (WHO) has been notified of

1,728 laboratory-confirmed cases of infection with MERS-CoV, including at least 624

related deaths. Since 2012, 27 countries have reported cases of MERS-Cov. The case

fatality rate is approximately 36%.

o Only two (2) cases of MERS had been confirmed in the United States (first in

Indiana, then in Florida). Both cases in 2014 involved individuals who traveled to

the United States from the Arabian Peninsula, were hospitalized in the U.S. and

later discharged.

Health officials first reported the disease in Saudi Arabia in September 2012. Through

retrospective investigations, health officials later identified that the first known cases of

MERS occurred in Jordan in April 2012,reports the CDC.

o So far, all cases of MERS have been linked through travel to or residence in

countries in and near the Arabian Peninsula.

o The largest known outbreak of MERS outside the Arabian Peninsula occurred in

the Republic of Korea in 2015. The outbreak was associated with a traveler

returning from the Arabian Peninsula.

Warnings are in place regarding coming into contact with camels. The WHO has

confirmed that studies have found MERS-CoV antibodies in camels across Africa and

the Middle East.

o The WHO has stated, “Until more is understood about MERS, people with

diabetes, renal failure, chronic lung disease, and immunocompromised persons

are considered to be at high risk of severe disease from MERSCoV infection.

Therefore, these people should avoid contact with camels, drinking raw camel

milk or camel urine, or eating meat that has not been properly cooked.”

o Additionally, WHO has posted a general precaution for anyone visiting farms,

markets, barns, or other places where animals are present.

Travelers should practice general hygiene measures, including regular

hand washing before and after touching animals, and avoid contact with

sick animals.

Travelers should also avoid consumption of raw or undercooked animal

products.

More information can be found here.

o Saudi Arabia is warning that people handling camels should wear masks and

gloves to prevent the spread of MERS.

According to Reuters, “Health experts say camels are the most likely

animal source of infection for the disease.”

A coronavirus also was the cause of the severe respiratory illness called SARS (severe

acute respiratory syndrome). SARS caused a global epidemic in 2003, but there has not

been any known case of SARS since 2004. This new coronavirus is not similar to the

coronavirus that caused SARS.

2. The CDC has a longstanding “Alert Level 2” advisory for travel to areas in the

Arabian Peninsula impacted by MERS this means that travelers should “practice

enhanced precautions.

The CDC issued a “Level 2: Alert” for “Middle East Respiratory Syndrome (MERS)” in

the Arabian Peninsula. This type of alert is a reminder to “practice enhanced

precautions” for this destination:

o Cases of MERS (Middle East Respiratory Syndrome) have been identified in

multiple countries in the Arabian Peninsula.* There have also been cases in

several other countries in travelers who have been to the Arabian Peninsula and,

in some instances, their close contacts. Two cases were confirmed in May 2014

among two health care workers living in Saudi Arabia who were visiting the

United States. For more information, see CDC’s MERS website.

CDC does not recommend that travelers change their plans because of MERS,

according to the CDC:

o Most instances of person-to-person spread have occurred in health care

workers and other close contacts (such as family members and caregivers) of

people sick with MERS. If you are concerned about MERS, you should discuss

your travel plans with your doctor.

The CDC urges travelers to take the necessary precautions to reduce their risk of

contracting the virus involving both good hygiene and avoiding contact with camels.

o Good hygience:

Wash your hands often with soap and water. If soap and water are not

available, use an alcohol-based hand sanitizer.

Avoid touching your eyes, nose, and mouth. Germs spread this way.

Avoid close contact with sick people.

Be sure you are up-to-date with all of your shots, and if possible, see

your healthcare provider at least 46 weeks before travel to get any

additional shots.

o Avoid contact with camels.

Do not drink raw camel milk or raw camel urine.

Do not eat undercooked meat, particularly camel meat.

The CDC recommends that if you are sick, you should:

o Cover your mouth with a tissue when you cough or sneeze, and throw the tissue

in the trash.

o Avoid contact with other people to keep from infecting them. This might mean

delaying your travel until you are well.

o Call a doctor if you develop a fever and symptoms of lower respiratory illness,

such as cough or shortness of breath, within 14 days after traveling from

countries in or near the Arabian Peninsula. You should tell the doctor about your

recent travel before you go in for an appointment.

o Tell people who have been in close contact with you to monitor their health for

14 days after the last time they were around you.

There is no vaccine for this new coronavirus, but there are shots available to protect

travelers from other illnesses. The CDC recommends travelers are up to date with all of

their shots, and see their healthcare provider prior to traveling to get any additional

shots.

o A vaccine is starting to be developed by researchers, according to WHO’s

Assistant Director-General Dr. Keiji Fukuda, although it’s “probably years away

from fruition.”

o Additional information on health travel is available on the CDC’s Coronavirus and

Travelers’ Health websites.

3. We are here to assist our clients; the safety and well-being of our clients is our top

priority.

We would not send our clients to a particular destination if we believe it to be unsafe.

Should we become aware of an issue for a specific destination, we alert clients who may

be planning to travel there and provide detailed information on the situation so they can

make informed decisions for themselves if they still wish to travel.

We strongly encourage all of our clients, whether they are traveling domestically or

internationally, to purchase travel insurance, particularly right at the same time as travel

has been booked. Travel insurance offers an additional layer of protection for travelers

and can potentially help save a traveler hundreds or thousands of dollars if a medical or

travel emergency occurs.

We are advocates for our clients; and they know that by working with a true travel

professional, we are there for them before, during, and after their trip should they need

us which gives them peace of mind.

By working with a trusted travel professional, we can provide providing alternative travel

arrangements should the need arise.

Our business is founded on repeat customers. Therefore, we want to be sure everything

goes off without a hitch.

 

Talking Points: Norovirus and Cruising (May 9, 2016)

Talking Points Norovirus and Cruising

Copyright © 2016 Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and customers when

talking about norovirus and cruising. (Updated May 9, 2016)

1. You’re much more likely to catch the “stomach flu” during normal daily activity than

you are on a cruise ship.

2. Cruising remains an extremely safe and healthy vacation option with the well-being of

guests and crew being one of the cruise industry’s highest priorities.

3. Cruise passengers can take simple preventative measures to help decrease the risk of

becoming infected with norovirus.

Below you will find additional information, supporting material, and statistics supporting each

talking point.

1. You’re much more likely to catch the “stomach fluduring normal daily activity than

you are on a cruise ship.

Norovirus is a very common illness in the United States and is sometimes also called

viral gastroenteritis, stomach flu, and/or food poisoning, but is not related to influenza.

o Symptoms include vomiting, diarrhea, and possible stomach cramping. Those

with the virus may also experience a low-grade fever, chills, headache, muscle

aches, nausea, and tiredness.

o There is no vaccine to prevent norovirus.

o Most people get better within one to three days.

The Centers for Disease Control and Prevention (CDC) estimates that 20 million

Americans contract norovirus every year during normal activity. Noroviruses can be

found in hospitals, day care centers, nursing homes, dormitories and schools, in addition

to cruise ships.

The American Medical Association (AMA) concluded: Perceptions that cruise ships can

be luxury breeding grounds for acute gastroenteritis outbreaks dont hold water. A recent

CDC report showed that from 2008 to 2014, only 0.18% of more than 73 million cruise

passengers and 0.15% of some 28 million crew members reported symptoms of the

illness.

Norovirus outbreaks occur throughout the year. But, according to the CDC, over 80% of

the outbreaks occur from November to April.

As of May 9, 2016, the CDC has only confirmed eight norovius outbreaks in 2016. Those

outbreaks were aboard the Crown Princess (January 8-18), Oceania Riviera (February

12-22), Ocean Princess (February 13 March 7), Anthem of the Seas (February 21

March 2), Carnival Sunshine (February 21-March 5), Norwegian Gem (March 12-22),

Oceania Riviera (March 20-April 2), and Fred Olson CruisesBalmoral (April 16-May 20).

In 2015, the CDC confirmed just 12 outbreaks of norovirus aboard cruise ships.

2. Cruising remains an extremely safe and healthy vacation option with the well-being of

guests and crew being one of the cruise industry’s highest priorities.

The public hears about norovirus outbreaks on ships not because they happen more

frequently, but because unlike other segments of the travel and hospitality industry,

cruise ships carrying 13 or more passengers which have a foreign itinerary with U.S.

ports are required to participate in the CDC’s Vessel Sanitation Program. Cruise ship

medical staff or other designated personnel are required to maintain a log of cases of

gastrointestinal illnesses and report those to the CDC.

According to the Cruise Lines International Association (CLIA) each member cruise line

has an outbreak prevention and response plan to address gastrointestinal illnesses

which includes:

o Extensive cleaning and disinfecting of all staterooms and public areas on a daily

basis including counters, bathroom surfaces, door handles, railings and grab bars,

exercise equipment, video arcade equipment, vanities, TV remote controls and more.

o Extensive onboard communications to encourage passengers to thoroughly wash

their hands frequently to help avoid unknowingly spreading the virus.

o The elimination of all self-serve buffets (passengers point to the food they would like

and staff will serve them).

o Extra crew may be brought on board to disinfect the ship with the CDCrecommended

disinfectants from top to bottom before additional passengers board

on turnaround days.

o All crew who have norovirus symptoms may be confined to their quarters or

transferred off the ship.

3. Cruise passengers can take simple preventative measures to help decrease the risk of

becoming infected with norovirus.

Frequently wash hands with soap and warm water; it’s one of the best preventative

measures one can take.

Take advantage of the hand-sanitizer stations located throughout the ship, particularly

those located at the entrances of dining areas.

Drink lots of water and get plenty of rest. Resting helps rebuild your immune system.

Drinking water helps prevents dehydration.

Be considerate of other people’s health. We urge our clients who may feel ill before their

cruise to contact us to learn what their alternative cruising options may be.

Anyone seeking additional information on norovirus and proper hand-washing

techniques can visit the CDC website at www.cdc.gov or the Vessel Sanitation

Program’s website at www.cdc.gov/nceh/vsp.

Talking Points: Colombia (April 5, 2016)

Talking Points Colombia

Copyright © 2016 Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients who have

questions about travel to Colombia. (Updated April 5, 2016)

1. While the U.S. State Department has updated its Travel Warning for Colombia, it does

not explicitly warn Americans against traveling there. Instead it “encourages Americans

to exercise caution and remain vigilant.

2. Colombia has also been included in travel alerts issued by the CDC for two mosquitoborne

viruses Zika and chikungunya. In particular, pregnant women should be aware of

the risks associated with Zika.

3. Since the safety of our clients is our top priority, we provide them with the facts so

they can make informed decisions about their travel plans.

Below you will find additional information, supporting material and statistics to help further

illustrate each talking point.

1. While the U.S. State Department has updated its Travel Warning for Colombia, it does

not explicitly warn Americans against traveling there. Instead it “encourages Americans

to exercise caution and remain vigilant.”

On April 5, 2016, the U.S. State Department updated its Travel Warning for Colombia to

strongly encourages U.S. citizens to exercise caution and remain vigilant as terrorist

and criminal activities remain a threat throughout the country..

On the positive side, the Travel Warning notes:

o Tens of thousands of U.S. citizens safely visit Colombia each year for tourism,

business, university studies, and volunteer work.

o Security in Colombia has improved significantly in recent years, including in

tourist and business travel destinations such as Bogota, Cartagena, Barranquilla,

Medellin, and Cali.

o There have been no reports of U.S. citizens targeted specifically for their

nationality.

However, the Travel Warning also notes:

o “Violence linked to narco-trafficking continues to affect some rural and urban

areas.

o Despite significant decreases in overall crime in Colombia, continued vigilance is

warranted due to an increase in recent months of violent crime, including crime

resulting in the deaths of American citizens.

o While the U.S. Embassy has no information regarding specific and credible

threats against U.S. citizens in Colombia, both the Revolutionary Armed Forces

of Colombia – People’s Army (FARC) and National Liberation Army (ELN)

terrorist groups continue to condemn any U.S. influence in Colombia.

o Explosions occur throughout Colombia on a regular basis, including in Bogota.

o Small towns and rural areas of Colombia can be extremely dangerous due to the

presence of terrorists and criminal elements, including armed gangs (referred to

as “BACRIM” in Spanish), that are active throughout much of the country.

Violence associated with the BACRIM has spilled over into many of Colombia’s

major cities. These groups are heavily involved in the drug trade, extortion,

kidnapping, and robbery.

o Violence associated with crime is a threat throughout Colombia. During the

period November 2014 to January 2016, there were several homicides of U.S.

citizens in connection with robberies, including armed robbery on streets and in

taxi cabs, public transport, home invasions, and muggings. The victims

represented a mix of tourists, long-term residents and persons with dual U.S.-

Colombian citizenship.

o The incidence of kidnapping in Colombia has diminished significantly from its

peak in 2000. However, kidnapping remains a threat. Terrorist groups and other

criminal organizations continue to kidnap and hold civilians, including foreigners,

for ransom. No one is immune from kidnapping on the basis of occupation,

nationality, or other factors.

For more detailed information on staying safe in Colombia, please see the State

Department’s Country Specific Information for Colombia. For the latest security

information, U.S. citizens traveling abroad should regularly monitor the Bureau of

Consular Affairs’ internet web site, where the current Worldwide Caution, Travel

Warnings, and Travel Alerts can be found. Follow us on Twitter and the Bureau of

Consular Affairs page on Facebook as well.

2. Colombia has also been included in travel alerts issued by the CDC for two mosquitoborne

viruses Zika and chikungunya. In particular, pregnant women should be aware of

the risks associated with Zika.

The Centers for Disease Control and Prevention (CDC) “has issued a travel alert (Level

2-Practice Enhanced Precautions) for Colombia, as well as other Latin American

countries, related to the Zika virus.

o Zika virus is spread to people through mosquito bites. The most common

symptoms of Zika virus disease (Zika) are fever, rash, joint pain, and red eye.

The illness is usually mild with symptoms lasting from several days to a week.

Severe disease requiring hospitalization is uncommon,” according to the CDC.

o Local mosquito transmission of Zika virus infection (Zika) has been reported in

Colombia. Local mosquito transmission means that mosquitoes in the area are

infected with Zika virus and are spreading it to people.

o Because Zika virus is primarily spread by mosquitoes, CDC recommends that

travelers to Colombia protect themselves from mosquito bites. The mosquitoes

that spread Zika usually do not live at elevations above 6,500 feet (2,000 meters)

because of environmental conditions. Travelers whose itineraries are limited to

areas above this elevation are at minimal risk of getting Zika from a mosquito.

The following map shows areas of Colombia above and below 6,500 feet.* For

more information, see Questions and Answers: Zika risk at high elevations.

The CDC specifically warns pregnant women of the risks associated with Zika:

o Zika virus can be spread from a pregnant woman to her fetus, and infection is

linked to a serious birth defect of the brain called microcephaly and other poor

pregnancy outcomes. CDC recommends special precautions for the following

groups:

Women who are pregnant should not travel to any area of Colombia below

6,500 feet. If you must travel to one of these areas, talk to your doctor first

and strictly follow steps to prevent mosquito bites during your trip. If your

itinerary is limited entirely to areas above 6,500 feet, there is minimal risk of

getting Zika from a mosquito. If you have a male partner who lives in or has

traveled to an area with Zika, either use condoms or do not have sex

(vaginal, anal, or oral) during your pregnancy.

Women who are trying to become pregnant. Before you or your male

partner travel, talk to your doctor about your plans to become pregnant and

the risk of Zika virus infection. You and your male partner should strictly

follow steps to prevent mosquito bites.

Men who have traveled to an area with Zika and have a pregnant partner

should use condoms or not have sex (vaginal, anal, or oral) during the

pregnancy.

A “Level 1 – Watch” has been issued for Colombia by the CDC, because of the chikungunya

virus (pronunciation: \chik-en-gun-ye). Chikungunya is transmitted to people by mosquitoes.

o “The most common symptoms of chikungunya virus infection are fever and joint pain.

Other symptoms may include headache, muscle pain, joint swelling, or rash.”

A CDC “Level 1: Watch” for travelers is its lowest level “Travel Health Notice,” which

means to “practice usual precautions.” However, the CDC indicates that “some travelers

may be more likely to get chikungunya, have severe disease or be at higher risk for

other reasons. CDC advises travelers in high-risk groups to discuss their travel plans

with their health care provider. These groups include the following:

o People who have arthritis

o People with serious underlying medical conditions (such as high blood pressure,

heart disease or diabetes)

o People older than 65

o Women who are late in their pregnancies, because of the risk to babies born at

the time when their mother is sick

o Long-term travelers, including missionaries and humanitarian aid workers and

people visiting friends and relatives

o People who might have difficulty avoiding mosquito bites, such as those planning

to spend a lot of time outdoors or staying in rooms without screens or air

conditioning.

3. Since the safety of our clients is our top priority, we provide them with the facts so

they can make informed decisions about their travel plans.

While no one can say with certainty that any destination is 100% safe, we strongly

encourage our clients to use care and common sense – no matter where they travel – to

maximize their safety and security. For example:

o Leave your itinerary, and passport data page, with a friend or family member

back home so you can be contacted in case of an emergency.

o Know and respect the laws in the country you are visiting.

o Follow your instincts and avoid any areas or situations that seem as though they

could become dangerous.

o Remain alert to their surroundings at all times.

o Avoid all demonstrations, as even peaceful ones can quickly become unruly and

a foreigner could become a target of harassment. If caught unexpectedly near a

demonstration, obey instructions from police and leave the area as quickly as

possible.

o Ask tour guides and hotel officials about any planned demonstrations in the

locations they plan to visit.

o Do not display expensive looking jewelry, large amounts of money or other

valuable items. Also, do not leave luggage unattended in public areas and do not

accept packages from strangers.

o Check with your cell phone provider prior to departure to see if your phone is

capable of roaming on GSM or 3G/4G international networks.

o Check your medical insurance coverage to make sure it applies overseas. If it

doesn’t, consider buying travel insurance that covers overseas medical attention

and medical evacuation.

We closely monitor the U.S. Department of State website for travel alerts as well as the

more severe travel warnings for all destinations, including those that are most popular

with our clients.

o The U.S. State Department also offers a helpful Traveler’s Checklist that

provides additional travel tips.

o We highly recommend that U.S. citizens follow the advice of the State

Department and register their international travel plans at

https://step.state.gov/step. By entering information into the Smart Traveler

Enrollment Program (STEP), the Department of State can better assist travelers

in an emergency.

o Up-to-date information on security can also be obtained by calling 888-407-4747

toll-free in the United States and Canada or 202-501-4444 from other countries.

These numbers are available from 8:00 a.m. to 8:00 p.m. Monday through

Friday, Eastern Time (except U.S. federal holidays). Should we become aware of

an issue for a specific destination, we alert clients who may be planning to travel

there so they can determine for themselves if they still wish to travel.

Also, should we become aware of an issue for a specific destination where a client is

currently located; we try to immediately contact the client to check on their well-being

and work to assist them if they require alternate travel arrangements.

 

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