FAM Report By Helene Baillargeon
Norwegian Gateway – Dec 6th to Dec 13th, 2014
We flew Southwest very early in on Friday morning, (in case of snow, I wanted to get there a day prior) we were ready to be picked up at 10:30am from the airport by the Rodeway Inn and Suites in Ft. Lauderdale. I have done groups at that hotel and have put many clients there but it was my first time staying there. The hotel is old and dated but super clean. They gave us a Jacuzzi room on the first floor of one of the outside building. The hotel doesn’t have elevators but they do have a heated pool! The hotel also comes with a Continental Breakfast, again perfect for us before heading out to Miami. It certainly was not the Taj Mahal but it was perfect for what we needed. It has a pub in the hotel where we had a great lunch.
I got to meet Nadine from the group department at the hotel, I have spoken to her quite a few times as I have done groups there and it was so nice to put a face to the name.
The hospitality I receive there was second to none, they are all very pleasant and professional.
On Friday night, we met friends in Ft. Lauderdale, they picked us up at the hotel and we headed for a pub crawl and dinner. We had a great night!
The next day, Dec. 6th, we had bought transfers from Ride SAS and they came to pick us up at our hotel at 11a. Again, very professional, they called me about 15 minutes prior to picking us up to let me know that they were on their way.
They had a van full of passengers heading for the Getaway in Miami. They dropped us off and we checked in and then were held in a huge room waiting to board. The room was very comfortable, there were vending machines, everyone was seated and of course there were also restrooms available. We were the 3rd group to board. I saw people holding 15……. So as you can see, they let a few in at the time to make it easier all around.
We boarded on deck 7, but I saw that there was a restaurant on Deck 6, called Taste. We went there for lunch as I wanted to avoid the buffet, which is usually so crowded and hard to get a table sometimes. Taste was perfect and not busy at all. The service was great and we had a great lunch.
They made the announcement that our cabins were ready around 1:30pm. We headed to our cabin we had a balcony cabin 9824 on Deck 9. We met our Cabin Stewart, a very nice guy. Our balcony cabin was a good size, the bathroom had a large shower and the amenities were liquid hand soap by the sink, in the shower you had your shower get and shampoo. So please remember to bring your own bar of soap, hair conditioner and lotion. The balcony was extremely small barely fitting 2 chairs and a small table. All balconies are now smoke free as of Nov. 1st, so remember to let your clients know if you have smokers. It’s something new with NCL.
We went around the ship to familiarize ourselves with the ship – just remember 6-7-8 Ocean Place, this is where everything is happening inside the ship. They have restaurants and bars where you can eat inside / outside and designated places and 1 bar for smokers. The ship is very nice. We had the muster. Like most ship now, you gathered at your muster station and no need to put on your life vest, they just go through the drill. It is a much better way than the old muster’s cruise line use to have. We headed backup and we saw the ship sail away!
We came back to our cabin and unpacked and showered for dinner. We had a lite dinner at Taste on Deck 6. It was perfect! Kathy held a cocktail party at Spice H2O. It’s the adult only outside place on Deck 16th , they have a huge movie screen and they were showing all different destinations, it was well done and we got to met our fellow travel partners.
Then stop in the shop and bought liquor, they were running a special. Every night, they have different items, that they ran special on….. worth checking.
Then a stop at the Casino where I tried real hard to make our fame and fortune but it didn’t work! L
Before we knew it, it was 1:30am and of course Norm was hungry so we went to O’Sheehan for a bite to eat. Again full table service, the food was good.
Every time you go eat at any restaurants on NCL, they swiped your Seapass. At first I thought it was funny, it’s not like you can come in from anywhere other than being on board, but they do that, I’m sure so that they can see where people eat and also they can address you by your first names at the table. A nice little added personal touch!
Sunday, Dec. 7th – I made reservation for our shows and booked our specialty dinners from our TV in our cabin.
We had breakfast at O’Sheehan, a waited on breakfast cook to order! We decided to eat our breakfast there every day. It was a pub and the service and food was good.
We then headed for the pool but it was a cloudy / cool day. We sat by the adult only pool, the Wave bar and listened to Caribbean music.
We made a show reservation for “Burn the Floor” and after the show had dinner reservation at La Cucina, Italian restaurant, the food and service was very good.
Then listen to Groove International in the Atrium. Also very good! Every night there was entertainment in the Atrium. The entertainment was always good.
Monday, Dec. 8th. We started with a seminar from 9a to 12noon. They talked about their ship, doing groups etc……… I was with a lot of Cruise Brothers agents, so the seminar was very different, as those people are not really agents and the things they brought up made your head spin. I guess it’s one of Kathy’s top account over 3 million a year – 1800 agents so, she had to cater to them.
After leaving the seminar, I went to see Vibes, adult only quiet place. Jacuzzi only with nice beds. There is a bar and you can order lunch too. Kathy paid $70.00 to have access to it and she was kind enough to bring me to see it.
That night we ate in Tropicana for dinner, the food was always good but nothing spectacular. Service was good.
On Monday night they had a Tribute to Bob Marley, great show!
Tuesday, Dec. 9th we were in St-Martin, we went off the ship but only stay at the pier to pick up a few gifts to take back home. You can ferry for $7.00 roundtrip to take you to the shipping district in Philipsburg on the Dutch’s side of the island. We hurried back on board to enjoy the pool and Jacuzzi so we could enjoy the quit. It was wonderful.
On Wednesday, Dec. 10th, We were in St-Thomas, we went and toured more of the ship, where you can walk the plank, rock climbing, zip line and mini golf. There are also water slides for children of all ages! J Lot’s of additional fun to keep everyone entertained and occupied.
That night we had dinner at Le Bistro at 9:15p. Long pants are required and I saw people being turned away that were wearing short. The food was delicious.
Thursday, Dec. 11, Seminar from 9a to 12 noon: again, Cruise Brother’s agents took over the seminar with questions, questions, questions and wouldn’t drop it! We all have to learn but most of those agents are in it as they have retired and are looking for travel benefits. Wow, they have so much to learn, no wonder people that book with them have a bad taste in their mouth for a Travel Agent! I felt badly Kathy.
We had a group dinner at Tropicana, we had nice table mates and it was very enjoyable.
That night, I saw Legally Blonde, great show! I had seen it before and NCL did a great job with it!
Friday, Dec 12th, our last night already. We had a great day by the pool and saw a comedy show that night. The comedians were very funny, they did a great show.
The drill was the same, packing, luggage out by 11p, ready for the debarkation the following day.
On Saturday, we had breakfast one last time at O’ Sheehan and left the ship by 10a. The debarkation went very smoothly and Ride SAS were out there waiting for us. We waiting for 11 other passengers but we had a late flight, so we didn’t care!
Southwest damaged my luggage on the way back and they wanted to give $50.00 for the luggage. I paid $200.00 so I refused and brought it back the next day and they had it fix and it came back to me 2 weeks later. It looks great hopefully it holds up now as the bag was buckled on the side. We’ll see!
All and all, NCL Gateway was very good. The ship is beautiful and gives you a lot of options for restaurants, entertainment…. Etc.. The drinks were expensive $8.20 per drink but again you are a captive audience so they got you!
I will be going on the Gem 1/21/15 with a group, I know the ship won’t compare to the Gateway but I’m looking forward to that cruise as well.
If you have any questions, about the ship don’t hesitate to call me or email.
Sincerely submitted,
Helene Baillargeon Travel consultant