Talking Points: Measles Outside the U.S. (April 19, 2017)

Talking Points – Measles Outside the U.S.

Copyright © 2017 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients when discussing the measles outbreaks, including in Belgium, Germany, Italy, Indonesia, Romania and Guinea. (Updated April 19, 2017)

1. Measles is still very common in many parts of the world, including areas in Europe, Asia, the Pacific and Africa.

2. Travelers can easily protect themselves by making certain their vaccinations are up-to-date.

3. We are here to assist our clients; the safety and well-being of our clients is our top priority.

Below you will find additional information, supporting material, and statistics supporting each talking point.

1. Measles is still very common in many parts of the world, including areas in Europe, Asia, the Pacific and Africa.

The Center for Disease Control and Prevention (CDC) has issued Watch Level 1 advisories for measles in Belgium, Germany and Italy. Prior to these nation’s being added, only Indonesia, Romania and Guinea had existing Watch Level 1 advisories for measles.

o A Watch Level 1 travel health notice from the CDC is the lowest of three advisories it issues, meaning it recommends travelers “practice usual precautions” – in this case, it means being vaccinated for measles prior to traveling.

 Belgium, Germany and Italy have all reported a concerning number of measles cases in their countries.

o “In Belgium, through Mar. 31, Wallonia reported 266 measles cases. The outbreak affects all provinces of Wallonia, with the exception of the province of Luxembourg. All age groups are affected and 53% of cases are over 15 years. Most of the cases were not vaccinated or did not know their vaccination status. Nearly 40% were hospitalized. No deaths have been reported,” according to Outbreak News Today.

o Also according to Outbreak News Today, “Since the beginning of 2017 and as of 4 April 2017, Italy reported 1,333 cases of measles, with 131 cases among healthcare workers. The cases are reported from 19 of the 21 regions in Italy. A majority of the cases (93%) are from Piedmont, Lazio, Lombardy, Tuscany, Abruzzi and Sicily. Most of the cases are above 15 years and 88% of the cases were not vaccinated.”

o “According to the German National Public Health Institute, since the beginning of 2017 and as of 12 March 2017, Germany reported 272 cases. In the same period in 2016, Germany reported 18 cases,” reports Outbreak News Today.

o According to Healio, the measles outbreak in Europe is due to non-vaccinated individuals.

 

“Health officials warned that a recent surge in measles cases in Europe is being driven by below-target vaccination rates and is threatening the continent’s progress toward eradication.”

“In Italy, which reported 238 new cases in January, immunization coverage is just 83%, and WHO said it appeared the outbreak was going to be at least as bad and perhaps even worse in February. (By comparison, Italy reported around 850 measles cases in all of 2016.)”

o The Guardian reports that the Five Star Movement (M5S) in Italy may be contributing to the measles outbreak.

“In 2015, the M5S proposed a law against vaccinations because of “the link between vaccinations and specific illnesses such as leukaemia, poisoning, inflammation, immunodepression, inheritable genetic mutations, cancer, autism and allergies”.”

“The surge in the number of cases follows a drop in the proportion of two-year-olds given vaccinations from 88% in 2013 to 86% in 2014 and 85.3% in 2015 – well below the 95% threshold advised by the World Health Organisation.”

 Several countries, including Australia, Canada and Taiwan, have reported that travelers who recently visited Indonesia have been diagnosed with measles, necessitating the CDC’s Watch Level 1 advisory.

o Some of these travelers were visiting the popular tourist destination of Bali.

 The CDC also reported a measles outbreak in 13 of Guinea’s 33 prefectures. The CDC issued the Watch Level 1 advisory for Guinea on March 10, 2017.

o Outbreak News Today reports that “The number of suspected cases has increased rapidly, reaching 407 this week [March 4, 2017], compared to 234 last week. More than 3.7 million children need to be urgently vaccinated in the country.”

 On November 10, 2016, the CDC announced that a measles outbreak had been confirmed in Romania.

o Outbreak News Today reports that “From September 2016 to March 17, 2017, Romania has reported 3,799 cases.”

 Measles continues to be an ongoing public health issue worldwide, as well. The World Health Organization (WHO) reported that, as of April 11, 2017, there have been:

o 1,259 laboratory confirmed cases of measles in the African region

o 55 laboratory confirmed cases in the Americas region

o 1,079 laboratory confirmed cases in the Eastern Mediterranean region

o 980 laboratory confirmed cases in the European region

o 926 laboratory confirmed cases in the Western Pacific region

o 766 laboratory confirmed cases in the South-East Pacific region

 The majority of measles cases that are brought into the United States come from unvaccinated U.S. residents or visitors.

 Clinicians should keep measles in mind when treating patients with fever and rash, especially if the patient has recently traveled internationally.

2. Travelers can easily protect themselves by making certain their vaccinations are up-to-date.

 According to the Centers for Disease Control and Prevention (CDC): “Measles is a highly contagious respiratory disease caused by a virus. It spreads through the air through coughing and sneezing. Measles starts with a fever, runny nose, cough, red eyes, and sore throat, and is followed by a rash that spreads all over the body.”

 According to the CDC, “Travelers who have not been vaccinated are at risk of getting the disease and spreading it to their friends and family members who may not be up-to-date with vaccinations. Because of this risk, all travelers should be up-to-date on their vaccinations, regardless of where they are going.”

 In the U.S., the vaccines that are available are the measles-mumps-rubella (MMR) and the measles-mumps-rubella-varicella (MMRV) vaccines.

o The CDC states: “MMR has been used safely and effectively since the 1970s. A few people experience mild, temporary adverse reactions, such as joint pain, from the vaccine, but serious side effects are extremely rare. There is no link between MMR and autism.”

 Both children and adults who are traveling should be vaccinated. The CDC offers the following guidelines:

o Routine vaccination for children in the U.S. is between 12-15 months, but younger children traveling outside of the U.S. can receive the vaccine starting at six months old.

o Children 12 months or older, adolescents, and adults who are traveling outside the United States must have received two doses of MMR or other live measles-containing vaccine to be considered immune to measles.

o Also, those who have had the diagnosis of measles documented by a physician, have laboratory evidence of immunity, or were born before 1957 are considered immune.

3. We are here to assist our clients; the safety and well-being of our clients is our top priority.

We would not send our clients to a particular destination if we believed it to be unsafe or were unable to provide precautions to minimize risks. Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there and provide detailed information on the situation so they can make informed decisions for themselves if they still wish to travel.

 The CDC has issued Watch Level 1 health notices urging travelers to practice usual precautions when visiting Belgium, Germany, Italy, Indonesia, Romania and Guinea. Additional measles cases have been reported worldwide.

 Our business is founded on repeat customers. Therefore, we want to be sure everything goes off without a hitch.

 By working with a true travel professional, we assist our clients by consulting on the ideal vacation experience they are looking for and providing alternative destinations should the need arise.

 

ALERT: Egypt- One dead and four injured in attack near south Sinai’s St. Catherine’s monastery (April 18, 2017)

April 18, 2017

An attack on security forces near Egypt’s St. Catherine’s Monastery in south Sinai has killed at least one person and injured four.

According to Reuters:

Security sources said it was carried out by gunmen on a police checkpoint several hundred meters from the church entrance. No group claimed responsibility.

The attack comes just over a week after two bombings on Egyptian churches during Palm Sunday services, claimed by Islamic State, killed 45 people.

St Catherine’s is one of the oldest Christian monasteries in the world and a UNESCO world heritage site. Attacks are common in northern Sinai, where an insurgency by Islamist militants has raged for years, but rare in south Sinai.

Please contact the PR Team if you have any questions or concerns: TravelLeadersGroupPR@TravelLeaders.com.

 

ALERT: California- Three Dead in Fresno Shooting Spree Linked to Motel 6 Slaying (April 18, 2017)

April 18, 2017

A shooting spree today in Fresno, California, ended with four men being shot, leaving three of them dead. Police have indicated it is too soon to determine if the shootings were a terrorist act; police have taken Kori Ali Muhammad into custody.

According to the Fresno Bee:

Three people were shot and killed after a man went on a shooting spree Tuesday in central Fresno, randomly shooting at four white men, killing three, before he was taken into custody, police Chief Jerry Dyer said.

The 39-year-old suspect, identified as Kori Ali Muhammad, is also suspected in the fatal shooting of a security guard outside a Motel 6 in central Fresno Thursday. He is facing four counts of murder and two counts of attempted murder, Dyer said. He said Muhammad had expressed dislike of whites in Facebook posts; all of the victims were white. Dyer called it a “random act of violence.”

Two of the people shot outside Catholic Charities may have been clients of the social service agency, not employees, Dyer said. The third victim was a passenger in a Pacific Gas & Electric truck. A fourth man was shot at but not injured.

Dyer said the gunman walked up to a PG&E truck in the 300 block of North Van Ness Avenue about 10:45 a.m. and shot the passenger repeatedly. The driver of the pickup then sped to Fresno police headquarters on M Street. The second shooting was only a few seconds later and was at Van Ness and Mildreda Street, where the gunman shot at but missed a resident. The gunman then turned onto Fulton Street and fired several rounds at another man, striking and killing him, Dyer said. After reloading at a bus stop, the gunman then shot and killed a man in the parking lot of Catholic Charities in the 100 block of North Fulton Street, he said.

Officers responding to the initial shotspotter reports found Muhammad running south on Fulton. Muhammad dove to the ground and yelled “Ali Akbar” before he was taken into custody, Dyer said. Although police found rounds of .357 bullets and speed loaders for a revolver when Muhammad was taken into custody, no weapon was found, Dyer said.

Dyer said that it’s too soon to determine if the shootings involved terrorism. However, a review of Muhammad’s social media shows he quoted the phrase “Allahu Akbar” in a tweet. The Arabic phrase translates to “God is the greatest.”

The FBI and ATF have both been notified about Tuesday’s shootings, Dyer said. But Dyer noted that in Thursday’s shooting at Motel 6, which was caught on surveillance video, Muhammad did not make any similar statements. “What we know is that this was a random act of violence,” Dyer said. “There is every reason to believe he acted alone.”

Muhammad was identified early in the Motel 6 murder, based on the surveillance cameras, and officers had sought him in Madera and other locations in subsequent days. His Facebook page at one point indicated that he was in Atlanta, which was untrue, Dyer said. His Facebook posts indicated that “he does not like white people, and he has anti-government sentiments,” the chief said.

Witnesses reported the gunman sprayed rounds while reloading and cursing. One man was reportedly shot to death at the scene near Catholic Charities. A second gunshot victim was reported outside of the the Fresno Police Department station at Mariposa Mall and M Street at 10:51 a.m. The victim also was taken to Community Regional Medical Center, where he was pronounced dead, Dyer said.

Police are investigating at four separate crime scenes on Van Ness, Mildreda and Fulton, and those areas will remain closed for at least a few hours, Dyer said. At least one shooting victim remained on the scene, and officers with K-9 are searching for the murder weapon.

Fresno County government offices are on a lockdown alert. People have been urged to shelter in place. Homicide detectives were called to the shooting scenes. At least one agent from the federal Bureau of Alcohol, Tobacco, Firearms and Explosives was at the Fulton Street shooting scene, and agents from Homeland Security were outside Fresno police headquarters.

Please contact the PR Team if you have any questions or concerns: TravelLeadersGroupPR@TravelLeaders.com.

 

ALERT: Malaysia- Malaysia Air Becomes First Airline to Track Fleet Via Satellites (April 18, 2017)

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April 18, 2017

Today it was announced that Malaysia Air will become the first airline to track all of its aircraft via space-based systems. Malaysia Air signed an agreement with Aireon, SITAONAIR and FlightAware.

According to Bloomberg Business News:

Malaysia Air, which lost a wide-body jet with 239 people aboard three years ago in one of history’s most enduring aviation mysteries, has become the first airline to sign an agreement for space-based flight tracking of its aircraft.

The subsidiary of Malaysian Airline System Bhd reached a deal with Aireon LLC, SITAONAIR and FlightAware LLC to enable it to monitor the flight paths of its aircraft anywhere in the world including over the polar regions and the most remote oceans, according to an emailed press release from Aireon.

Malaysia Flight 370 was on a flight from Kuala Lumpur to Beijing on March 8, 2014, when it turned around, flew back across Malaysia and then turned toward the remote reaches of the southern Indian Ocean. While debris from the plane has been found washed ashore on African beaches, the main wreckage was never located despite years of searching. Whether the Aireon tracking system would have made a difference in Flight 370 isn’t clear. The plane’s location transmitter went dead, possibly because it was intentionally shut off, and the aircraft would not have been visible to the satellite network.

Aireon issued the following news release today:

SITAONAIR, Aireon and FlightAware today announce that Malaysia Airlines will be the first SITAONAIR airline customer to benefit from a revolutionary flight tracking partnership. Under the agreement, all Malaysia Airlines aircraft will have access to minute-by-minute, 100% global, flight tracking data, delivered by SITAONAIR’s AIRCOM® FlightTracker.

This solution will enhance the existing SITAONAIR AIRCOM® FlightTracker by adding Aireon’s space-based Automatic Dependent Surveillance-Broadcast (ADS-B) data to the existing data from FlightAware’s multiple global sources, complementing active Air Navigation Service Provider (ANSP) Future Air Navigation System (FANS) activity data. By incorporating this data, Malaysia Airlines’ aircraft operations center will receive real-time position updates of its airborne fleet globally. Aireon’s space-based ADS-B data will also resolve any existing data feed coverage gaps that remain, particularly over oceanic and remote airspace, where there is currently no surveillance. No new avionics or modifications are needed for aircraft to take advantage of this service.

“Real-time global aircraft tracking has long been a goal of the aviation community,” said Captain Izham Ismail, Chief Operating Officer, Malaysia Airlines. “We are proud to be the first airline to adopt this solution using space-based ADS-B data as part of SITAONAIR’s AIRCOM® FlightTracker.”

Paul Gibson, Portfolio Director, AIRCOM®, at SITAONAIR, said: “With the addition of the AireonSM data, via FlightAware, to SITAONAIR’s AIRCOM® FlightTracker, combined with our active monitoring and automated alerting capabilities, Malaysia Airlines will be at the cutting-edge of real-time flight-tracking technology. With access to up-to-the-minute reporting, Malaysia Airlines will know the location, heading, speed and altitude of all aircraft in its fleet, at all times, and be alerted to any exceptions.”

In November 2016, Aireon, FlightAware and SITAONAIR announced a new partnership to deliver Aireon data via FlightAware to SITAONAIR customers. FlightAware provides a combination of global air traffic control data, aircraft datalink information and terrestrial ADS-B data through a secure streaming data feed. Once the Aireon system is operational, expected in 2018, airlines already using SITAONAIR’s AIRCOM® FlightTracker will automatically begin seeing the new Aireon data appear in their systems, without the need for costly modifications.

“In addition to not requiring any new avionics or modifications to their aircraft, Malaysia Airlines will seamlessly gain real-time flight tracking ability of its fleet, even in areas where regional Air Navigation Service Providers do not have full surveillance,” said FlightAware Chief Executive Officer, Daniel Baker. “The result will be that Malaysia Airlines will have greater visibility of its aircraft’s exact location.”

Aireon Chief Executive Officer Don Thoma added: “Malaysia Airlines has taken a lead role in the industry since the tragic events of 2014. Real-time, global flight tracking, anywhere on the planet will further its safety goals, by allowing Malaysia Airlines to track its aircraft anytime, anywhere.”

Aireon’s space-based ADS-B system will offer a global solution that works for all ADS-B Out equipped aircraft everywhere. ADS-B Out mandates have been passed by ANSPs and industry governing bodies around the world, resulting in operators automatically knowing that their aircraft are properly equipped.

The Aireon service will be operational in 2018, shortly after the completion of the Iridium NEXT satellite constellation. On January 14, 2017, the first ten Iridium NEXT satellites carrying the Aireon ADS-B hosted payload were successfully launched from Vandenberg Air Force Base in California on a SpaceX Falcon 9 rocket. In total, the constellation will consist of 66 operational low-earth-orbit satellites providing global coverage. The service will also provide Air Navigation Service Providers with global aircraft surveillance capability, and is expected to help reduce fuel costs, increase safety and enable more efficient flight paths.

Please contact the PR Team if you have any questions or concerns: TravelLeadersGroupPR@TravelLeaders.com.

 

ALERT: New York- Southwest Pilot Arrested at Albany Airport for Loaded Gun in Carry-On (April 18, 2017)

April 18, 2017

A Southwest flight from Albany to Chicago Midway was delayed yesterday after one of the pilots was arrested for having a loaded gun in his carry-on bag. The flight was delayed for four hours as the airline scrambled to fly in a replacement pilot and rebook some passengers on other flights.

According to the Albany Times Union:

A co-pilot for a Southwest Airlines flight was arrested on a weapons charge after security at Albany International Airport found a loaded handgun in his carry-on bag, according to the Transportation Security Administration.

New Orleans resident Erick Gibson, 55, on Monday was charged with misdemeanor criminal possession of a weapon after a TSA officer operating the X-ray machine at the Albany airport’s security checkpoint spotted the .380-caliber handgun in the pilot’s bag, according to Sheriff Craig Apple.

TSA said the gun was loaded with six bullets. Gibson’s bag wasn’t screened before his flight from New Orleans to Albany the previous night, according to a Dallas News report. Gibson has worked with Southwest for nine years, Apple said.

It’s the second time in less than a month that a passenger was caught with a handgun in carry-on luggage. On March 27, a man was arrested after he was caught with a handgun in his bag.

Albany County Sheriff’s deputies who were called to the checkpoint took the weapon. Gibson was released on $200 bail, Apple said.

According to Dallas Police:

TSA officers detected the firearm among the Southwest co-pilot’s carry-on items as he entered the airport checkpoint, the agency said in a news release.

The TSA officer immediately contacted the Albany County Sheriff’s Deputy who was assigned to the checkpoint, who responded, confiscated the firearm and arrested the pilot on a weapons charge. The flight, bound for Chicago-Midway Airport, was delayed for approximately four hours.

While firearms, firearm parts and ammunition are not permitted in carry-on bags, they can be transported in checked bags if they are unloaded, properly packed and declared to the airline.

People who bring firearms to the checkpoint are subject to possible criminal charges from law enforcement and civil penalties from TSA of up to $12,000.

Please contact the PR Team if you have any questions or concerns: TravelLeadersGroupPR@TravelLeaders.com.

ALERT: Georgia- Westin Atlanta Restaurant Closed after Death of 5 Year Old (April 17, 2017)

April 17, 2017

On Friday, a 5-year old boy was accidentally killed at the revolving Sun Dial restaurant atop the Westin Peachtree Plaza Hotel in Atlanta. The boy had wandered from his family and became stuck between a rotating portion of the floor and a wall. While the floor automatically shut off, Atlanta’s WSB-TV has indicated that the “restaurant will be closed until further notice.”

According to Time magazine:

A 5-year-old boy died Friday after being crushed to death by a revolving restaurant in Atlanta. The incident occurred at the Sun Dial, a 73-story restaurant at the top of Westin Peachtree Plaza Hotel that rotates full circle, offering 360-degree views of the city, police said, USA Today reports.

The child and his family were visiting from Charlotte and had gone to the restaurant for lunch, Atlanta Police Department spokesman Warren Pickard said, according to USA Today. The boy wandered 4 to 5 feet away from his parents’ table when he became entrapped between a rotating portion of the floor and a wall, a space of about 4 to 5 inches, Pickard said.

“We simply think he lost sight of his parents and panicked and found himself in that situation,” Pickard said, according to USA Today. “A small child doesn’t know what to do in those moments, and it crushed his little small body.”

Staff and dining guests immediately tried to give the child first aid, Pickard said. “They were moving furniture, they were pulling chairs chairs that were bolted to the floor they were pulling them up to try to get the child out,” he explained.

The hotel manager for the Westin Peachtree Plaza, George Reed, said in a statement that the hotel will continue working with authorities and assist in them in investigation, according to USA Today.

“Words cannot express the depths of our sorrow. Our thoughts remain with the family,” he said.

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Alert: Carnival Ship Has Mechanical Issue (April 14, 2017)

April 14, 2017

Carnival Cruise Line’s Carnival Fantasy encountered a mechanical issue, forcing it to miss the one planned port of call on its 4-night cruise.

Cruise Critic writes:

“Propulsion problems on Carnival Fantasy are forcing the ship to skip its single scheduled port of call and remain at sea for three days.

The four-night cruise was supposed to visit Cozumel on Saturday, but because of the propulsion issues, which are affecting the ship’s cruising speed, Carnival Cruise Line determined Fantasy would not be able to reach the port and return to Mobile in time.

‘Given that this ship is based in Mobile (so pretty far north), combined with the speed limitation, there were no viable alternatives to make an alternate port and then get back to Mobile within a four-day cruise,’ Carnival spokeswoman Jennifer de la Cruz told Cruise Critic. ‘We looked at a variety of options, but there was not a feasible alternative, unfortunately.’

Because foreign-flagged cruise ships that depart U.S. ports are not permitted by the U.S. government to sail cruises to nowhere the cruise line had to ask for special permission from the government. Permission was received late, and the ship departed port at 9:30 p.m.

Carnival gave all passengers the option to cancel and receive a full refund. Those who decided to stay onboard for the cruise to nowhere received a 50 percent refund of their cruise fare, a $50 onboard credit and a future cruise certificate worth 50 percent of the cruise fare paid.

Onboard technicians continue to work on the problem; the line does not yet know if subsequent cruises will be affected.”

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Talking Points: Involuntary Bumping on Airlines (April 17, 2017)

Talking Points – Involuntary Bumping on Airlines

Copyright © 2017 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients when discussing involuntary bumping of airline passengers. (Updated April 17, 2017)

1. While it is common practice for airlines to oversell flights, bumping of passengers is infrequent and primarily voluntary. Involuntary bumping of airline passengers is quite rare, and airlines are working to minimize their potential even further.

2. The United States Department of Transportation (DOT) has specific rules in place for involuntarily bumping airline passengers, including compensating them fairly.

3. We are here to assist our clients; the safety and well-being of our clients is our top priority.

Below you will find additional information, supporting material, and statistics supporting each talking point.

1. While it is common practice for airlines to oversell flights, bumping of passengers is infrequent and primarily voluntary. Involuntary bumping of airline passengers is quite rare, and airlines are working to minimize their potential even further.

On April 9, 2017, David Dao, a passenger on United flight 3411 headed from Chicago O’Hare to Louisville, Kentucky, was involuntarily bumped from the flight and was forcibly removed from the plane.

o A passenger on the flight told the Louisville Courier-Journal that “passengers were then told a computer would select four random passengers. A couple was selected and left, but when the man who was removed was selected, he contested, saying he was a doctor who needed to see patients Monday morning.”

o Oscar Munoz, CEO of United Airlines, told ABC News’ “Good Morning America” on April 12, “‘This will never happen again. We are not going to put a law enforcement official onto a plane to take them off …to remove a booked, paid, seated passenger. We can’t do that.’ The airline later announced that it would compensate everyone on board the flight for the full price of their ticket.”

o United has since announced that the airline will offer each passenger on that flight compensate in the form of the full price of their purchased ticket.

According to the U.S. Bureau of Transportation Statistics, “carriers posted a bumping rate of 0.62 per 10,000 passengers in 2016, an improvement over the 0.73 rate posted in 2015 and the lowest annual rate based on historical data dating back to 1995.

o Bloomberg reports that “Last year, the 12 largest U.S. airlines bumped slightly more than 40,600 of 659.7 million passengers.”

The Associated Press reports that last year, “United forced 3,765 people off oversold flights and another 62,895 United passengers volunteered to give up their seats, probably in exchange for travel vouchers. That’s out of more than 86 million people who boarded a United flight in 2016, according to government figures. United ranks in the middle of U.S. carriers when it comes to bumping passengers.”

 In the wake of the April 9 incident, several airlines have updated their rules and policies with regard to bumping airline passengers:

 

o Delta: “Delta Air Lines is moving to make it easier to find customers willing to give up their seats. In an internal memo obtained [April 14] by The Associated Press, Delta said gate agents can offer up to $2,000, up from a previous maximum of $800, and supervisors can offer up to $9,950, up from $1,350.”

o United: CBS News reports that “Under the change outlined in an internal United Airlines April 14 email, a crew member is required to make must-ride bookings at least 60 minutes prior to departure. Previously, crews could be booked until the time of departure. United spokeswoman Maggie Schmerin said in an email [April 16] that the change is an initial step in a review of policies and is meant to ensure that situations like Dao’s never happen again.”

o American: According to the Los Angeles Times, “American Airlines updated its rules to say that no passenger who has boarded the plane will be removed to give the seat to someone else.” However, the airline would not describe its limits on compensation levels for paying passengers.

2. The United States Department of Transportation (DOT) has specific rules in place for involuntarily bumping airline passengers, including compensating them fairly.

According to the DOT, each airline is required to “give all passengers who are bumped involuntarily a written statement describing their rights and explaining how the carrier decides who gets on an oversold flight and who doesn’t. Those travelers who don’t get to fly are frequently entitled to denied boarding compensation in the form of a check or cash. The amount depends on the price of their ticket and the length of the delay.”

o If you are bumped involuntarily and the airline arranges substitute transportation that is scheduled to get you to your final destination (including later connections) within one hour of your original scheduled arrival time, there is no compensation.

o If the airline arranges substitute transportation that is scheduled to arrive at your destination between one and two hours after your original arrival time (between one and four hours on international flights), the airline must pay you an amount equal to 200% of your one-way fare to your final destination that day, with a $675 maximum.

o If the substitute transportation is scheduled to get you to your destination more than two hours later (four hours internationally), or if the airline does not make any substitute travel arrangements for you, the compensation doubles (400% of your one-way fare, $1350 maximum).

o If your ticket does not show a fare (for example, a frequent-flyer award ticket or a ticket issued by a consolidator), your denied boarding compensation is based on the lowest cash, check or credit card payment charged for a ticket in the same class of service (e.g., coach, first class) on that flight.

 In addition, the DOT rules state that “you always get to keep your original ticket and use it on another flight. If you choose to make your own arrangements, you can request an ‘involuntary refund’ for the ticket for the flight you were bumped from. The denied boarding compensation is essentially a payment for your inconvenience.”

 There are exceptions to the DOT rules and those include:

o To be eligible for compensation, you must have a confirmed reservation.

o Each airline has a check-in deadline, which is the amount of time before scheduled departure that you must present yourself to the airline at the airport. If you miss the check-in deadline, you may have lost your reservation and your right to compensation if the flight is oversold.

 

o As noted above, no compensation is due if the airline arranges substitute transportation which is scheduled to arrive at your destination within one hour of your originally scheduled arrival time.

o The rules do not apply to charter flights, or to scheduled flights operated with planes that hold fewer than 30 passengers. They don’t apply to international flights inbound to the United States, although some airlines on these routes may follow them voluntarily.

Also, if you are flying between two foreign cities — from Paris to Rome, for example — these rules will not apply. The European Commission has a rule on bumpings that occur in an EC country; ask the airline for details, or go to http://ec.europa.eu/transport/passengers/air/air_en.htm.

o Airlines set their own “boarding priorities” — the order in which they will bump different categories of passengers in an oversale situation.

When a flight is oversold and there are not enough volunteers, some airlines bump passengers with the lowest fares first.

Others bump the last passengers to check in.

Once you have purchased your ticket, the most effective way to reduce the risk of being bumped is to get to the airport early.

For passengers in the same fare class the last passengers to check in are usually the first to be bumped, even if they have met the check-in deadline. Allow extra time; assume that the roads are backed up, the parking lot is full, and there is a long line at the check-in counter.

o Airlines may offer free tickets or dollar-amount vouchers for future flights in place of a check for denied boarding compensation. However, if you are bumped involuntarily you have the right to insist on a check if that is your preference.

3. We are here to assist our clients; the safety and well-being of our clients is our top priority.

We are advocates for our clients; and they know that by working with a true travel professional, we are there for them before, during, and after their trip should they need us – which gives them peace of mind.

 As travel professionals, we advise our clients on check-in procedures, airport security policies and boarding information, to help manage expectations and ensure they get through the airport as quickly and efficiently as possible.

 Our business is founded on repeat customers. Therefore, we want to be sure everything goes off without a hitch.

 

ALERT: Las Vegas- Fire Breaks Out on Bellagio Hotel’s Roof (April 14, 2017)

April 14, 2017

No injuries were reported after a fire broke out on the roof of the Bellagio Hotel on the Las Vegas Strip late Thursday night.

According to KTNV-13 in Las Vegas:

Clark County Fire Department first responded to the fire at 10:50 p.m. local time after receiving the first call at 10:46 p.m. The fire was located on the roof of a building on the north side of the lake.

Officials say battling the blaze was difficult to access given its location, but that they had nonetheless managed to knock down the fire.

A total of 77 personnel responded to the scene.

The cause of the fire has not yet been released.

Las Vegas Boulevard was briefly closed as a result of the fire.

If you have any questions or concerns, please let me or the PR team know.

Best,

Hillary

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Alert: Israel- British Tourist Killed in Jerusalem (April 14, 2017)

April 14, 2017

A British woman was killed today in Jerusalem, while on a tram in Tsahal Square, which was packed with people celebrating Good Friday and Passover.

Two other people were injured in the knife attack. The suspect has been arrested.

The Washington Post reports:

A woman was fatally stabbed on Friday by an apparent Palestinian attacker just steps from Jerusalem’s Old City, where thousands of Jews and Christians gathered for religious holidays at one of the busiest times of the year, Israeli police said.

Thousands of people filled parts of the ancient city: Jews to celebrate Passover, which ends Sunday, and Christian pilgrims for Good Friday. The attack took place inside a carriage of the city’s light rail train not far from the entrance to the Old City’s Christian Quarter.

The woman was treated for stab wounds and later died in hospital, police said. She was not immediately identified, but local news outlets reported that she was a tourist from Britain.

Israel’s Shabak security agency named the suspected attacker as 57-year-old Jamal Tamimi from East Jerusalem, a mostly Arab area. They said he had mental health issues and had attempted suicide earlier this year while hospitalized. Tamimi was arrested at the scene, the report said.

According to the UK’s Independent:

Israeli police spokeswoman Luba Samri said the man attacked the woman, who is believed to be in her early 20s, as she travelled on the light rail near Jerusalem’s Old City.

She was rushed to Jerusalem’s Hadassah Medical Center but died soon after arrival. Local media reports suggested she had been stabbed multiple times and that two others were slightly injured in the attack including a pregnant woman.

The area was packed with people at the time of the attack as Christians gather to celebrate Good Friday and Jewish people gather to observe Passover.

The city has been on high alert during Holy Week after an increase in knife attacks by Palestinians.

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