Talking Points – Turkey Terror Attacks

Copyright © 2017 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients who have questions about travel to Turkey. (Updated September 29, 2017)

1. Over the past 18 months, Turkey has been rocked by high-profile terror attacks, including a nightclub shooting in Istanbul on New Year’s Day and the assassination of the Russian ambassador to Turkey, as well as a failed coup attempt on July 15, 2016.

2. The U.S. State Department updated its Travel Warning for Turkey on September 28, 2017, due to increased threats from terrorist groups throughout Turkey and because “heightened anti-American rhetoric has the potential to inspire independent actors to carry out acts of violence against U.S. citizens.”

3. Safety is our top priority for our clients. We provide the facts so our clients can make informed decisions about their travel plans.

Below you will find additional information, supporting material and statistics to help further illustrate each talking point.

1. Over the past 18 months, Turkey has been rocked by high-profile terror attacks, including a nightclub shooting in Istanbul on New Year’s Day and the assassination of the Russian ambassador to Turkey, as well as a failed coup attempt on July 15, 2016.On January 1, 2017, 39 people were killed, and 70 injured, at the Reina nightclub in Istanbul.

o ISIS took credit and CNN noted that “ISIS has typically refrained from claiming responsibility for attacks in Turkey to create “an environment of suspicion in Turkish politics…”

o Due to the attack, a three-month extension of Turkey’s “state of emergency” went into effect on January 19, 2017.

 On December 19, 2016, Russia’s ambassador to Turkey was assassinated by a lone gunman. The assassin, an off-duty police officer, referenced Syria during the killing.

 On the night of July 15, 2016, a faction of Turkey’s armed forces attempted to overthrow the government and seize power.

o According to the BBC, “At least 246 people were killed and more than 2,000 injured in clashes during the abortive coup.” In addition, “Turkey says 8,651 members, or 1.5%, of the nation’s armed forces took part in the failed coup on July 15.”

 In the aftermath of the failed coup:

o The Turkish government instituted a “state of emergency” where, according to CNN, it can “impose curfews and declare certain public and private areas off limits, and it can ban or restrict meetings, gatherings and rallies.”

 The state of emergency is still in effect. The State Department notes that due to this state of emergency, “security forces have expanded powers, including the authority to detain any person at any time. The Turkish government has, at times, restricted internet access, restricted political gatherings, and blocked media content. Turkish authorities have detained U.S. citizens without granting access to lawyers or family members.”

 

o Deutsche Welle reported on January 19, 2017: “More than 350 people have been killed and scores more wounded in terror attacks during this period, including the 39 victims of a deadly shooting in Istanbul on New Year’s Eve, claimed by the so-called ‘Islamic State’ (IS).” In addition:

 “…Nearly 90,000 civil servants have been sacked via legislative decrees, and more than 1,500 associations, 15 universities and several trade unions have been shut down. Some 1,656 people have been arrested, 10,000 face investigation and many detainees are in custody pending official charges, according to the Ankara-based Human Rights Association. At least 177 media outlets have been shut down, nearly 10,000 journalists and media members have lost their jobs and 144 journalists have been imprisoned during the state of emergency, the group said in its January report.”

2. The U.S. State Department updated its Travel Warning for Turkey on September 28, 2017, due to increased threats from terrorist groups throughout Turkey and because “heightened anti-American rhetoric has the potential to inspire independent actors to carry out acts of violence against U.S. citizens.”

 On September 28, 2017, the U.S. State Department updated its existing Travel Warning for Turkey to warn U.S citizens to “carefully consider the need to travel to Turkey at this time, and avoid travel to southeast Turkey.” The Travel Warning further states:

o “Additional attacks in Turkey could occur without warning at major sporting and/or cultural spectator events, tourist sites, restaurants, nightclubs, commercial centers, places of worship, and transportation hubs, including aviation services, metros, buses, bridges, bus terminals, and sea transport. Terrorist organizations in Turkey have explicitly targeted U.S. and other foreign tourists and expatriates for kidnapping and assassination.

o “Delays or denial of consular access to U.S. citizens detained or arrested by security forces have become more common, and U.S. Mission Turkey does not have consular access to arrested U.S. citizens who also possess Turkish citizenship. U.S. citizen employees of some non-governmental organizations in Turkey have also recently experienced increased scrutiny and denials of their residence permit applications.”

 In its latest Turkey Travel Warning the State Department has continued security restrictions on personal and official travel by U.S. government personnel and their family members.

o “U.S. government personnel and their family members residing in or visiting Istanbul are restricted from congregating or traveling in large groups and are not permitted to visit these Istanbul locations without prior approval from the Consulate:

 “Large, crowded areas such as shopping malls and houses of worship frequented by expatriates, entertainment complexes, nightclubs, public sporting/cultural performance venues, and crowded pedestrian thoroughfares.”

 “Tourist destinations throughout Istanbul, to include historical sites, monuments, large bazaar markets, and museums.”

 “U.S. government personnel living in or visiting Turkey continue to require approval from the U.S. Embassy to visit the southeastern provinces of Hatay, Kilis, Gaziantep, Sanliurfa, Sirnak, Diyarbakir, Van, Siirt, Mus, Mardin, Batman, Bingol, Tunceli, Hakkari, Bitlis, and Elazig. Travel within

 

Adana by U.S. government personnel may also be subject to restriction. Furthermore, the U.S. Embassy may prohibit movements by personnel, including those at U.S. Consulates, to these areas on short notice for security reasons.”

o “U.S. citizens should also be aware that the Government of Turkey has closed its border with Syria. The Government of Turkey prohibits border crossings from Syria into Turkey, even if the traveler entered Syria from Turkey.”

o For your safety:

 “Avoid travel to southeastern Turkey, in particular large, urban centers near the Turkey-Syrian border.”

 “Stay away from large crowds, including at popular tourist destinations.”

 “Exercise heightened vigilance and caution when visiting public access areas, especially those heavily frequented by tourists.”

 “Stay away from political gatherings and rallies.”

 “Follow the instructions of local authorities in an emergency.”

 “Stay at hotels with identifiable security measures in place.”

 “Monitor local media.”

 The United Kingdom’s Foreign & Commonwealth Office (FCO) says that “The situation has calmed following an attempted coup on 15 to 16 July 2016. But the security environment remains potentially volatile and a state of emergency is in place.”

o “British nationals made over 1.7 million visits to Turkey in 2016. Most visits were trouble free. Be alert to your surroundings and remain vigilant in crowded places popular with foreign nationals, including during festival periods.”

o “In some busy areas, especially Istanbul, the Turkish authorities are stopping members of the public to conduct ID checks. There’s also a larger than usual number of police checkpoints on main roads across Turkey. You should co-operate with officials conducting checks, and keep your passport and a printed copy of your e-visa or your residence permit with you at all times.”

o “Terrorists are very likely to try to carry out attacks in Turkey. Terrorist groups, including Kurdish groups, Daesh (formerly referred to as ISIL) and far left organisations, continue to plan and carry out attacks. Further attacks could be indiscriminate.”

o “The Foreign and Commonwealth Office (FCO) advise against all travel to within 10 km of the border with Syria and to the city of Diyarbakir.”

o “The FCO advise against all but essential travel to:

 the remaining areas of Sirnak, Mardin, Sanliurfa, Gaziantep, Diyarbakir, Kilis and Hatay provinces Siirt, Tunceli and Hakkari”

 The Government of Canada advises does not have a nationwide advisory in effect for Turkey. However, it states that individuals “should exercise a high degree of caution due to crime, the threat of terrorist attacks and ongoing demonstrations throughout the country.”

o “Global Affairs Canada advises against all travel to within 10 km of the border with Syria, due to a deteriorating security situation.”

o “Global Affairs Canada advises against non-essential travel to the south-eastern provinces of Hakkari, Siirt, Sirnak, Mardin, Sanliurfa, Gaziantep, Kilis, Tunceli,

 

Batman, Mus, Diyarbakir, Elazig, Bingol, Bitlis, Van, and Hatay, due to an unpredictable security situation.

3. Safety is our top priority for our clients. We provide the facts so our clients can make informed decisions about their travel plans.

 We highly recommend that U.S. citizens follow the advice of the State Department and register their international travel plans at https://step.state.gov/step. By entering information into the Smart Traveler Enrollment Program (STEP), the Department of State can better assist travelers in an emergency.

 While no one can say with certainty that any destination is 100% safe, we strongly encourage our clients to use care and common sense – no matter where they travel – to maximize their safety and security. For example:

o Leave your itinerary, and passport data page, with a friend or family member back home so you can be contacted in case of an emergency.

o Know and respect the laws in the country you are visiting.

o Follow your instincts and avoid any areas or situations that seem as though they could become dangerous.

o Remain alert to their surroundings at all times.

o Avoid all demonstrations, as even peaceful ones can quickly become unruly and a foreigner could become a target of harassment. If caught unexpectedly near a demonstration, obey instructions from police and leave the area as quickly as possible.

o Ask tour guides and hotel officials about any planned demonstrations in the locations they plan to visit.

o Do not display expensive looking jewelry, large amounts of money or other valuable items. Also, do not leave luggage unattended in public areas and do not accept packages from strangers.

o Check with your cell phone provider prior to departure to see if your phone is capable of roaming on GSM or 3G/4G international networks.

o Check your medical insurance coverage to make sure it applies overseas. If it doesn’t, consider buying travel insurance that covers overseas medical attention and medical evacuation.

 The U.S. State Department also offers a helpful Traveler’s Checklist that provides additional travel tips.

 Up-to-date information on security can also be obtained by calling 888-407-4747 toll-free in the United States and Canada or 202-501-4444 from other countries. These numbers are available from 8:00 a.m. to 8:00 p.m. Monday through Friday, Eastern Time (except U.S. federal holidays).

 We closely monitor the U.S. Department of State website for travel alerts as well as the more severe travel warnings for all destinations, including those that are most popular with our clients.

 Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there so they can determine for themselves if they still wish to travel.

 

 Also, should we become aware of an issue for a specific destination where a client is currently located; we try to immediately contact the client to check on their well-being and work to assist them if they require alternate travel arrangements.

 

Talking Points – Hurricane Damage in the Caribbean

Copyright © 2017 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients who have questions about traveling to the Caribbean post-Hurricane Irma. (Updated September 28, 2017)

1. Although the recent hurricanes have deeply affected many Caribbean islands, many others are “open for business” and welcoming tourists.

2. We are here to assist our clients; their safety and well-being is our top priority.

3. We provide the facts so our clients can make an informed decision about their travel plans.

Below you will find additional information, supporting material, and statistics supporting each talking point.

1. Although the recent hurricanes have deeply affected many Caribbean islands, many others are “open for business” and welcoming tourists.

 The 2017 Atlantic hurricane season has been especially active, with three major hurricanes (Harvey, Irma and Maria) occurring over a short period of time.

 Hurricanes Irma and Maria caused dozens of deaths and devastated many Caribbean islands’ infrastructure.

 The Caribbean Travel Update, operated by the Caribbean Hotel & Tourism Organization, list “Affected Islands” and those “Open for Business.” The site says “Open for Business” islands have not been affected at all or are mostly up and running once again after storms Irma, Jose and Maria. The lists are being revised on a regular basis.

o Affected Islands

 Anguilla

 Barbuda

 British Virgin Islands

 Dominica

 Puerto Rico

 St. Barts

 Sint Maarten/St. Martin

 U.S. Virgin Islands

o Open for Business: The majority of Caribbean islands were not in the hurricanes’ path or sustained minimal damage. They are:

 Antigua

 Aruba

 Barbados

 Belize

 

 Bermuda

 Bonaire

 Cayman Islands

 Cuba

 Curacao

 Dominican Republic

 Guadeloupe

 Guyana

 Grenada

 Haiti

 Jamaica

 Martinique

 Montserrat

 Nevis

 Saba

 St. Eustatius

 St. Kitts

 St. Lucia

 St. Vincent

 Suriname

 The Bahamas

 Trinidad & Tobago

 Turks & Caicos

 Many cruise lines have changed itineraries to temporarily avoid islands in hurricane recovery. As the situation is ongoing, it is recommended that travel agents carefully check each cruise line’s website to ensure they are giving accurate information to their clients.

 CLIA provided a statement about the cruise industry during the hurricanes:

“During Hurricane Irma, Cruise Lines International Association (CLIA) Cruise Line Members were in constant contact with officials regarding port closures and itinerary changes in the Caribbean.

Policies and practices regarding customer care involving hurricanes and availability of impacted destinations are set by individual cruise lines.

The safety of passengers and crew is the industry’s top priority, which is why cruise ships have the flexibility to alter their itineraries to avoid areas of higher risk. Where possible, cruise lines strive to provide alternate ports of call; change the sequence of the ports; or extend calls in ports to compensate for the loss of another port of call.

 Specific questions regarding itinerary changes due to Hurricane Irma are best addressed by individual cruise lines. Following are links to the most up-to-date information on the impact of Hurricane Irma for several cruise lines.”

 Royal Caribbean

 Norwegian Cruise Line

 Disney Cruise Line

 Carnival

 MSC Cruises

 

 It is recommended that travel professionals closely follow the CTO Storm Watch Center for the latest travel and tourism updates for the Caribbean.

 Anguilla: CNN reported that: “On Anguilla, a 90-square kilometer island that is among several British overseas territories in the Caribbean, 90% of all government buildings were severely affected and 80-90% of the island’s schools have been damaged, the UNOCHA [United Nations Coordination of Humanitarian Assistance] said. Electricity and phone lines have been disrupted, hospitals have limited capabilities and there is no running water.”

 Barbuda: The island of Barbuda, one of the two islands that make up the country of Antigua and Barbuda suffered catastrophic damage.

o The United Nation’s News Centre reported on September 21 that the Prime Minister of Antigua and Barbuda, Gaston Alphonso Browne, said: “the island of Barbuda is decimated; its entire population left homeless; and its buildings reduced to empty shells…For the first time in over 300 years, there is now no permanent resident on Barbuda. The footprints of an entire civilization have been emasculated by the brutality and magnitude of Irma,’ he said.”

 The British Virgin Islands were devastated by the storms.

o The Independent noted the severe damage: “The unofficial estimate puts the loss at 90 per cent of homes, businesses and boats.”

o Visitors to the British Virgin Islands cannot fly directly there, and must connect through other Caribbean airports. Many of these airports, such as St. Martin, are currently non-operational.

 Dominica missed most of the damage from Hurricane Irma, but was not so fortunate with Hurricane Maria. According to Prime Minister Roosevelt Skerrit, “…the storm tore apart homes, ravaged businesses, and wiped out infrastructure and agriculture; the ‘nature isle’ demolished by nature itself.”(BBC News)

 Puerto Rico did not take a direct hit from Hurricane Irma, but its effects were still felt. Hurricane Maria added further to the destruction:

o In a message to travelers, the Caribbean Hotel and Tourism Association said:

 “The resumption of normal flight operations is being delayed for safety reasons due to radar functionality limitations impacting the number of arrivals and departures. The airport is operational again but on a limited schedule from 7:00 AM to 5:00 PM EDT until further notice. There are approximately twelve commercial flights scheduled daily. International flights have not yet been authorized.”

 “We strongly encourage travelers without confirmed flights to avoid going to the airport. Reservations are not being managed at SJU and passengers must reconfirm these reservations directly with their airline before going to the airport for check-in. Also note that airplane seat capacity is extremely limited as airlines continue to work on additional recovery flights.”

o Puerto Rico’s infrastructure continues to frustrate recovery efforts, as the country’s electric grid was destroyed by the hurricanes, leaving the island without power.

 

 St. Martin/Sint Maarten (the island is split into French and Dutch territories) evacuated numerous Americans from the island after the devastation of Hurricane Irma.

o The Dutch Red Cross has estimated a 90% damage rate for buildings in Sint Maarten.

o Princess Juliana International Airport has been nearly destroyed, and is not operational at this time.

 In a statement on their website, the airport said: “Due to Hurricane Irma, all commercial flights in and out of Princess Juliana International Airport are currently suspended. Until further notice, the airport is serving as a dedicated hub for emergency and evacuation flights only.”

 St. Barthelemy, in addition to sustaining its own severe damage in Hurricane Irma, is hampered further by the fact that the main point of entry for air travelers is from Princess Juliana International Airport in St. Martin/Siint Maarten, which has its own severe hurricane damage and is not accepting flights.

 “Bruno Magras, the president of the local government, said the largest impact was on private homes and public infrastructure, like the fire station and government offices. Hotel capacity also has been hit. ‘Obviously that will have an economic impact,’ he said. ‘Tourism is everything to us. It’s the only economic activity we have. We import everything and export nothing.’”

 The United States Virgin Islands (St. Thomas, St. John, and St. Croix) are not able to welcome travelers currently, and there is no timeline for the renewal of tourism services.

 The United States Virgin Islands Department of Tourism has requested on their website that “Due to the impact of Hurricanes Irma and Maria, we are requesting the postponement of all scheduled visits to St. Thomas and St. John.”

2. We are here to assist our clients; their safety and well-being is our top priority.

 We are advocates for our clients; and they know that by working with a true travel professional, we are there for them before, during and after their trip should they need us – which gives them peace of mind.

 We strongly encourage all of our clients, whether they are traveling domestically or internationally, to purchase travel insurance, particularly right at the same time as travel has been booked. Travel insurance offers an additional layer of protection for travelers and can potentially help save a traveler hundreds or thousands of dollars if a medical or travel emergency occurs.

 Travel agents are trained to monitor situations, such tropical storms and hurricanes, which may impact their clients’ travel plans. As such, they also are in a position to work on alternative travel plans and have those in place the moment the need arises.

 If changes in travel plans are necessary due to weather, many times, travel agents are able to rebook clients for no additional charge or are able to obtain travel vouchers and/or refunds that clients may not know are due or available to them.

o Some U.S. airlines are now offering travel waivers due to the storms, including:

 

 Alaska Airlines

 American Airlines

 Delta Air Lines

 United Airlines

 With limited airline seats available, travel agents have the resources needed to quickly rebook clients and reserve the next available seat.

o Travelers who book on their own either have to “roll the dice” by calling an 800-number or standing in a lengthy customer service line to try get rebooked. Using a travel agent can essentially move you to the “front of the line.”

3. We provide the facts so our clients can make an informed decision about their travel plans.

 We closely monitor the latest news and weather updates, as well as the U.S. Department of State website, for travel alerts and travel warnings for all destinations, including those that are most popular with our clients.

 Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there so they can determine for themselves if they still wish to travel.

 Also, should we become aware of an issue for a specific destination where a client is currently located, we try to immediately contact the client to check on their well-being and work to assist them if they require alternate travel arrangements.

 

Talking Points – Hurricane Damage in the Caribbean

Copyright © 2017 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients who have questions about traveling to the Caribbean post-Hurricane Irma. (September 13, 2017)

1. Hurricane Irma’s destruction has deeply affected many Caribbean islands. Many are, at the time of this writing, not suitable for travel.

2. We are here to assist our clients; their safety and well-being is our top priority.

3. We provide the facts so our clients can make an informed decision about their travel plans.

Below you will find additional information, supporting material, and statistics supporting each talking point.

1. Hurricane Irma’s destruction has deeply affected many Caribbean islands. Many are, at the time of this writing, not suitable for travel.

 Wikipedia gives a history of the storm: “Irma developed on August 30, 2017 near the Cape Verde Islands, from a tropical wave that had moved off the west African coast three days prior. Under favorable conditions, Irma rapidly intensified shortly after formation, becoming a Category 2 hurricane on the Saffir–Simpson scale within a mere 24 hours. On September 4, Irma resumed intensifying, becoming a Category 5 hurricane by early the next day. On September 6, Irma reached its peak intensity with 185 mph (295 km/h) winds and a minimum pressure of 914 mbar (914 hPa; 27.0 inHg), making it the strongest tropical cyclone worldwide so far in 2017. Another eyewall replacement cycle caused Irma to weaken back to a Category 4 hurricane, but the storm attained Category 5 status for a second time while making landfall in Cuba. After dropping to Category 3 intensity due to land interaction, the storm re-intensified to Category 4 as it crossed warm waters between Cuba and the Florida Keys before making landfall on Cudjoe Key with maximum sustained winds of 130 mph (215 km/h). Irma dropped back to Category 3 by the time it made a second Florida landfall on Marco Island. Irma weakened to a Category 2 hurricane later that day, the first time it weakened below major hurricane status in over a week, and eventually dissipated over the southeastern United States.”

 Hurricane Irma caused dozens of deaths and devastated many Caribbean islands’ infrastructure.

o Caribbean countries most affected by Irma were:

 Antigua and Barbuda

 the British Overseas Territories of Anguilla, British Virgin Islands, and Turks and Caicos

 The Bahamas

 Cuba

 the island of Hispaniola (the home of the Dominican Republic and Haiti)

 Puerto Rico

 St. Martin/Sint Maarten

 the French Overseas Territory of Saint Barthelemy

 the United States Virgin Islands

 

 The island of Barbuda, one of the two islands that make up the country of Antigua and Barbuda suffered catastrophic damage.

o NPR interviewed Asot Michael, the Minister of Tourism for Antigua and Barbuda:

 “Antigua, which is the larger of the two, which is also the seat of government and where most of the commercial activity is located, has been given the all clear and is open for business. In fact, the airport is fully operational. And direct international flights have resumed from Europe and North American region.”

 “Hotels in Antigua suffered very little damage, mainly to trees and landscape. In fact, 98 percent of the country’s hotels and tourist facilities are located in Antigua, not Barbuda, and are now fully operational and receiving guests. The full cruise ship berths on Antigua are all fully operational and capable of accommodating up to the quantum-class-size ships.”

 “Barbuda, which was very, very badly damaged by Hurricane Irma – it does remain a huge, momentous challenge. We have established a timeline to clear the island of the rubble within three weeks and to commence the rebuilding efforts immediately. But the rebuilding efforts will include the construction of new berthing facilities for the cruise ships, the reconstruction of entire port facility in Barbuda, all of the infrastructure, the energy needs, water, telecommunications and electricity.”

o Barbuda’s population has been almost completely evacuated: “Barbuda, the first island to feel the force of Hurricane Irma was devastated by its high winds, with Gaston Browne, prime minister of Antigua and Barbuda, saying 90% of buildings had been destroyed and 50% of the population of about 1,000 people left homeless. The island is now a near-deserted disaster zone. Almost all of its 1,500 residents left for the sister island of Antigua, a 90-minute boat ride away, ahead of the arrival of Hurricane Jose.” (The Guardian)

 Numerous British Overseas Territories were affected by Hurricane Irma. The British Overseas Territories in the Caribbean consist of Anguilla, the British Virgin Islands, and Turks and Caicos. The islands are home to 75,000 people.

o Anguilla’s water supply, as well as the electrical infrastructure continue to be a challenge.

 Roads and airport runways have been cleared, according to the Caribbean Journal.

o The British Virgin Islands were devastated by the storm.

 The Independent noted the severe damage: “The unofficial estimate puts the loss at 90 per cent of homes, businesses and boats. With the threat of another hurricane looming, it took several days for aid to arrive. Now the fear is that the islands will be forgotten.”

 Visitors to the British Virgin Islands cannot fly directly there, and must connect through other Caribbean airports. Many of these airports, such as St. Martin, are currently non-operational.

o Turks and Caicos’ main airport, Provodenciales International Airport, has reopened for scheduled flights.

 The Turks & Caicos Tourist Board, in a news release on September 10, said that many hotel properties were closed for assessment and “looking to reopen by the beginning to middle of October.” The Tourist Board encourages travelers and travel professionals to contact properties individually to gage the feasibility of travel.

 

 Although the U.S. State Department had issued a Travel Warning for The Bahamas during Hurricane Irma Travel + Leisure notes that the country is ready for travelers again: “The group of islands collectively known as the Bahamas has rebounded quickly from the hurricane in the wake of the damage, with most major hotels planning to be up and running by the end of the week. The Lynden Pindling International Airport in Nassau opened Monday, and the first cruise ships are slated to arrive to port Wednesday, according to a press release from the Bahamian tourist board.”

o “Travelers should feel safe traveling back to the island, as flights are landing and Atlantis, Paradise Island, Sandals Royal Bahamian, Warwick Paradise Island, Baha Mar Resort and Casino, and Melia Nassau Beach Resort are all expected to be operational by Wednesday.”

 Cuba’s northern coast was where Hurricane Irma made landfall. The city of Havana is located in the north.

o 10 Cubans died as a result of Irma, and much of the country’s infrastructure was damaged.

 Flooding and power loss have been the main issues post-Irma, according to CNN: “Havana residents woke up Monday to a city still without power and some neighborhoods still under water.”

 “Even though Havana was far from where Irma first hit, the city suffered severe flooding and widespread wind damage.

o On September 13, 2017, the U.S. State Department issued a Travel Warning for Cuba, due to Irma’s damage.

 “The Department of State advises U.S. citizens to avoid travel to Cuba while Hurricane Irma recovery efforts are underway. Large parts of the country, including many areas of the capital Havana, are without power and running water. Transportation is difficult and many roads remain impassable due to downed trees and power lines. While Cuban authorities are working to clear the debris, it will be several days before roads are fully open in Havana. Outside the capital, north central Cuba suffered severe damage and should be avoided until further notice.”

 The Dominican Republic and Haiti, which share the island of Hispaniola, had strong winds and rains from Hurricane Irma.

o On September 12, The Guardian wrote, “The Dominican Republic, Haiti, Antigua and Anguilla experienced minimal damage, with some hotels expected to welcome guests from as early as Thursday.”

o Punta Cana International Airport is operational, and accepting flights from all over the world.

 Puerto Rico did not take a direct hit from Hurricane Irma, but its effects were still felt. Reported NBC News: “Ricardo Ramos, chief executive of the island’s electric utility, said about two-thirds of the island’s electric customers — more than 1 million — were without power late Wednesday. More than 56,000 people were without potable water.

o A news release from the Caribbean Hotel and Tourism Association said:

 “While the assessment of impact across the island continues, the Puerto Rico Tourism Company’s preliminary report shows that major tourism infrastructure and attractions are operational and the island can continue to welcome new visitors. While power outages are present throughout the Island, many hotels, as well as essential services on the island such as hospitals, are operational due to generators and the majority of hotels throughout mainland Puerto Rico are ready to welcome new guests.

 

Attractions such as parks and beaches are currently being assessed to ensure a committed focus on quick clean up in the coming days.”

 “Flights to and from Luis Muñoz Marin International Airport have resumed. Puerto Rico’s port is operational and should be receiving cruises by September 9.”

 “‘Travelers planning to visit Puerto Rico can be confident in that their travel plans should not be affected, and that our industry is ready to continue providing the quality experience that distinguishes us,’ said Jose Izquierdo, Executive Director of the Puerto Rico Tourism Company.”

 St. Martin/Sint Maarten (the island is split into French and Dutch territories) has evacuated numerous Americans from the island after the devastation of Hurricane Irma.

o On September 9, 2017, The Hill wrote that “More than 500 Americans stranded on the island of St. Martin have been rescued by U.S. military aircraft.

C-130 aircraft from the Puerto Rico, Kentucky and New York Air National Guard began evacuating Americans Friday evening, and one Defense official put the number of Americans rescued at more than 800 by Saturday afternoon.”

o The Dutch Red Cross has estimated a 90% damage rate for buildings in Sint Maarten.

o Princess Juliana International Airport has been nearly destroyed, and is not operational at this time. The airport is popular for the low landings that planes make there.

 Because of the destruction, “The damage at Princess Juliana Airport made it difficult for aid to arrive. Still Dutch officials said they have planes that will be able to land at the airport, carrying food and water to supply the island’s 40,000 residents for at least five days,” the Washington Post reports.

 Princess Juliana’s website does not list any arrivals or departures, and gives no further information estimating functionality.

 St. Barthelemy, in addition to sustaining its own severe damage in Hurricane Irma, is hampered further by the fact that the main point of entry for air travelers is from Princess Juliana International Airport in St. Martin/Siint Maarten, which has its own severe hurricane damage and is not accepting flights.

o The New York Times notes that the island is almost entirely dependent upon tourism: “On St. Barthélemy, there is an ambitious plan, shared by nearly everyone on the island: restore the hotels, shops and restaurants fast enough to catch at least part of the winter high season. There is the will, the scale — the island covers only eight square miles — and undoubtedly the money; the island has been called the ‘St. Moritz of the Caribbean.’”

 “Bruno Magras, the president of the local government, said the largest impact was on private homes and public infrastructure, like the fire station and government offices. Hotel capacity also has been hit. ‘Obviously that will have an economic impact,’ he said. ‘Tourism is everything to us. It’s the only economic activity we have. We import everything and export nothing.’”

 The United States Virgin Islands (St. Thomas, St. John, and St. Croix) are not able to welcome travelers currently, and there is no timeline for the renewal of tourism services.

o The United States Virgin Islands Department of Tourism has requested on their website that “Due to the impact of Hurricane Irma, we are requesting the postponement of all scheduled visits to St. Thomas and St. John.”

 

 The Department of Tourism has been working with cruise line partners to evacuate residents and visitors to San Juan, Puerto Rico.

o NPR notes: “St. Croix, an island spared the worst of Irma’s effects, has become the temporary staging area for delivering relief supplies to the rest of the U.S. and British Virgin Islands. The other two major islands in the U.S. territory, St. John and St. Thomas, are still ‘not safe,’ resident Elizabeth Smith wrote in an email Sunday.

 “‘No power, no running water, no cell service. The only hospital on St. John faced catastrophic failure during the storm,’ she said, later clarifying over the phone that she was referring to the hospital on St. Thomas. ‘Patients with life threatening injuries were evacuated to hospitals in Puerto Rico and St. Croix.’”

o An article in the New York Times reported lootings and food shortages on St. John and St. Thomas.

 Ports in Florida have been reopened with limited service. Travel Agent Central provided a list of ports and their capacities as of Tuesday, September 12:

o “PortMiami and the Port Tunnel are open today, although the port remains closed to marine traffic at this time.

o “Port Canaveral reports that port officials are making preliminary assessments and that no major damage has been noted at this point. The port remains closed until further notice.”

o “Port Tampa Bay is reopening to fuel tankers only. Although the port only received minor damage and flooding from the storm, strong winds continue to pose a safety issue.”

o “Port Everglades reports that the Coast Guard is completing channel surveys so that ships can begin entering the port later this morning. Three cruise ships are waiting to come in.”

o Despite the limited use of Florida ports, many cruise lines have canceled sailings or modified itineraries for their Caribbean cruises. It is recommended that all travelers and travel professionals carefully confirm the details of their cruise.

2. We are here to assist our clients; their safety and well-being is our top priority.

 We are advocates for our clients; and they know that by working with a true travel professional, we are there for them before, during and after their trip should they need us – which gives them peace of mind.

 We strongly encourage all of our clients, whether they are traveling domestically or internationally, to purchase travel insurance, particularly right at the same time as travel has been booked. Travel insurance offers an additional layer of protection for travelers and can potentially help save a traveler hundreds or thousands of dollars if a medical or travel emergency occurs.

 Travel agents are trained to monitor situations, such tropical storms and hurricanes, which may impact their clients’ travel plans. As such, they also are in a position to work on alternative travel plans and have those in place the moment the need arises.

 If changes in travel plans are necessary due to weather, many times, travel agents are able to rebook clients for no additional charge or are able to obtain travel vouchers and/or refunds that clients may not know are due or available to them.

 

o Some U.S. airlines are now offering travel waivers due to Irma, including:

 Alaska Airlines

 American Airlines

 Delta Air Lines

 United Airlines

 With limited airline seats available, travel agents have the resources needed to quickly rebook clients and reserve the next available seat.

o Travelers who book on their own either have to “roll the dice” by calling an 800-number or standing in a lengthy customer service line to try get rebooked. Using a travel agent can essentially move you to the “front of the line.”

3. We provide the facts so our clients can make an informed decision about their travel plans.

 We closely monitor the latest news and weather updates, as well as the U.S. Department of State website, for travel alerts and travel warnings for all destinations, including those that are most popular with our clients.

 Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there so they can determine for themselves if they still wish to travel.

 Also, should we become aware of an issue for a specific destination where a client is currently located, we try to immediately contact the client to check on their well-being and work to assist them if they require alternate travel arrangements.

 

Talking Points – Hurricane Irma

Copyright © 2017 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients who have questions about Hurricane Irma. (September 7, 2017)

1. The U.S. State Department has issued Travel Warnings for the Dominican Republic, Haiti, the Bahamas, and Cuba due to Hurricane Irma. Other areas of the Caribbean, as well as Florida, have been, or will be, affected by the storm.

2. We are here to assist our clients; their safety and well-being is our top priority.

3. We provide the facts so our clients can make an informed decision about their travel plans.

Below you will find additional information, supporting material, and statistics supporting each talking point.

1. The U.S. State Department has issued Travel Warnings for the Dominican Republic, Haiti, the Bahamas, and Cuba due to Hurricane Irma. Other areas of the Caribbean, as well as Florida, have been, or will be, affected by the storm.

 For Cuba, the Dominican Republic, and Haiti, the State Department warns Americans to “carefully reconsider travel to Cuba due to Hurricane Irma.”

 For The Bahamas, the State Department is advising against all travel to the country, as well as Turks and Caicos.

o “We recommend U.S. citizens depart The Bahamas and Turks and Caicos Islands if possible and work with commercial air carriers to leave prior to the arrival of the hurricane. Airports will close once conditions deteriorate and safe travel will not be possible, expected sometime on September 8. We recommend those citizens who are unable to depart to shelter in place in a secure location.”

 Hurricane Irma is currently classified as a Category 5 hurricane. The National Hurricane Center notes as of 5:00 a.m. on September 7:

o “Irma is a potentially catastrophic category 5 hurricane and will bring life-threatening window, storm surge, and rainfall hazards to the northern coast of Hispaniola [home of Haiti and the Dominican Republic] today, the Turks and Caicos tonight, and the Bahamas tonight through Saturday.”

o “A hurricane watch is in effect for much of Cuba. Irma is likely to bring dangerous wind, storms surge, and rainfall to portions of these areas on Friday and Saturday.

o “The threat of direct hurricane impacts in Florida over the weekend and early next week continues to increase. Hurricane watches will likely be issued for portions of the Florida Keys and the Florida peninsula later this morning.”

 Hurricane Irma has already caused extensive destruction in the Caribbean. Puerto Rico, Barbuda, St. Barth’s and St. Martin were deeply affected.

o According to NBC, “Irma, the most powerful Atlantic hurricane on record, skirted Puerto Rico on Wednesday night as it stayed just out to sea.” The storm caused widespread loss of electricity on the island.

 

o NBC also reported: “The Category 5 storm battered the tiny island of Barbuda and left thousands homeless on the island territories of St. Bart and St. Martin, where local officials said about 95 percent of the island was completely demolished after Wednesday’s thrashing.”

 On the United States mainland, Florida is making emergency preparations. Florida governor Rick Scott has ordered several evacuations:

o “Miami Dade has issued mandatory evacuations for zones A and B.”

o “Broward County has issued voluntary evacuations of mobile homes and low-lying areas beginning today.”

o “Collier County has issued voluntary evacuations of Marco Island beginning today.”

o “Monroe County has issued mandatory evacuations for visitors beginning this morning. Mandatory evacuations for residents will begin this evening.”

o “Individuals with special needs started being evacuated from Miami-Dade County this morning.”

o “Additional evacuations are expected throughout the state. All Floridians should pay close attention to local alerts and follow the directions of local officials.”

 Florida airports are currently operating, however this may change as the storm moves closer.

o Miami International Airport notes on its Twitter account: “We are anticipating a high volume of passengers today and if you’re traveling, [we] recommend you arrive at least two hours before departure time. Expect flight cancellations due to the storm. Please contact you[r] airline regarding flight status before heading to the airport.”

o Officials at Fort Lauderdale-Hollywood International Airport note that they are experiencing numerous flight delays and cancellations.

o Tampa International Airport remains operational and is closely watching the storm.

o Orlando International Airport says that “Flights at Orlando International Airport are currently operating as normal.”

 Disney World and Universal Orlando are open. The Orlando Sentinel reports that both have cancellation policies in place.

o “At Universal Orlando Resort, the parks’ hours are operating as normal as they monitor the weather but visitors can reschedule or seek refunds, according to spokesman Tom Schroder. ‘We have an affirmative, no-questions-asked policy for guests who tell us they want to change plans or seek a refund because of a named storm involving the Orlando area or where they are traveling from,’ Schroder said in an email.”

o “Walt Disney World Resort policy allows people to reschedule or cancel their vacation packages and most room-only reservations without any fees if a hurricane warning is issued by National Hurricane Center for the Orlando area or a visitor’s residence [is] within seven days of the traveler’s scheduled arrival, according to Disney’s website.”

 Cruise lines are cancelling and rerouting their cruises leaving out of Florida and/or going to the Caribbean.

 

o USA Today writes: “With Hurricane Irma bearing down on Florida, cruise lines now have canceled every voyage scheduled to depart from the state on Friday — an unusually broad stoppage. Many of Saturday’s sailings already have been canceled, too.

 “The Friday cancellations include sailings on three Miami-based ships: Carnival’s 2,758-passenger Carnival Victory, Royal Caribbean’s 2,446-passenger Enchantment of the Seas and Norwegian Cruise Line’s 2,004-passenger Norwegian Sky.

 Also canceled are voyages on two Port Canaveral-based ships: Disney Cruise Line’s 2,500-passenger Disney Dream and Royal Caribbean’s 2,350-passenger Majesty of the Seas. Bahamas Paradise Cruise Line’s Palm Beach-based Grand Celebration also is sitting out its Friday departure.”

 The publication has provided a complete list of Florida cruises that have been affected by Hurricane Irma: https://www.usatoday.com/story/travel/cruises/2017/09/06/hurricane-irma-complete-list-cruises-canceled-delayed/636775001/

2. We are here to assist our clients; their safety and well-being is our top priority.

 We are advocates for our clients; and they know that by working with a true travel professional, we are there for them before, during and after their trip should they need us – which gives them peace of mind.

 We strongly encourage all of our clients, whether they are traveling domestically or internationally, to purchase travel insurance, particularly right at the same time as travel has been booked. Travel insurance offers an additional layer of protection for travelers and can potentially help save a traveler hundreds or thousands of dollars if a medical or travel emergency occurs.

 Travel agents are trained to monitor situations, such tropical storms and hurricanes, which may impact their clients’ travel plans. As such, they also are in a position to work on alternative travel plans and have those in place the moment the need arises.

 If changes in travel plans are necessary due to weather, many times, travel agents are able to rebook clients for no additional charge or are able to obtain travel vouchers and/or refunds that clients may not know are due or available to them.

o Some U.S. airlines are now offering travel waivers due to Irma, including:

 Alaska Airlines

 American Airlines

 Delta Air Lines

 United Airlines

 With limited airline seats available, travel agents have the resources needed to quickly rebook clients and reserve the next available seat.

o Travelers who book on their own either have to “roll the dice” by calling an 800-number or standing in a lengthy customer service line to try get rebooked. Using a travel agent can essentially move you to the “front of the line.”

3. We provide the facts so our clients can make an informed decision about their travel plans.

 We closely monitor the latest news and weather updates, as well as the U.S. Department of State website, for travel alerts and travel warnings for all destinations, including those that are most popular with our clients.

 Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there so they can determine for themselves if they still wish to travel.

 Also, should we become aware of an issue for a specific destination where a client is currently located, we try to immediately contact the client to check on their well-being and work to assist them if they require alternate travel arrangements.

 

Talking Points – Europe Travel Alert

Copyright © 2016 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients when discussing travel to Europe. (Updated September 1, 2017)

1. While there continues to be an active Travel Alert for Europe, issued by the U.S. State Department, it does not warn Americans against traveling there, and it’s important to note that a Travel Alert is quite different from a Travel Warning.

2. All travelers, no matter what country they visit, can take precautions to help ensure their safety and well-being.

3. Safety is our top priority for our clients.

Below you will find additional information, supporting material and statistics to help further illustrate each talking point.

1. While there continues to be an active Travel Alert for Europe, issued by the U.S. State Department, it does not warn Americans against traveling there, and it’s important to note that a Travel Alert is quite different from a Travel Warning.

 The U.S. State Department updated its Travel Alert for Europe on August 31, 2017.

o The alert was issued to “alert U.S. citizens to the continued threat of terrorist attacks throughout Europe.”

o “Recent, widely reported incidents in France, Russia, Sweden, the United Kingdom, Spain, and Finland demonstrate that the Islamic State of Iraq and ash-Sham (ISIS or Da’esh), al-Qa’ida, and their affiliates have the ability to plan and execute terrorist attacks in Europe. While local governments continue counterterrorism operations, the Department remains concerned about the potential for future terrorist attacks. U.S. citizens should always be alert to the possibility that terrorist sympathizers or self-radicalized extremists may conduct attacks with little or no warning.”

o “Terrorists persist in employing a variety of tactics, including firearms, explosives, using vehicles as ramming devices, and sharp-edged weapons that are difficult to detect prior to an attack.”

o “Extremists continue to focus on tourist locations, transportation hubs, markets/shopping malls, and local government facilities as viable targets. In addition, hotels, clubs, restaurants, places of worship, parks, high-profile events, educational institutions, airports, and other soft targets remain priority locations for possible attacks. U.S. citizens should exercise additional vigilance in these and similar locations.”

o The Travel Alert expires November 30, 2017.

 Belgium: In addition, in August, Belgian soldiers killed a man in the city center after he came at them with a knife shouting Allahu Akbar (God is great). Authorities treated the incident as a terrorist attack.

o In March, a French national of North African origin was arrested in Antwerp on suspicion of driving at a crowd. The car was driven “at high speed” on the city’s main shopping street, before it was intercepted. There were no reports of any injuries.

 

 France: Several small attacks have taken place in Paris in 2017.

o On April 21, Paris suffered several “lone wolf” style terrorist attacks that closed the Champs-Elysées. ISIS claimed responsibility for the attack that killed one policeman and severely injured two others. The gunman was shot dead shortly after the attack. This attack came right before France’s presidential elections.

o In February, police wounded a man with a machete outside the Louvre in what the government said appeared to have been a terrorist attack.

 Spain: On August 17, 2017, numerous people were killed and injured in vehicle attacks in Barcelona and in the town of Cambrils. The U.S. State Department has no Travel Warning or Alert in effect advising Americans against travel to Spain.

o In the late afternoon of August 17, a vehicle entered Las Ramblas at a high speed, hitting numerous pedestrians. Las Ramblas is an iconic area of Barcelona, popular with tourists and locals. More than a dozen people were killed in the attack and over 50 were injured.

o Early in the morning on August 18, there was also an attack in the seaside resort town of Cambrils, near Barcelona, where one person was killed and six injured.

 United Kingdom: Multiple attacks have taken place in London and Manchester.

o On the evening of June 3, a van deliberately ran into pedestrians on London Bridge. Three men got out and stabbed people at Borough Market before being killed by police

o On May 22, 2017, at Manchester Arena, a suicide bomb was detonated at the conclusion of a concert resulting that killed 22.

o In April, police in the United Kingdom averted several terror plots. According to CNN: “Police in London say they have foiled a second active terror plot in 24 hours, after arresting six people in raids across the British capital and southeast England.”

o On March 22, there was a terrorist attack outside the Houses of Parliament in London. One woman died and a police officer was stabbed in the Houses of Parliament in London. The attacker, who was shot by police officers, mowed down several pedestrians as he drove a car across Westminster Bridge.

 It should be noted that a Travel Alert is quite different from a Travel Warning, and the two are not interchangeable.

o The U.S. State Department’s Travel Alert for all of Europe does not warn against travel to Europe; it advises Americans to be aware of potential risks.

o The Travel Alert for Europe is very much in keeping with the longstanding Worldwide Caution that has continuously been in effect since 9/11.

2. All travelers, no matter what country they visit, can take precautions to help ensure their safety and well-being.

 We recommend that U.S. citizens follow the advice of the State Department and register their travel plans at https://step.state.gov. This will help the State Department contact travelers if there is a family emergency in the U.S., or in the event an emergency transpires in the place where the individual is traveling.

o The U.S. State Department also offers a helpful guide called Traveler’s Checklist which provides additional travel tips.

 

o Up-to-date information on security can also be obtained through the Consular Information Program documents, by downloading the free Smart Traveler iPhone App, following the State Department on Twitter or the Bureau of Consular Affairs page on Facebook. Citizens can also call 888-407-4747 toll-free in the United States and Canada or 202-501-4444 from other countries. These numbers are available from 8:00 a.m. to 8:00 p.m. Monday through Friday, Eastern Time (except U.S. federal holidays).

 We also strongly encourage all of our clients, whether they are traveling domestically or internationally, to purchase travel insurance, particularly right at the same time as travel has been booked. Travel insurance offers an additional layer of protection for travelers and can potentially help save a traveler hundreds or thousands of dollars if a medical or travel emergency occurs.

 The U.S. State Department alert also provides steps American travelers can take:

o “Review security information from local officials, who are responsible for the safety and security of all visitors to their host country.”

o “Monitor media and local information sources and factor updated information into personal travel plans and activities.”

o “Be prepared for additional security screening and unexpected disruptions.”

o “Stay in touch with your family members and ensure they know how to reach you in the event of an emergency.”

o “Have an emergency plan of action ready.”

 While no one can say with certainty that any destination is 100% safe, we strongly encourage our clients to use care and common sense – no matter where they travel – to maximize their safety and security. For example:

o Leave your itinerary, and passport data page, with a friend or family member back home so you can be contacted in case of an emergency.

o Know and respect the laws in the country you are visiting.

o Remain alert to your surroundings at all times. Follow your instincts and avoid any areas or situations that seem as though they could become dangerous.

o Avoid all demonstrations, as even peaceful ones can quickly become unruly and a foreigner could become a target of harassment. If caught unexpectedly near a demonstration, obey instructions from police and leave the area as quickly as possible.

o Ask tour guides and hotel officials about any planned demonstrations in the locations they plan to visit.

o Do not display expensive looking jewelry, large amounts of money or other valuable items, such as electronics. Also, do not leave luggage unattended in public areas and do not accept packages from strangers.

o Check with your cell phone provider prior to departure to see if your phone is capable of roaming on GSM or 3G/4G international networks.

o Check your medical insurance coverage to make sure it applies overseas. If it doesn’t, consider buying travel insurance that covers overseas medical attention and medical evacuation.

3. Safety is our top priority for our clients.

 Our business is founded on repeat customers. Therefore, we want to be sure everything goes off without a hitch.

 We provide the facts so our clients can make informed decisions about their travel plans.

 We closely monitor the U.S. Department of State website for travel alerts for all destinations, including those that are most popular with our clients.

 Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there so they can make determine for themselves if they still wish to travel.

 We also work closely with respected hotels, resorts, cruise lines, tour operators and other suppliers to remain informed of security precautions they’re taking to guard our clients’ safety.

 

Talking Points – Safe Travel to Mexico

Copyright © 2017 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients when discussing travel to Mexico. (Updated August 22, 2017)

1. While the U.S. State Department updated its longstanding Travel Warning for Mexico, it does not warn against Americans traveling there, rather it further clarifies the relative safety of each state within Mexico.

2. Mexico has been included in recent news stories regarding tainted alcohol at resorts. Mexican authorities have seized alcohol from various resorts, and investigations are ongoing. These allegations are not part of the updated Travel Warning.

3. All travelers, no matter what country they visit, can take precautions to help ensure their safety and well-being. Safety is our top priority for our clients.

Below you will find additional information, supporting material and statistics to help further illustrate each talking point.

1. While the U.S. State Department updated its longstanding Travel Warning for Mexico, it does not warn against Americans traveling there, rather it further clarifies the relative safety of each state within Mexico.

 The State Department does not explicitly say, “Do not travel to Mexico.”

 Millions of U.S. citizens safely visit Mexico each year for study, tourism, and business, including more than 150,000 who cross the border every day. The Mexican government dedicates substantial resources to protect visitors to major tourist destinations, and there is no evidence that organized criminal groups have targeted U.S. visitors and residents based on their nationality.

o Major resort areas where Americans like to go, such as Cancun, Cozumel, the Riviera Maya and Cabo San Lucas are quite safe.

 The U.S. Department of State “warns U.S. citizens about the risk of traveling to certain parts of Mexico due to the activities of criminal organizations in those areas. U.S. citizens have been the victims of violent crimes, including homicide, kidnapping, carjacking, and robbery in various Mexican states.”

o “There is no evidence that criminal organizations have targeted U.S. citizens based on their nationality. ”

o “Resort areas and tourist destinations in Mexico generally do not see the level of drug-related violence and crime that are reported in the border region or in areas along major trafficking routes. ”

o “U.S. government personnel are prohibited from patronizing adult clubs and gambling establishments in the states of Coahuila, Durango, Zacatecas, Aguascalientes, San Luis Potosi, Nuevo Leon, Tamaulipas, Jalisco, Colima and Nayarit.”

o “U.S. citizens have been murdered in carjacking and highway robberies, most frequently at night and on isolated roads. Carjackers use a variety of techniques, including roadblocks, bumping/moving vehicles to force them to stop, and running vehicles off the road at high speeds. There are indications that criminals

 

target newer and larger vehicles, but drivers of old sedans and buses coming from the United States are also targeted.”

o “The Mexican government has deployed federal police and military personnel throughout the country as part of its efforts to combat organized criminal groups. U.S. citizens traveling on Mexican roads and highways by car or bus may encounter government checkpoints, staffed by military or law enforcement personnel. In some places, criminal organizations have erected their own unauthorized checkpoints, at times wearing police and military uniforms, and have killed or abducted motorists who have failed to stop at them. You should cooperate at all checkpoints.”

 Major resort areas where Americans like to go, such as Cancun, Cozumel, the Riviera Maya and Cabo San Lucas are quite safe.

o According to the U.S. State Department, there are no travel advisories in place for:

 Cabo San Lucas/Los Cabos (Please note that the State Department does advise Americans to exercise caution in Baja California and Baja California Sur)

 Campeche

 Guadalajara (Please note that the State Department does advise Americans to defer non-essential travel to areas of Jalisco state along its border, and exercise caution in rural areas and on secondary highways.)

 Guanajuato (San Miguel de Allende and Leon)

 Hidalgo

 Mexico City

 Puebla

 Puerto Vallarta (Please note that the State Department does advise Americans to defer non-essential travel to areas of Jalisco state along its border, and exercise caution in rural areas and on secondary highways.)

 Queretaro

 Quintana Roo (Cancun, Cozumel, Playa del Carmen, Riviera Maya and Tulum)

 Tabasco (Villahermosa)

 Tlaxcala

 Yucatan (Merida and Chichen Itza)

 For Baja California Sur, the State Department suggests Americans exercise caution due to the high rate of homicides, which has increased since 2016.

o The Travel Warning notes that “While most of these homicides appeared to be targeted, criminal organization assassinations, turf battles between criminal groups have resulted in violent crime in areas frequented by U.S. citizens. Shooting incidents, in which innocent bystanders have been injured, have occurred during daylight hours.”

 The U.S. State Department advisory for Chiapas (which includes Palenque and San Cristobal de las Casas) states “U.S. government personnel must remain in tourist areas and are not allowed to use public transportation.”

 

 Quintana Roo, the state which contains Cancun, Cozumel, Playa del Carmen, Riviera Maya, and Tulum, has also experienced an increase in homicides. The State Department notes that most of these murders are among organized crime members, but there is still the potential for bystanders to be hurt. Again, there is no advisory with additional warnings for Quintana Roo.

 For Nayarit, which includes the Riviera Nayarit coast, the State Department allows government personnel to travel to Riviera Nayarit, San Blas, Santa María del Oro, Tepic, and Xalisco using major highways. Intercity travel at night is prohibited and all other non-essential travel to the state should be deferred.

 The State Department advises that travelers to Oaxaca City “remain in tourist areas” and U.S. government officials are not allowed to use public transportation there and from traveling on Highway 200 throughout the state, except transit between the airport in Huatulco and hotels.

 Still in effect, travelers are advisories for Acapulco, Ixtapa, Zihuatanego and Mazatlan:

o For travel to Acapulco and Ixtapa/Zihuatanejo:

 “Personal travel to the entire state of Guerrero, including Acapulco, is prohibited for U.S. government personnel. Self-defense groups operate independently of the government in many areas of Guerrero. Armed members of these groups frequently maintain roadblocks and, although not considered hostile to foreigners or tourists, are suspicious of outsiders and should be considered volatile and unpredictable.”

o For travel to Mazatlan:

 “One of Mexico’s most powerful criminal organizations is based in the state of Sinaloa, and violent crime rates remain high in many parts of the state. Defer non-essential travel to the state of Sinaloa, except the cities of Mazatlan, Los Mochis, and the Port of Topolobampo. Travel in Mazatlan should be limited to Zona Dorada and the historic town center, as well as direct routes to and from these locations and the airport. Travel in Los Mochis and Topolobampo is restricted to the city and the port, as well as direct routes to/from these locations and the airport.

o For travel to Monterrey:

 “U.S. government personnel may travel outside the city of Monterrey only during daylight hours on toll roads. Between 1 a.m. and 6 a.m., U.S. government personnel must abide by the Embassy-imposed curfew and remain within the municipal boundaries of San Pedro Garza Garcia or Santa Catarina (south of the Santa Catarina river). Travel to and from Monterrey airport is permitted at any time.”

 Mexico is a huge country. Based on geographic size, it is among the top 15 largest independent nations in the world.

o The distance between the U.S./Mexico border, where much of the violence takes place, and Cancun – which is one of the top land-based international destination for Americans – is over 1,400 miles. That’s roughly the driving distance from Philadelphia to Dallas.

o The flying distance between the border and Cabo San Lucas is the same as between Oklahoma and Indiana.

2. Mexico has been included in recent news stories regarding tainted alcohol at resorts. Mexican authorities have seized alcohol from various resorts, and investigations are ongoing. These allegations are not part of the updated Travel Warning.

 There is a news story that is being widely circulated regarding at least one resort with possibly tainted alcohol.

o The Milwaukee Journal-Sentinel specifically cited the IBEROSTAR Paraíso del Mar in its recent story about two American siblings found unconscious in one of the resort’s pools. One of the individuals died after drinking several alcoholic drinks.

o The story also includes information that “the national health authority in Mexico has seized more than 1.4 million gallons of adulterated alcohol since 2010 — not just from small local establishments, but from hotels and other entertainment areas, according to a 2017 report by the country’s Federal Commission for Protection against Health Risks.”

 “The bootleg liquor could be infused with grain alcohol or dangerous concentrations of methanol, cheaper alternatives to producing ethanol, government reports warn.”

 “And the mixtures are capable of making people extremely sick.”

 In the U.S. State Department’s Country Information page for Mexico, it notes “There have been allegations that consumption of tainted or substandard alcohol has resulted in illness or blacking out. If you choose to drink alcohol, it is important to do so in moderation and to stop and seek medical attention if you begin to feel ill.”

 On August 12, 2017, USA Today reported that “Mexican authorities swept through 31 resorts, restaurants and nightclubs in Cancun and Playa del Carmen in recent days, suspending operations at two for unsanitary alcohol and in the process discovered a sketchy manufacturer that was supplying tourist hot spots.”

o “Regulators seized 10,000 gallons of illicit alcohol from the company, noting its ‘bad manufacturing practices,’ according to government officials. They did not release the company’s name.”

o “Among those suspended: the lobby bar in the Iberostar Paraiso Maya, a resort in the complex where Abbey Conner, a 20-year-old Wisconsin woman, drowned amid suspicious circumstances while on vacation with her family in January.”

 In a statement to its partners on August 14, 2017, IBEROSTAR clarified the alcohol seizures, saying: “In recent days, the Mexican consumer and health authorities, Profeco and Cofepris, have carried out inspections across five IBEROSTAR hotels in Mexico, examining 43 bars and restaurants on site. Their findings concluded that only the lobby bar in the IBEROSTAR Paraiso Maya did not meet regulations and has been temporarily closed. It is important to clarify that the closure of this one bar was the result of sanitary compliance (for instance a trash container lid missing, leak from ice machine, etc.), not related to tainted alcohol allegations.”

o “All other bars and restaurants in IBEROSTAR Paraiso Maya and the remaining nine IBEROSTAR hotels in Mexico remain open and operating normally.”

o “The safety and well-being of our guests and personnel are IBEROSTAR’s top priorities. IBEROSTAR undergoes normal routine inspections performed by Profeco and Cofepris. In addition, external audits are conducted at IBEROSTAR hotels on a monthly basis, which certify our diligent and responsible handling of all sanitary and hygienic measures, following federal legislation, local regulations,

 

and the standards of the FTO – Health & Safety Technical Guide, Codex Alimentarius, and HACCP system.”

3. All travelers, no matter what country they visit, can take precautions to help ensure their safety and well-being. Safety is our top priority for our clients.

 We provide the facts so our clients can make informed decisions about their travel plans.

 If our clients are going to pack one thing, we’d strongly recommend it be common sense. No matter what our clients’ age or destination, they should always use good common sense when it comes to their personal safety, just as they would at home.

 We highly recommend that all travelers purchase travel insurance to protect themselves if they become ill or injured, particularly in a foreign country, and require medical treatment and/or evacuation.

 To maximize one’s personal safety and security while traveling in Mexico or any other international destination:

o Drink alcohol carefully and in moderation.

o Follow your instincts and avoid any areas or situations that seem as though they could become dangerous.

o Stay in the well-known tourist areas of the cities.

o Know and respect the laws in the country you are visiting.

o Visit only legitimate businesses and tourist areas, and avoid areas where prostitution and drug dealing might occur.

o Leave your itinerary with a friend or family member back home.

o Check with your cell phone provider prior to departure to see if your phone is capable of roaming on GSM or 3G/4G international networks.

o Do not display expensive looking jewelry, large amounts of money or other valuable items.

o Make every attempt to travel during daylight hours, and stick to main roads.

 We recommend that U.S. citizens follow the advice of the State Department and register their travel plans at https://step.state.gov. This will help the State Department contact travelers if there is a family emergency in the U.S., or in the event an emergency transpires in the place where the individual is traveling.

 We closely monitor the U.S. Department of State website for travel alerts for all destinations, including those that are most popular with our clients.

 Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there so they can make determine for themselves if they still wish to travel.

 

Talking Points – Spain

Copyright © 2017 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients when discussing travel to Spain and recent terror attacks. (August 18, 2017)

1. On August 17, 2017, numerous people were killed and injured in vehicle attacks in Barcelona and in the town of Cambrils. The U.S. State Department has no Travel Warning or Alert in effect advising Americans against travel to Spain.

2. All travelers, no matter what country they visit, can take precautions to help ensure their safety and well-being.

3. Safety is our top priority for our clients. We provide them with the facts so they can make informed decisions about their travels.

Below you will find additional information, supporting material and statistics to help further illustrate each talking point.

1. On August 17, 2017, numerous people were killed and injured in vehicle attacks in Barcelona and in the town of Cambrils. The U.S. State Department has no Travel Warning or Alert in effect advising Americans against travel to Spain.

 In the late afternoon of August 17, a vehicle entered Las Ramblas at a high speed, hitting numerous pedestrians. Las Ramblas is an iconic area of Barcelona, popular with tourists and locals. More than a dozen people were killed in the attack and over 50 were injured.

o The attack was confirmed by Barcelona police as an act of terrorism and the van’s driver is still at large.

o One American was killed in the Las Ramblas attack. The New York Times noted that, “The victims came from at least 34 countries, the Spanish authorities said, highlighting how the assailants chose to target one of Europe’s busiest tourist centers, at the height of the summer season.”

 Early Friday morning, there was also an attack in the seaside resort town of Cambrils, near Barcelona, where one person was killed and six injured.

o NPR reports: “Around 3 a.m. local time Friday, five men drove a car through a roadblock and plowed down a walkway along the beach in the resort town that is about 75 miles south of Barcelona”.

o “They hit pedestrians and a police officer, and then flipped the vehicle …They got out of the car, they stabbed another pedestrian. Police shot and killed all five of these men, and they were wearing fake explosive vests.”

o “Four of the five suspected terrorists were killed by a single police officer, the Mossos police of Catalonia said Friday. The men had been armed with knives and an axe.”

 It’s important to note that no Travel Alert or Travel Warning has been issued by the U.S. State Department cautioning Americans traveling to Spain. The U.S. Embassy in Madrid issued two security messages stating, in part:

o “Spanish police are treating the incident as terrorism. U.S. citizens in Barcelona are urged to avoid the areas and to follow local media and other information sources for additional guidance.”

 

o “Review your personal security plans, remain aware of your surroundings, especially in crowds or at large events, and monitor local news sources for updates. Be vigilant and take appropriate steps to enhance your personal security.”

o “If you are a U.S citizen in Barcelona and you are safe, please let family and friends know, including by updating your status on social media.”

 Facebook’s safety feature has also been activated so that people in Barcelona can use the social media site to let their loved ones know they are all right.

 The United Kingdom’s Foreign & Commonwealth Office does not warn against travel to Spain, but it does advise the following:

o “Over 12 million British nationals visit Spain every year. Most visits are trouble-free.”

o “Terrorists are likely to try to carry out attacks in Spain. Attacks could be indiscriminate, including in places visited by foreigners. The Spanish authorities take measures to protect visitors, but you should be vigilant and follow the instructions of the local authorities.”

 The Government of Canada indicates, “There is no nationwide advisory in effect for Spain. Exercise normal security precautions.”

 NPR reports: “Kiosks are reopening on the promenade that was the scene of Thursday’s terror attack …Heavily armed police continue to block the area to vehicle traffic … [and] the Barcelona airport this morning was packed with arriving passengers from around the globe, suggesting many vacationers refuse to be deterred by terrorism here.”

 Forbes reports that most cruise ships still plan to use Barcelona as a port of call, saying that “Barcelona calls scheduled for liners from Oceania Cruises, MSC Cruises and Norwegian Cruise Line will take place as normal on Friday and over the weekend.”

 According to Cruise Critic, several cruise lines have issued statements:

o Oceania said in a statement: ‘Oceania Cruises is monitoring the situation in Barcelona and our thoughts and prayers go out to all those affected. The safety and security of our guests and crew is our top priority. We have strict safety protocols in place and cooperate with local authorities regarding security matters at the destinations our ships visit. Port and onshore facilities, infrastructure, and passenger security and services in destinations are strictly scrutinized prior to a ship call. In the event of any safety concerns, we have the flexibility to alter our itineraries as needed to avoid areas of concern.’

o Meanwhile, a spokesperson for MSC said: “In the wake of yesterday’s attack all MSC Cruises shore excursions due to take place in Barcelona today have been cancelled. The safety of our guests and crew is our top priority and we are working closely with the local authorities to ensure this.”

o Disney Cruise Line has not altered plans for its ship, Disney Magic, which is slated to be in Barcelona Saturday.

2. All travelers, no matter what country they visit, can take precautions to help ensure their safety and well-being.

 We recommend that U.S. citizens follow the advice of the State Department and register their travel plans at https://step.state.gov. This will help the State Department contact travelers if there is a family emergency in the U.S., or in the event an emergency transpires in the place where the individual is traveling.

 

o The U.S. State Department also offers a helpful guide called Traveler’s Checklist which provides additional travel tips.

o Up-to-date information on security can also be obtained through the Consular Information Program documents, by downloading the free Smart Traveler iPhone App, following the State Department on Twitter or the Bureau of Consular Affairs page on Facebook. Citizens can also call 888-407-4747 toll-free in the United States and Canada or 202-501-4444 from other countries. These numbers are available from 8:00 a.m. to 8:00 p.m. Monday through Friday, Eastern Time (except U.S. federal holidays).

 We highly recommend our clients purchase travel insurance. Personal medical insurance may not cover individuals while traveling abroad, if medical attention and medical evacuation are needed.

 While no one can say with certainty that any destination is 100% safe, we strongly encourage our clients to use care and common sense – no matter where they travel – to maximize their safety and security. For example:

o Leave your itinerary, and passport data page, with a friend or family member back home so you can be contacted in case of an emergency.

o Know and respect the laws in the country you are visiting.

o Remain alert to your surroundings at all times. Follow your instincts and avoid any areas or situations that seem as though they could become dangerous.

o Avoid all demonstrations, as even peaceful ones can quickly become unruly and a foreigner could become a target of harassment. If caught unexpectedly near a demonstration, obey instructions from police and leave the area as quickly as possible.

o Do not display expensive looking jewelry, large amounts of money or other valuable items. Also, do not leave luggage unattended in public areas and do not accept packages from strangers.

o Check with your cell phone provider prior to departure to see if your phone is capable of roaming on GSM or 3G/4G international networks.

3. Safety is our top priority for our clients. We provide them with the facts so they can make informed decisions about their travels.

 Our business is founded on repeat customers. Therefore, we want to be sure everything goes off without a hitch.

 We provide the facts so our clients can make informed decisions about their travel plans.

 We closely monitor the U.S. Department of State website for travel alerts for all destinations, including those that are most popular with our clients.

 Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there so they can make determine for themselves if they still wish to travel.

 We also work closely with respected airlines, hotels, resorts, cruise lines, tour operators and other suppliers to remain informed of security precautions they’re taking to guard our clients’ safety.

 

Talking Points – Zika Virus

Copyright © 2017 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and customers when discussing Zika, a mosquito borne virus. (Updated August 14, 2017)

1. The Centers for Disease Control and Prevention (CDC) is warning women who are pregnant not to travel to destinations where Zika is spread by mosquitoes, but it does not advise against travel for any others. Instead, it advises all other travelers to “practice enhanced precautions” in preventing mosquito bites.

2. While Zika does not pose a major threat to most people, there are precautions all travelers can take to minimize their risk of being bitten by an infected mosquito. There are also precautions bitten travelers should take after they’ve returned home.

3. We provide the facts so our clients can make an informed decision about their travel plans.

Below you will find additional information, supporting material and statistics to help further illustrate each talking point.

1. The Centers for Disease Control and Prevention (CDC) is warning women who are pregnant not to travel to destinations where Zika is spread by mosquitoes, but it does not advise against travel for any others. Instead, it advises all other travelers to “practice enhanced precautions” in preventing mosquito bites.

 On August 8, 2017, the CDC updated its longstanding Zika Alert Level 2 (Practice Enhanced Precautions) for countries around the globe. No new countries have been found to have Zika.

 Despite still having an alert, Puerto Rico’s Zika epidemic has been declared over.

o According to CNN, “There have only been 10 new cases reported since the end of April, according to the Puerto Rico Department of Health” and the governor’s office announced [June 5] that the Zika virus epidemic is over.

Although the epidemic is officially over, mosquito control and surveillance will continue, as will screening and monitoring of pregnant women.”

 The Cayman Islands have been officially removed from the CDC’s Zika alert.

o TTG reports that “There have been no locally transmitted cases of Zika in 2017 and ‘just one imported case’ in early February 2016.”

 On November 18, 2016, the World Health Organization (WHO) Emergency Committee (EC) on Zika met, and “The Director-General accepted the recommendations of the EC and declared the end of the Public Health Emergency of International Concern (PHEIC). However, Zika virus and associated consequences remains a significant enduring public health challenge.”

 The CDC travel alert (Level 2-Practice Enhanced Precautions) for people traveling to regions and certain countries and U.S. territories where Zika virus transmission by mosquito is ongoing. The alert includes:

o Singapore and Maldives in Asia;

 

o Anguilla, Antigua and Barbuda, Aruba, The Bahamas, Barbados, Bonaire, British Virgin Islands, Cuba, Curaçao, Dominica, Dominican Republic, Grenada, Guadeloupe, Haiti, Jamaica, Martinique, Montserrat, the Commonwealth of Puerto Rico (a US territory), Saba, Saint Barthelemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, Sint Eustatius, Sint Maarten, Trinidad and Tobago, Turks and Caicos Islands, and the US Virgin Islands in the Caribbean;

o Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, and Panama in Central America;

o American Samoa, Fiji, Marshall Islands, Micronesia, New Caledonia, Palau, Papua New Guinea, Samoa, Solomon Islands and Tonga in the Pacific Islands;

o Argentina, Bolivia, Brazil, Columbia, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, and Venezuela in South America;

o Angola, Guinea-Bissau and Cape Verde in Africa;

o Mexico in North America.

 For pregnant women or women trying to become pregnant, the CDC offers the follow recommendations:

o “A pregnant woman can pass Zika virus to her fetus. Infection during pregnancy can cause serious birth defects. CDC recommends special precautions for the following groups:

 Women who are pregnant:

 Should not travel to destinations where Zika has been locally transmitted by mosquitoes (exceptions are parts of the following countries where elevation exceeds 6,500 feet, including Argentina, Bolivia, Brazil, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Papua New Guinea, Peru, Venezuela.

 If you must travel, talk to your doctor first and strictly follow steps to prevent mosquito bites during your trip.

 If you have a partner who lives in or has traveled to an area where Zika transmission is ongoing, either use condoms or do not have sex during your pregnancy.

 Women who are trying to become pregnant:

 Before you or your partner travel, talk to your doctor about your plans to become pregnant and the risk of Zika virus infection.

 See CDC guidance for how long you should wait to get pregnant after travel to the destinations where Zika is locally transmitted by mosquitoes.

 You and your partner should strictly follow steps to prevent mosquito bites.

 People who have traveled to the destinations and have a pregnant partner should use condoms or not have sex during the pregnancy.

 The CDC reports, “Public health officials have reported that mosquitoes in each of the countries identified below are infected with Zika virus and are spreading it to people (Text PLAN to 855-255-5606 to receive Zika updates for your destination)”:

 

o Asia

 Currently includes: Singapore and Maldives

o Africa

 Angola, Cape Verde, Guinea-Bissau

o Mexico

 The CDC advises that “Women who are pregnant should not travel to any area of Mexico below 6,500 feet. See map.

 As of August 7, 2017, there have been 9,232 confirmed locally-transmitted cases of Zika within 26 of Mexico’s 31 states, according to the Secretaria de Salud.

 There are 386 cases of locally-transmitted cases of Zika reported in Quintana Roo, which includes Cancun, Playa del Carmen and the Riviera Maya.

 “Hotels, restaurants, airports, and other areas frequently visited by tourists have in place mosquito eradication practices and closely follow international guidelines to monitor and control their growth as much as possible,” according to Mexico Tourism.

o The Caribbean Currently includes: Anguilla; Antigua and Barbuda; Aruba; The Bahamas; Barbados; Bonaire; British Virgin Islands; Cayman Islands; Cuba; Curaçao; Dominica; Dominican Republic; Grenada; Guadeloupe; Haiti; Jamaica; Martinique; Montserrat; the Commonwealth of Puerto Rico, a US territory; Saba; Saint Barthelemy (St. Barts); Saint Kitts and Nevis; Saint Lucia; Saint Martin; Saint Vincent and the Grenadines; Sint Eustatius; Sint Maarten; Trinidad and Tobago; Turks and Caicos; US Virgin Islands

o Central America Currently includes: Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama

o The Pacific Islands Currently includes: American Samoa, Fiji, Marshall Islands, Micronesia (Kosrae) New Caledonia, Palau, Papua New Guinea, Samoa, Solomon Islands, Tonga

o South America Currently includes: Argentina, Bolivia, Brazil, Colombia, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Venezuela

 “Because Zika virus is primarily spread by mosquitoes, CDC recommends that travelers to (each of the above countries) protect themselves from mosquito bites. The mosquitoes that spread Zika usually do not live at elevations above 6,500 feet (2,000 meters) because of environmental conditions. Travelers whose itineraries are limited to areas above this elevation are at minimal risk of getting Zika from a mosquito.” The CDC continues:

o Sexual transmission of Zika virus is also possible, so you should use condoms or not have sex during your trip.

o Many people infected with Zika virus do not get sick. Among those who do develop symptoms, sickness is usually mild, with symptoms that last for several days to a week. Guillain-Barré syndrome (GBS) is a rare disorder that can cause

 

muscle weakness and paralysis for a few weeks to several months. CDC research suggests that GBS is strongly associated with Zika; however, only a small proportion of people with recent Zika virus infection get GBS. Most people fully recover from GBS, but some have permanent damage. For more information, see Zika and GBS.

2. While Zika does not pose a major threat to most people, there are precautions all travelers can take to minimize their risk of being bitten by an infected mosquito. There are also precautions bitten travelers should take after they’ve returned home.

 According to CDC Director Tom Frieden, apart from pregnant women, the Zika virus is not a major threat to the rest of the population. In testimony before Congress on February 10, 2016, Frieden said:

o Approximately 80% of the people who contract the virus will have no symptoms at all.

o The rest will only have mild symptoms.

o The virus remains in infected people’s blood for about a week.

 While there is no vaccine or medication to prevent Zika, the CDC offers some tips to travelers on avoiding mosquito bites and what to do if you get bitten:

o What can travelers do to prevent Zika? There is no vaccine or medicine for Zika. You can protect yourself by preventing mosquito bites:

 Cover exposed skin by wearing long-sleeved shirts and long pants.

 Use EPA-registered insect repellents containing DEET, picaridin, oil of lemon eucalyptus (OLE, also called para-menthane-diol [PMD]), IR3535, or 2-undecanone (methyl nonyl ketone). Always use as directed.

 Pregnant and breastfeeding women can use all EPA-registered insect repellents, including DEET, according to the product label.

 Most repellents, including DEET, can be used on children older than 2 months. (OLE should not be used on children younger than 3 years.)

 Use permethrin-treated clothing and gear (such as boots, pants, socks, and tents). You can buy pre-treated clothing and gear or treat them yourself.

 Stay in places with air conditioning and window and door screens to keep mosquitoes outside.

 Sleep under a mosquito bed net if air conditioned or screened rooms are not available or if sleeping outdoors.

 Mosquito netting can be used to cover babies younger than 2 months old in carriers, strollers, or cribs to protect them from mosquito bites.

 Because Zika can be spread by sex, if you have sex (vaginal, anal, or oral) while traveling, you should use condoms.

o After travel:

 Many people infected with Zika virus do not feel sick. If a mosquito bites an infected person while the virus is still in that person’s blood, it can spread the virus by biting another person. If you travel to (countries with locally confirmed cases of Zika, you should take steps to prevent mosquito bites for 3 weeks after your trip, even if you don’t feel sick, so

 

that you don’t spread Zika to uninfected mosquitoes that can spread the virus to other people.

 If you have visited an infected area and have a pregnant partner, you should either use condoms or not have sex during the pregnancy.

 If you are thinking about pregnancy, talk with your health care provider and wait to become pregnant (see “Women Trying to Become Pregnant” for how long to wait). You also should use condoms after travel to protect your sex partners from Zika even if you are not pregnant or trying to become pregnant.

 For more information, see Zika and Sexual Transmission.

If you feel sick and think you may have Zika:

 Talk to your doctor if you develop a fever with a rash, joint pain, or red eyes. Tell him or her about your travel.

 Take acetaminophen (paracetamol) to relieve fever and pain. Do not take aspirin, products containing aspirin, or other nonsteroidal anti-inflammatory drugs, such as ibuprofen.

 Get lots of rest and drink plenty of liquids.

If you are pregnant:

 Talk to a doctor or other health care provider after your trip, even if you don’t feel sick. Pregnant travelers returning from an infected area, or who have had possible sexual exposure, should be offered testing for Zika virus infection.

 If you develop a fever with a rash, joint pain, or red eyes, talk to your doctor immediately and tell him or her about your travel or possible sexual exposure.

 If you do not have symptoms, testing should be offered if you see a health care provider, up to 12 weeks after you return from travel or your last possible sexual exposure.

 The CDC has updated its recommendations for avoiding the transmission of Zika sexually here.

 For women who are thinking about pregnancy and have traveled to an area where mosquito-borne Zika is prevalent, the CDC offers guidance here and advises they wait at least 8 weeks before trying to get pregnant.

3. We provide the facts so our clients can make an informed decision about their travel plans.

 We closely monitor the U.S. Department of State and Centers for Disease Control (CDC) for travel alerts as well as the more severe travel warnings for all destinations, including those that are most popular with our clients.

o Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there so they can determine for themselves if they still wish to travel.

o We would not send our clients to a particular destination if we believe it to be unsafe. Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there and provide detailed information on

 

the situation so they can make informed decisions for themselves if they still wish to travel.

o Also, should we become aware of an issue for a specific destination where a client is currently located; we try to immediately contact the client to check on their well-being and work to assist them if they require an alternate travel arrangement.

 We strongly encourage all of our clients, whether they are traveling domestically or internationally, to purchase travel insurance, particularly right at the same time as travel has been booked. Travel insurance offers an additional layer of protection for travelers and can potentially help save a traveler hundreds or thousands of dollars if a medical or travel emergency occurs. Most insurance companies provide special policies that allow travelers to “cancel for any reason.”

 We are advocates for our clients; and they know that by working with a true travel professional, we are there for them before, during, and after their trip should they need us – which gives them peace of mind.

o By working with a trusted travel professional, we can provide providing alternative travel arrangements should the need arise.

o Our business is founded on repeat customers. Therefore, we want to be sure everything goes off without a hitch.

Talking Points – REAL ID Act & Acceptable Identification

Copyright © 2017 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and customers when discussing the REAL ID Act, its future implementation and its impact on travel. (Updated July 31, 2017)

1. The U.S. Department of Homeland Security’s “REAL ID Act” will ultimately require all state-issued drivers’ licenses to include “machine-readable technology” or chips to mitigate the number of air and cruise passengers using counterfeit forms of identification to pass through security.

2. The final phase of the REAL ID Act will be implemented beginning January 2018, and more than 20 states are not yet in full compliance, but have been granted extensions through October 10, 2017.

3. We provide the facts so our clients can make informed decisions about their travel plans.

Below you will find additional information, supporting material, and statistics supporting each talking point.

1. The U.S. Department of Homeland Security’s “REAL ID Act” will ultimately require all state-issued drivers’ licenses to include “machine-readable technology” or chips to mitigate the number of air and cruise passengers using counterfeit forms of identification to pass through security.

 According to the Department of Homeland Security (DHS), “REAL ID is a coordinated effort by the states and the Federal Government to improve the reliability and accuracy of state-issued identification documents, which should inhibit terrorists’ ability to evade detection by using fraudulent identification. REAL ID implements a 9/11 Commission recommendation urging the federal government to “set standards for the issuance of sources of identification, such as driver’s licenses.”

 The REAL ID Act:

o “Establishes minimum standards for the production and issuance of state-issued driver’s licenses and identification cards and authorizes grants to assist states in implementing the requirements.”

o “Prohibits Federal agencies from accepting for official uses driver’s licenses and identity cards from states unless the Department of Homeland Security determines that the state meets the standards. Official uses are defined as accessing Federal facilities, entering nuclear power plants, and boarding federally-regulated commercial aircraft.”

 “REAL ID is not a national identification card. States and territories will continue to issue driver’s licenses and identification cards, and there is no Federal database of driver information. Each jurisdiction will issue its own unique license and maintain its own records.”

 The Transportation Security Administration (TSA), which is part of DHS, requires adult passengers 18 and over to show valid identification at the airport checkpoint in order to

 

travel. (TSA does not require children under 18 to provide identification when traveling with a companion within the United States.) These forms of identification include:

o Driver’s license or other state photo identity cards issued by Department of Motor Vehicles (or equivalent)

o U.S. passport

o U.S. passport card

o DHS trusted traveler cards (Global Entry, NEXUS, SENTRI, FAST)

o U.S. military ID (active duty or retired military and their dependents, and DoD civilians)

o Permanent resident card

o Border crossing card

o DHS-designated enhanced driver’s license

o Airline or airport-issued ID (if issued under a TSA-approved security plan)

o Federally recognized, tribal-issued photo ID

o HSPD-12 PIV card

o Foreign government-issued passport

o Canadian provincial driver’s license or Indian and Northern Affairs Canada card

o Transportation worker identification credential

2. The final phase of the REAL ID Act will be implemented beginning January 2018, and more than 20 states are not yet in full compliance, but have been granted extensions through October 10, 2017.

 On January 8, 2016, the DHS announced the final phase of implementation of the REAL ID Act will take place on January 22, 2018. The official statement included the following information:

o At present, 25 states and the District of Columbia are fully compliant with the REAL ID Act. Federal agencies can accept driver’s licenses and identification cards from these states.

o More than (20) states have been granted extensions; however, these extensions expire October 10, 2017.

 “Extensions are renewable at the discretion of the Secretary [of Homeland Security] provided there is adequate justification for continued noncompliance. Renewal is not automatic and the state should provide DHS with information about their progress in implementing any outstanding standards.”

 In determining whether to grant extensions, DHS will consider among other things:

 Progress made by jurisdiction in implementing the minimum standards of the Act;

 Justification for noncompliance and plans for implementing any unmet requirements; and

 Existence of external factors (e.g., resources, contract cycles, operations issues) that would delay full implementation.

 Many states offer Enhanced Driver’s Licenses (EDL), which are designated as “acceptable” border-crossing documents by DHS. Meaning they are fully compliant with the REAL ID Act.

 

o As of December 15, 2016, TSA expanded its outreach at its airport checkpoints through signage, handouts, and other methods.

o Starting January 22, 2018, passengers with a driver’s license issued by a state that is still not compliant with the REAL ID Act (and has not been granted an extension) will need to show an alternative form of acceptable identification for domestic air travel to board their flight. To check whether your state is compliant or has an extension, click here. Passengers with driver’s licenses issued by a state that is compliant with REAL ID (or a state that has been issued an extension) will still be able to use their driver’s licenses or identification cards.

o Starting October 1, 2020, every air traveler will need a REAL ID-compliant license, or another acceptable form of identification, for domestic air travel.

 For all states that are technically non-compliant, it is important remember:

o Residents of those states are still free to travel with their current identification.

o Residents of a non-compliant state with an EDL or passport do not have to worry about the final phase of the REAL ID Act other than to use their EDL, passport or other accept for identification for all airline travel.

o For travelers interested in obtaining a passport, the current processing time is approximately 6-8 weeks from the time of application.

3. We provide the facts so our clients can make informed decisions about their travel plans.

 We believe in providing the facts as we know them to our clients so they may make informed decisions regarding every aspect of their travel plans.

 Our business is founded on repeat customers. Therefore, we want to be sure everything goes off without a hitch.

 As professional travel agents, we are trained to monitor situations that may impact clients’ travel plans and how they travel. As such, we are also in a position to recommend steps they can take to ease their travels.

o We strongly recommend to our clients that they apply for passports since they’ll not only be able to use them for international travel (including to Canada, the Caribbean and Mexico), but they’ll be accepted universally as a form of identification.

o We also encourage our clients to sign up for the DHS’ Global Entry program, which enables travelers to pass through U.S. Customs/Immigration much more quickly and also allows them to use TSA’s Precheck airport security lines.

Talking Points – Safe Travel to Mexico

Copyright © 2017 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients when discussing travel to Mexico. (Updated July 28, 2017)

1. Mexico resort areas are safe for travelers. There has been no security message issued by the U.S. Embassy in Mexico City, and the longstanding Travel Warning has not changed and does not warn against Americans traveling to Mexico – rather it further clarifies the relative safety of each state within Mexico.

2. All travelers, no matter what country they visit, can take precautions to help ensure their safety.

3. We are here to assist our clients; the safety and well-being of our clients is our top priority.

Below you will find additional information, supporting material and statistics to help further illustrate each talking point.

1. Mexico resort areas are safe for travelers. There has been no security message issued by the U.S. Embassy in Mexico City, and the longstanding Travel Warning has not changed and does not warn against Americans traveling to Mexico – rather it further clarifies the relative safety of each state within Mexico.

 There is a news story that is being widely circulated regarding at least one resort with possibly tainted alcohol.

o The Milwaukee Journal-Sentinel specifically cited the IBEROSTAR Paraíso del Mar in its recent story about two American siblings found unconscious in a pool at IBEROSTAR Paraíso del Mar. One of the individuals died after drinking several alcoholic drinks.

o The story also includes information that “the national health authority in Mexico has seized more than 1.4 million gallons of adulterated alcohol since 2010 — not just from small local establishments, but from hotels and other entertainment areas, according to a 2017 report by the country’s Federal Commission for Protection against Health Risks.”

 “The bootleg liquor could be infused with grain alcohol or dangerous concentrations of methanol, cheaper alternatives to producing ethanol, government reports warn.”

 “And the mixtures are capable of making people extremely sick.”

o A spokeswoman told the Journal Sentinel “the company takes the health and safety of its guests seriously. The statement said the company’s Mexican resorts book about 500,000 guests a year and that the company adheres to strict regulatory standards.”

 “We work with a host of providers not unique to IBEROSTAR who service other hotel chains and renowned brands,” spokeswoman Yazmine Esparza said in an email. “Similarly, we only purchase sealed bottles that satisfy all standards required by the designated regulatory authorities.”

 

 More than 35 million people visited Mexico in 2016 and nearly eight (8) million Americans visited the country from January to October 2016 – the vast majority of those visitor traveled to and from Mexico safely.

 In the State Department’s Country Information page for Mexico, it notes “There have been allegations that consumption of tainted or substandard alcohol has resulted in illness or blacking out. If you choose to drink alcohol, it is important to do so in moderation and to stop and seek medical attention if you begin to feel ill.”

 While the State Department currently has a Travel Warning in place, it has not changed since December 2016 and it does not explicitly say, “Do not travel to Mexico.”

 The State Department aptly notes: “Millions of U.S. citizens safely visit Mexico each year for study, tourism, and business, including more than 150,000 who cross the border every day. The Mexican government dedicates substantial resources to protect visitors to major tourist destinations, and there is no evidence that organized criminal groups have targeted U.S. visitors and residents based on their nationality.”

o It further states: “Resort areas and tourist destinations in Mexico generally do not see the levels of drug-related violence and crime that are reported in the border region or in areas along major trafficking routes.”

o Major resort areas where Americans like to go, such as Cancun, Cozumel, the Riviera Maya and Cabo San Lucas are quite safe.

 Major resort areas where Americans like to go, such as Cancun, Cozumel, the Riviera Maya and Cabo San Lucas are quite safe.

o According to the U.S. State Department, there are no travel advisories in place for:

 Cabo San Lucas/Los Cabos (Please note that the State Department does advise Americans to exercise caution in Baja California and Baja California Sur)

 Campeche

 Chiapas (Palenque and San Cristobal de las Casas)

 Guadalajara (Please note that the State Department does advise Americans to defer non-essential travel to areas of Jalisco state along its border, and exercise caution in rural areas and on secondary highways.)

 Guanajuato (San Miguel de Allende and Leon)

 Hidalgo

 Mexico City

 Puebla

 Puerto Vallarta (Please note that the State Department does advise Americans to defer non-essential travel to areas of Jalisco state along its border, and exercise caution in rural areas and on secondary highways.)

 Queretaro

 Quintana Roo (Cancun, Cozumel, Playa del Carmen, Riviera Maya and Tulum)

 Tabasco (Villahermosa)

 Tlaxcala

 Veracruz

 Yucatan (Merida and Chichen Itza)

2. All travelers, no matter what country they visit, can take precautions to help ensure their safety.

 It is highly recommended that all travelers purchase travel insurance to protect themselves if they become ill or injured, particularly in a foreign country, and require medical treatment and/or evacuation.

 If our clients are going to pack one thing, we’d strongly recommend it be common sense. No matter what our clients’ age or destination, they should always use good common sense when it comes to their personal safety, just as they would at home.

 To maximize one’s personal safety and security while traveling in Mexico or any other international destination:

o Follow your instincts and avoid any areas or situations that seem as though they could become dangerous.

o Stay in the well-known tourist areas of the cities.

o Know and respect the laws in the country you are visiting.

o Visit only legitimate businesses and tourist areas, and avoid areas where prostitution and drug dealing might occur.

o Leave your itinerary with a friend or family member back home.

o Check with your cell phone provider prior to departure to see if your phone is capable of roaming on GSM or 3G/4G international networks.

o Do not display expensive looking jewelry, large amounts of money or other valuable items.

o Make every attempt to travel during daylight hours, and stick to main roads.

 Additional precautions travelers can take, just as they would at home, include:

o Have someone you trust with you.

o If something seems suspicious, remove yourself from that situation.

o Be a good citizen. If you see a fellow traveler needing assistance don’t be afraid to help.

o If traveling with children, be sure to keep an eye on them at all times, especially near water as the resorts do not offer lifeguards.

 The U.S. State Department also advises the following specifically for travel to Mexico: “U.S. citizens are encouraged to lower their personal profiles and to avoid displaying indicators of wealth such as expensive or expensive-looking jewelry, watches, or cameras. U.S. citizens are encouraged to maintain awareness of their surroundings and avoid situations in which they may be isolated or stand out as potential victims.”

 We recommend that U.S. citizens follow the advice of the State Department and register their travel plans at https://step.state.gov. This will help the State Department contact travelers if there is a family emergency in the U.S., or in the event an emergency transpires in the place where the individual is traveling.

3. We are here to assist our clients; the safety and well-being of our clients is our top priority.

 The safety and well-being of our clients is our top priority, and we would not send our clients to a particular destination if we believed it to be unsafe.

 We provide the facts so our clients can make informed decisions about their travel plans.

 

 We closely monitor the U.S. Department of State website for travel alerts for all destinations, including those that are most popular with our clients.

 Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there and provide detailed information on the situation so they can make informed decisions for themselves if they still wish to travel.

 Our business is founded on repeat customers. Therefore, we want to be sure everything goes off without a hitch.

 By working with a true travel professional, we assist our clients by consulting on the ideal vacation experience they are looking for and providing alternative destinations should the need arise.