Talking Point: Tunisia (April 2, 2016)

Talking Points Tunisia

Copyright © 2016 Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients when

discussing travel to Tunisia. (Updated April 2, 2016)

1. Due to multiple terror attacks in Tunisia since March 2015, the U.S. State Department

has issued a Travel Warning specifically advising Americans to avoid travel to certain

parts of the country.

2. Safety is our top priority for our clients.

3. We provide the facts so our clients can make informed decisions about their travel

plans.

Below you will find additional information, supporting material and statistics to help further

illustrate each talking point.

1. Due to multiple terror attacks in Tunisia since March 2015, the U.S. State Department

has issued a Travel Warning specifically advising Americans to avoid travel to certain

parts of the country.

On April 1, 2016, the U.S. Department of State issued a Travel Warning for Tunisia.

While not a blanket Travel Warning to avoid all travel to the country, it specifically warns

U.S. citizens to avoid travel to southeastern Tunisia along the Libyan border as well as

the mountainous areas in the country’s west due to the threat of terrorism.The Travel

Warning advises, “For your safety:

o Avoid travel to southeastern Tunisia along the Libyan border as well as the

mountainous areas in the country’s west.”

o Exercise caution in all parts of Tunisia when frequenting public venues,

especially those heavily frequented by tourists.

o Avoid political gatherings, rallies, large crowds and demonstrations, as even

demonstrations that are meant to be peaceful can be unpredictable.

o Be alert to the possibility of kidnapping.

o Monitor local events and take appropriate steps to bolster personal security.

o Remain alert to local security developments, report suspicious activity to the

local police, and heed directions given by uniformed security officials.

o Carry a copy of your passport and a cell phone or other means of

communication that works in Tunisia.

o Travelers contemplating trips to the interior of the Tunisia should assess local

conditions and routes when making travel plans. In particular, all travel south of

the designated military zone in the south must be coordinated in advance with

Tunisian authorities. The Tunisian National Guard encourages persons traveling

into the desert to register their travel beforehand. For details on how and where

to register, please visit the U.S. Embassy’s desert travel page. No special

authorization is required to travel to the desert as far south as Remada. The

desert south of Remada is designated as a military zone by the Government of

Tunisia. If travelers wish to enter the military zone, for example to travel to

Borma, a special authorization is required. Please visit the U.S. Embassy’s

desert travel page.

Since March 2015, Tunisia has suffered multiple terrorist attacks targeting popular tourist

sites as well as Tunisian government and security forces:

o On March 18, 2015, a terrorist attack targeted tourists at Tunis’ Bardo Museum.

o On June 26, 2015, two beach hotels near Sousse were attacked.

o On November 24, 2015, a suicide bomber struck a bus carrying Tunisian

Presidential Guard personnel on Avenue Mohammed V in central Tunis, killing

12 security personnel. ISIL claimed responsibility for these attacks. The Tunisian

government continues security force operations against Ansar al-Sharia in

Tunisia (AAS-T), ISIL, and al-Qa’ida in the Islamic Maghreb (AQIM).

o On March 7 attack by ISIL-affiliated militants in the southeastern border town of

Ben Guerdane resulted in the deaths of 12 Tunisian security officials and

civilians. Isolated groups of militants continue to operate in the mountains of

Western Tunisia, including Jebel Chaambi, Sammama, and Selloum.

Tunisia is currently under a “State of Emergency.”

o Government security forces, including the army, police, and National Guard, are

visibly present throughout Tunisia,” according to the State Department.

o Under the state of emergency, the Ministry of Interior is granted broad powers

and may ban rallies and demonstrations. The Minister of Interior as well as local

governors have the prerogative to put any individual under house arrest if

considered a threat to national and public security, and to search houses and

conduct other activities without requiring prior judicial authorization,” notes the

State Department.

o Security personnel, including plain clothes officials, may at times place foreign

visitors under surveillance,” notes the State Department.

o It is against Tunisian law to photograph government offices and other security

facilities,” cautions the State Department.

The United Kingdom’s Foreign and Commonwealth Office (FCO) “advise against all but

essential travel to … Tunisia.”

o The Foreign and Commonwealth Office (FCO) advise against all travel to

the Chaambi Mountain National Park area; the Tunisia-Algeria border crossing

points at Ghardimaou, Hazoua and Sakiet Sidi Youssef; the militarized zone

south of, but not including, the towns of El Borma and Dhehiba; within 5km of the

Libya border area from north of Dhehiba up to but not including the Ras Ajdir

border crossing. The FCO advise against all but essential travel to the rest of

Tunisia.

o The threat from terrorism in Tunisia is high. Further attacks remain highly likely,

including against foreigners. Security forces remain on a high state of alert in

Tunis and other locations. You should be vigilant, avoid crowded places and

follow the advice of the Tunisian security authorities and your travel company, if

you have one. See Terrorism

o Since the terrorist attack in Sousse in June 2015, we have been working closely

with the Tunisian authorities to investigate the attack and the wider threat from

terrorist groups in Tunisia. Although we have had good co-operation from the

Tunisian government, including putting in place additional security measures, the

intelligence and threat picture has developed considerably, reinforcing our view

that a further terrorist attack is highly likely.

o On balance, we do not believe the mitigation measures in place provide

adequate protection for British tourists in Tunisia at the present time.

The Government of Canada advises visitors to “Exercise a high degree of caution. There

is no nationwide advisory in effect for Tunisia. However, you should exercise a high

degree of caution due to the risk of civil unrest and the heightened threat of terrorism in

the region.”

2. Safety is our top priority for our clients.

We highly recommend that U.S. citizens follow the advice of the State Department and

register their international travel plans at https://step.state.gov/step. By entering

information into the Smart Traveler Enrollment Program (STEP), the Department of

State can better assist travelers in an emergency.

While no one can say with certainty that any destination is 100% safe, we strongly

encourage our clients to use care and common sense – no matter where they travel – to

maximize their safety and security. For example:

o Leave your itinerary, and passport data page, with a friend or family member

back home so you can be contacted in case of an emergency.

o Know and respect the laws in the country you are visiting.

o Follow your instincts and avoid any areas or situations that seem as though they

could become dangerous.

o Remain alert to their surroundings at all times.

o Avoid all demonstrations, as even peaceful ones can quickly become unruly and

a foreigner could become a target of harassment. If caught unexpectedly near a

demonstration, obey instructions from police and leave the area as quickly as

possible.

o Ask tour guides and hotel officials about any planned demonstrations in the

locations they plan to visit.

o Do not display expensive looking jewelry, large amounts of money or other

valuable items. Also, do not leave luggage unattended in public areas and do not

accept packages from strangers.

o Check with your cell phone provider prior to departure to see if your phone is

capable of roaming on GSM or 3G/4G international networks.

o Check your medical insurance coverage to make sure it applies overseas. If it

doesn’t, consider buying travel insurance that covers overseas medical attention

and medical evacuation.

The U.S. State Department also offers a helpful Traveler’s Checklist that provides

additional travel tips.

Up-to-date information on security can also be obtained by calling 888-407-4747 toll-free

in the United States and Canada or 202-501-4444 from other countries. These numbers

are available from 8:00 a.m. to 8:00 p.m. Monday through Friday, Eastern Time (except

U.S. federal holidays).

3. We provide the facts so our clients can make informed decisions about their travel

plans.

We closely monitor the U.S. Department of State website for travel alerts as well as the

more severe travel warnings for all destinations, including those that are most popular

with our clients.

Should we become aware of an issue for a specific destination, we alert clients who may

be planning to travel there so they can determine for themselves if they still wish to

travel.

Also, should we become aware of an issue for a specific destination where a client is

currently located; we try to immediately contact the client to check on their well-being

and work to assist them if they require alternate travel arrangements.

 

Talking Points: Travel and Terror Threats (Updated March 23, 2016)

Talking Points – Travel and Terror Threats

Copyright © 2016 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points may be used in conversations with the media and clients to discuss travel and potential terror threats. (Updated March 23, 2016)

  1. Because terrorism knows no boundaries, Europe has taken steps to increase security levels and border controls.
  2. The U.S. State Department issued a broad and extraordinary Travel Alert for Europe advising Americans to be aware of potential risks; this is in addition to its longstanding Worldwide Caution outlining, in detail, the continuing threat of terrorist actions against U.S. citizens in various regions of the world.
  3. Safety is our top priority for our clients. We provide the facts so our clients can make an informed decision about their travel plans.

Below you will find additional information, supporting material, and statistics supporting each talking point.

  1. Because terrorism knows no boundaries, Europe has taken steps to increase security levels and border controls.

 Immediately after terror attacks in Brussels, Belgium, on March 22, 2016, “security was tightened across Europe, including at Germany’s largest airport in Frankfurt, at U.K. transport hubs and at train stations and airports in France. Belgian officials immediately raised the country’s terror alert to its maximum level and shut the entire public transport system in Brussels and asked people to stay where they were,” reported The Wall Street Journal.

Newsweek reported that “Airports around the European Union tightened security on [March 22] …Authorities closed both the metro and the airport in the Belgian capital. Officials from Britain’s Gatwick airport, Germany’s Frankfurt airport, Charles De Gaulle airport in Paris and the Netherlands’ national airports announced that security would be heightened following the explosions in Brussels.”

 German newspaper Deutsche Welle reports “Germany’s federal police reported that they had increased security on the borders with Belgium, France, the Netherlands and Luxembourg, as well as at airports and railway stations following [the] attacks in Brussels.”

 France will “deploy 1,600 additional police officers to bolster security at its borders and on public transport following the deadly blasts in Brussels on [March 22], French Interior Minister Bernard Cazeneuve said,” in a report by Reuters.

o “A total of 400 additional police officers will boost security in the greater Paris area, and military patrols will be refocused on public transport sites, the minister said after an emergency meeting with President Francois Hollande.”

 France has also extended its State of Emergency, which was instituted after the November 2015 terror attacks. The U.S. Embassy in Paris states: “As part of the State of Emergency extended through May 26, 2016, French authorities have reinforced security measures throughout the communes in the Ile de France region. These allow for: house arrest of any person whose activities are deemed dangerous, the closure of theaters and meeting places, the surrender of weapons, and the possibility of administrative house searches.”

o “The French Government has decided to re-establish border controls when needed and movement may be restricted in some areas.” Travelers should:

 

 “Expect delays at airports and train stations due to heightened security measures.”

 “Expect increased security at both border checkpoints and toll booths, due to strengthened border controls.”

 “Contact transport companies for the latest information and to arrive at airports and train stations early.”

 According to Dutch News, “Security has been stepped up at Dutch airports following the bomb blasts in Brussels…Dutch counter-terrorism chief Dick Schoof has said. There will be extra checks on the country’s southern borders and at Schiphol, Eindhoven and Rotterdam airports. ‘The security measures which are necessary are being taken,’ Schoof said. There is no reason to raise the Dutch threat level, the Volkskrant quotes him as saying.”

o “Military police will be out in force at Schiphol in what news agency ANP says will be ‘high profile’ patrols. However, there are no indications that Schiphol is a target, ANP says. Police are also patrolling the country’s biggest railway stations, including Amsterdam, Rotterdam, The Hague and Utrecht.”

 “Your odds of dying in a terrorist attack are still far, far lower than dying from just about anything else,” according to The Washington Post, which adds:

o “The odds of an American being killed in a terrorist attack have been about 1 in 20 million (that’s including both domestic attacks and overseas attacks).”

o “Terrorist attacks and attempted attacks in the United States have become less frequent since the 1970s – though September 11 was a huge exception.”

o “North America suffers far, far fewer terrorist attacks than most other regions of the world… That’s considerably smaller than the risk of dying from many other things, from post-surgery complications to ordinary gun violence to lightning.”

TIME reported on November 18, 2015, “The risk of becoming a victim of terrorism is in fact extremely low; the odds of dying in a terrorist attack in the U.S. from 2007 to 2011 were one in 20 million, according to Richard Barrett, a former British intelligence officer now with the Soufan Group, which provides security services to governments and multinationals.”

 “In the 10-year period from 2004 to 2014, 303 Americans have been killed in terrorist attacks worldwide, according to State Department reports. During that same time frame, 320,523 Americans were killed because of gun violence,” according to the website Politifact.

  1. The U.S. State Department issued a broad and extraordinary Travel Alert for Europe advising Americans to be aware of potential risks; this is in addition to its longstanding Worldwide Caution outlining, in detail, the continuing threat of terrorist actions against U.S. citizens in various regions of the world.

 The U.S. State Department’s Travel Alert for all of Europe is broad and very extraordinary, but it’s important to note that it does not warn against travel to Europe; it advises Americans to be aware of potential risks.

 The Europe Travel Alert states: “The State Department alerts U.S. citizens to potential risks of travel to and throughout Europe following several terrorist attacks, including the March 22 attacks in Brussels claimed by ISIL. Terrorist groups continue to plan near-term attacks throughout Europe, targeting sporting events, tourist sites, restaurants, and transportation. This Travel Alert expires on June 20, 2016. U.S. citizens should

o “Exercise vigilance when in public places or using mass transportation. Be aware of immediate surroundings and avoid crowded places. Exercise particular caution during religious holidays and at large festivals or events.”

 

o Follow the instructions of local authorities, especially in an emergency.

o Monitor media and local information sources and factor updated information into personal travel plans and activities.

o Be prepared for additional security screening and unexpected disruptions.

o Stay in touch with your family members and ensure they know how to reach you in the event of an emergency.

o Register in our Smart Traveler Enrollment Program (STEP).

 In addition, the State Department’s Europe Travel Alert states: “European governments continue to guard against terrorist attacks and conduct raids to disrupt plots. We work closely with our allies and will continue to share information with our European partners that will help identify and counter terrorist threats.”

 In additions, it’s important to note that the U.S. State Department has continuously had a Worldwide Caution in effect since 9/11.

 Among many key points within the updated Worldwide Caution, the U.S. State Department offers many specific recommendations for U.S. citizens traveling abroad:

o “Current information suggests that ISIL, al-Qa’ida, Boko Haram, al-Shabaab, and other terrorist groups continue to plan terrorist attacks in multiple regions. Recent terrorist attacks, whether by those affiliated with terrorist entities, copycats, or individual perpetrators, serve as a reminder that U.S. citizens need to maintain a high level of vigilance and take appropriate steps to increase their security awareness.”

o “Extremists may use conventional or non-conventional weapons and target both official and private interests. Examples of such targets include high-profile sporting events, residential areas, business offices, hotels, clubs, restaurants, places of worship, schools, public areas, shopping malls, and other tourist destinations both in the United States and abroad where U.S. citizens gather in large numbers, including during holidays. In the past year, major extremist attacks occurred in countries including Tunisia, France, Nigeria, Turkey, Egypt, and Mali.”

o “U.S. citizens are reminded of the potential for terrorists to attack public transportation systems and other tourist infrastructure. Extremists have targeted and attempted attacks on subway and rail systems, aviation, and maritime services.”

o The Worldwide Caution includes detailed current and “credible information” regarding possible terrorist attacks on Europe, Middle East and North Africa, Africa, South Asia, Central Asia, and East Asia and Pacific here.

 Specifically related to Europe, the Worldwide Caution states: “Credible information indicates terrorist groups such as ISIL and al-Qa’ida and its affiliates continue to plot near-term attacks in Europe. All European countries remain vulnerable to attacks from transnational terrorist organizations.”

 On November 6, 2015, the Department of Homeland Security (DHS) announced that in conjunction with the Transportation Security Administration (TSA) and “out of an abundance of caution” …there will be “a series of interim, precautionary enhancements to aviation security with respect to commercial flights bound for the United States from certain foreign airports in the region.”

 The DHS enhanced security statement also included:

 

o “While there are no direct commercial air flights from Sharm el Sheikh, Egypt, to the United States, these enhancements are designed to provide an additional layer of security for the traveling public, and will be undertaken in consultation with relevant foreign governments and relevant passenger and cargo airlines.”

o These enhancements will supplement U.S. aviation security requirements currently in place at all of foreign last-point-of-departure airports, as well as the additional security enhancements I directed last summer at certain foreign locations. Many of those enhancements have also been adopted by our European allies.”

o The enhancements include:

 Expanded screening applied to items on aircraft

 Airport assessments in conjunction with international partners

 Offers of other assistance to certain foreign airports related to aviation and airport security, as well as additional measures, both seen and unseen.

o At this time these security enhancements are intended only for certain foreign airports in the region.

o At all times, we strive to ensure the safety and security of the public, and the ability of the public to travel without unnecessary burden or delay.

 A number of countries popular for tourism – including some that have experienced attacks – have changed their terror threat levels and/or have been noted for their “high” potential for terror threats.

o Australia: Australia’s terror threat level is “probable” – which is the third-highest level out of a five-level rating system, meaning credible intelligence indicates that “individuals or groups have developed both the intent and capability to conduct a terrorist attack.” The threat of terrorism is rated “high” by the United Kingdom Foreign Office. It should also be noted the U.S. State Department has no Travel Alert or Travel Warning in place for Australia.

o Canada: “(On October 17), the terrorism threat level in Canada rose from low to medium on October 17, 2014.There is no U.S. State Department Travel Alert or Travel Warning in place for Canada.

o Belgium: The terror threat level was raised to Level 4, or “serious and imminent attack” on March 22, 2016, due to a series of bombings at the Brussels airport and Maelbeek metro station.

 A Security Messages for U.S. citizens from the U.S. Embassy in Brussels states, in part, to “Be aware of local events, follow local authority instructions, monitor local media further developments and, take the appropriate steps to bolster your personal security.” The threat of terrorism is also rated “high” by the United Kingdom Foreign Office.

o Egypt: Despite the October 2015 plane crash over Egypt’s Sinai Peninsula, along with bombings and attacks in June and August 2015, the U.S. State Department has no Travel Alert or Travel Warning in place for Egypt. However, the threat of terrorism is rated “high” by the United Kingdom Foreign Office.

o France: On June 26, 2015, France raised its security level to its highest possible point. After the November 13 Paris attacks, all French borders were “closed” – meaning that systematic border checks were reinstated and there is an increased security presence throughout the country.

 

 The U.S. Embassy in Paris provided an update to the security situation in France on March 1, 2016, stating: “The U.S. Embassy in France informs U.S. citizens that the government of France has extended the State of Emergency through May 26, 2016, which allows the government to prevent the circulation of individuals and to create zones of protection. Attacks in Europe by terror groups and from persons planning attacks inspired by major terrorist organizations but conducted on an individual basis are possible.”

o Israel: Currently there is an “open-ended” cease-fire between Israel and Palestinian militants that was agreed to on August 26, 2014. The U.S. State Department has a Travel Warning in place for Israel and the threat of terrorism is rated “high” by the United Kingdom Foreign Office.

o Italy: On November 18, 2015, the U.S. Embassy in Rome stated that the following locations have been identified as potential targets in Rome and Milan for terrorist attacks: St. Peter’s Basilica in Vatican City (Rome); the Duomo and La Scala in Milan; and general venues such as churches, synagogues, restaurants, theatres, and hotels in both cities are possible targets as well.

 Terrorist groups may possibly utilize similar methods used in the recent Paris attacks. The Italian authorities are aware of these threats.

o Kenya: The U.S. State Department has a Travel Warning in place for Kenya. The threat of terrorism is rated “high” by the United Kingdom Foreign Office.

o Russia: The U.S. State Department has no Travel Alert or Travel Warning in place for Russia; however, the threat of terrorism is rated “high” by the United Kingdom Foreign Office.

o Spain: On June 26, 2015, the threat level was raised from three out of five (or medium) to four (or high). The U.S. State Department has no Travel Alert or Travel Warning in place for Spain; however, the threat of terrorism is rated “high” by the United Kingdom Foreign Office.

o Thailand: The U.S. State Department has no Travel Alert or Travel Warning in place for Thailand; however, the threat of terrorism is rated “high” by the United Kingdom Foreign Office.

o Turkey: The U.S. State Department has a Travel Warning in place which “warns U.S. citizens of increased threats from terrorist groups throughout Turkey and to avoid travel to southeastern Turkey. Due to threats from international and indigenous groups, U.S. citizens should exercise caution when traveling throughout the country.” Also, the threat of terrorism is rated “high” by the United Kingdom Foreign Office.

o United Kingdom: The current terror threat level is “severe,” which, while significant, is not the highest level. Intelligence does not suggest any terrorist attack is imminent and there are no travel alerts or warnings. There is no U.S. State Department Travel Alert or Travel Warning in place for the United Kingdom.

  1. Safety is our top priority for our clients. We provide the facts so our clients can make an informed decision about their travel plans.

 We highly recommend that U.S. citizens follow the advice of the State Department and register their international travel plans at https://step.state.gov/step. By entering information into the Smart Traveler Enrollment Program (STEP), the Department of State can better assist travelers in an emergency.

 

o The U.S. State Department also offers a helpful guide called Traveler’s Checklist which provides additional travel tips.

o Up-to-date information on security can also be obtained through the Consular Information Program documents, by downloading the free Smart Traveler iPhone App, following the State Department on Twitter or the Bureau of Consular Affairs page on Facebook. Citizens can also call 888-407-4747 toll-free in the United States and Canada or 202-501-4444 from other countries. These numbers are available from 8:00 a.m. to 8:00 p.m. Monday through Friday, Eastern Time (except U.S. federal holidays).

 While no one can say with certainty that any destination is 100% safe, we strongly encourage our clients to use care and common sense – no matter where they travel – to maximize their safety and security. For example:

o Leave your itinerary, and passport data page, with a friend or family member back home so you can be contacted in case of an emergency.

o Know and respect the laws in the country you are visiting.

o Follow your instincts and avoid any areas or situations that seem as though they could become dangerous.

o Remain alert to their surroundings at all times.

o Avoid all demonstrations, as even peaceful ones can quickly become unruly and a foreigner could become a target of harassment. If caught unexpectedly near a demonstration, obey instructions from police and leave the area as quickly as possible.

o Ask tour guides and hotel officials about any planned demonstrations in the locations they plan to visit.

o Do not display expensive looking jewelry, large amounts of money or other valuable items. Also, do not leave luggage unattended in public areas and do not accept packages from strangers.

o Check with your cell phone provider prior to departure to see if your phone is capable of roaming on GSM or 3G/4G international networks.

o Check your medical insurance coverage to make sure it applies overseas. If it doesn’t, consider buying travel insurance that covers overseas medical attention and medical evacuation.

 We closely monitor the U.S. Department of State website, as well as other governmental sources, for travel alerts as well as the more severe travel warnings for all destinations, including those that are most popular with our clients.

 Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there so they can determine for themselves if they still wish to travel.

 Also, should we become aware of an issue for a specific destination where a client is currently located; we try to immediately contact the client to check on their well-being and work to assist them if they require alternate travel arrangements.

Talking Points: Dengue Fever on the Big Island of Hawaii (March 10, 2016)

Talking Points Dengue Fever on The Big Island of Hawaii

Copyright © 2016 Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and customers when

talking about dengue fever in Hawaii. (Updated March 10, 2016)

1. The Hawaii Department of Health (HDOH) has indicated that there are currently no

cases of dengue fever on the Big Island (Hawaii) that are potentially infectious to

mosquitoes. However, it is possible mosquitoes may still be carrying the disease.

2. There are simple precautions travelers can take to minimize their risk of being bitten

by an infected mosquito.

3. We are here to assist our clients; the safety and well-being of our clients is our top

priority.

Below you will find additional information, supporting material and statistics to help further

illustrate each talking point.

1. The Hawaii Department of Health (HDOH) has indicated that there are currently no

cases of dengue fever on the Big Island (Hawaii) that are potentially infectious to

mosquitoes. However, it is possible mosquitoes may still be carrying the disease.

It appears Hawaii Island is on the verge of ending the mosquito-borne disease

outbreak,according to Big Island News, which reported on the Hawaii Department of

Healths (HDOH) latest report from March 9, 2016.

o There have been no new confirmed cases of dengue fever in two weeks (none

since February 25).

The HDOH has created a map of potential areas of infection by mosquito for confirmed

dengue fever cases; it was last updated on March 9, 2016.

o There are no longer any areas listed on the map that are considered High

Riskor Moderate Risk.

o There are only four remaining areas on the map listed as Some Riskincluding

Kailua/Kona, Captain Cook, Hilo and Mountain View.This means some risk

still exists.

“The Big Island and the rest of Hawaii remain safe destinations for visitors and

residents,” according to the HDOH, which notes:

o “As of March 9, 2016, HDOH has identified 0 new cases of dengue fever.

Currently, as many as 0 of the confirmed cases to date are potentially

infectious to mosquitoes. All others are no longer infectious.”

o “Of the confirmed cases, 235 are Hawaii Island residents and 25 are visitors.”

o “HDOH continues to routinely monitor for cases of imported dengue infection

on ALL islands and will continue to have Vector Control perform mosquito site

assessments and abatement as needed. Since the beginning of our current

investigation on Hawaii island, thirteen imported dengue fever cases have been

confirmed (seven on Oahu, three on Maui, two on Hawaii, 1 visitor), and one

imported chikungunya case (on Hawaii) has been confirmed. These cases are

not associated with the Hawaii island investigation.”

o The Hawaii Department of Health is investigating a cluster of locally-acquired

cases of dengue fever on Hawaii Island. Dengue is not endemic to Hawaii.

However, it is intermittently imported from endemic areas by infected travelers.

This is the first cluster of locally-acquired dengue fever since the 2011 outbreak

on Oahu.”

There have been 260 reported cases of dengue fever on Hawaii Island since the

outbreak began in September 2015. Health officials say none of those cases is

potentially infectious to mosquitoes, although it is possible mosquitoes may still be

carrying the disease,” according to Big Island News.

While Hawaii’s Governor David Ige issued an “Emergency Proclamation on Dengue

Fever” and the CDC has issued an “Alert: Dengue in Hawaii,” it is important to note that

neither are advising anyone to alter vacation plans to the Big Island. The CDC has a

post on its website entitled, “Traveling to Hawaii? Protect yourself from mosquito bites”

with “Mosquito Bite Prevention for Travelers.”

o CNN reports that “Health officials in Hawaii are getting help from the CDC to

control the ongoing outbreak of dengue fever on the Big Island.”

o According to the Centers for Disease Control (CDC), “dengue (pronounced

den’ gee) is a disease caused by any one of four closely related dengue

viruses … The viruses are transmitted to humans by the bite of an infected

mosquito.”

Symptoms for dengue fever could include: high fever, severe headache,

severe pain behind the eyes, joint pain, muscle and bone pain, rash, and

mild bleeding (e.g., nose or gums bleed, easy bruising).

Dengue hemorrhagic fever (DHF) is more serious and should be treated

promptly. In addition to the symptoms listed, DHF symptoms might also

include: severe abdominal pain or persistent vomiting; pale, cold, or

clammy skin; and difficulty breathing.

For those infected and who exhibit signs of dengue fever, the CDC

recommends pain relievers with acetaminophen and avoiding those

containing aspirin. Individuals should also rest, drink plenty of fluids, and

consult a physician. Those individuals with more serious symptoms

should go immediately to the hospital for evaluation.

According to Hawaii health officials, the onset of the mosquito borne viral illness on the

Big Island dates back to September 11, reports Travel Weekly.

According to the CDC, as many as 400 million people worldwide are infected yearly with

dengue fever.

2. There are simple precautions travelers can take to minimize their risk of being bitten

by an infected mosquito.

The CDC offers “Mosquito Bite Prevention for Travelers.”

The mosquitoes that spread dengue usually bite at dusk and dawn but may bite at any

time during the day, especially indoors, in shady areas, or when the weather is cloudy.

Where possible, stay in hotels or resorts that are well screened or air conditioned and

that take measures to reduce the mosquito population.

Use insect repellent on uncovered skin. Look for a repellent that contains one of the

following active ingredients: DEET, picaridin (KBR 3023), Oil of Lemon Eucalyptus/PMD,

or IR3535. If sunscreen is needed, apply before insect repellent.

3. We are here to assist our clients; the safety and well-being of our clients is our top

priority.

We would not send our clients to a particular destination if we believed it to be unsafe or

were unable to provide precautions to minimize risks. Should we become aware of an

issue for a specific destination, we alert clients who may be planning to travel there and

provide detailed information on the situation so they can make determine for themselves

if they still wish to travel.

The CDC has not issued any travel warnings and has not recommended avoiding travel

to Hawaii to dengue.

Our business is founded on repeat customers. Therefore, we want to be sure everything

goes off without a hitch.

By working with a true travel professional, we assist our clients by consulting on the ideal

vacation experience they are looking for and providing alternative destinations should

the need arise

 

Talking Points: Travel Insurance (March 9, 2016)

Talking Points – Travel Insurance

Copyright © 2016 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and customers when discussing travel insurance. (March 9, 2016)

1. Travel insurance provides an extra “safety net” for travelers, and there are a wide variety of policy options including “cancel for any reason.”

2. Travel insurance is extremely beneficial, particularly if an emergency medical evacuation is necessary.

3. As professional travel agents, we can sort through the fine print and assist clients in selecting the policy that meets their needs to protect their travel investment.

Below you will find additional information, supporting material and statistics to help further illustrate each talking point.

1. Travel insurance provides an extra “safety net” for travelers, and there are a wide variety of policy options including “cancel for any reason.”

A travel insurance plan covers individuals for unforeseen problems and unexpected costs incurred before or during a trip.

 Travel insurance can cover a variety of items such as:

o Canceled or interrupted trip

o Medical emergencies

o Emergency evacuations

o Lost, stolen, delayed or damaged bags

o Delayed or canceled flights

o Lost passport

 Most insurance companies provide special policies that allow travelers to “cancel for any reason.” This coverage is just as it sounds – if, for any reason, you cancel your trip, you will receive a refund for any insured trip arrangement(s), such as deposits or prepayments, up to the maximum limit.

 Travel insurance companies also provide 24/7 travel assistance for such needs as to:

o Locate the nearest adequate hospital if needed

o Organize medical transportation

o Arrange for treatment and overcome any language barriers

o Organize transportation home

o Replace prescriptions in an emergency

 We strongly encourage all of our clients, whether they are traveling domestically or internationally, to purchase travel insurance.

 As with any insurance policy, travelers should carefully read and understand the description of coverage and exclusions for the travel insurance policy they are selecting.

2. Travel insurance can be extremely beneficial, particularly if an emergency medical evacuation is necessary.

Travel insurance that includes Emergency Medical and/or Medical Evacuation coverage offers an additional layer of protection and can potentially help save a traveler hundreds or thousands of dollars if a medical or travel emergency occurs.

 

 A traveler’s health insurance plan may not provide coverage while traveling, particularly when traveling internationally.

 Health insurance and medical evacuation coverage are not the same.

o “Health insurance covers your medical bills. But if you break a leg while biking in France, have a heart attack in the Caribbean or encounter a debilitating virus in Mexico, don’t count on your health insurance to send a plane to pick you up and bring you home,” states a USA Today article from July 6, 2015, titled “Five myths about medical evacuations.”

o “Medical evacuation and transport costs typically start at $25,000 and can exceed $250,000.”

o In addition, Dan Richards, CEO and founder of Global Rescue was quoted saying, “Being prepared is less expensive if there’s an emergency. A medical evacuation can result in catastrophic expenses incurred by the family of the patient.”

3. As professional travel agents, we can sort through the fine print and assist clients in selecting the policy that meets their needs to protect their travel investment.

Travel insurance can be invaluable and is an important way to protect one’s travel investment.

o Travel insurance policies are typically a fraction of the overall trip cost and can be vital to recouping one’s investment should a trip be cancelled, delayed or interrupted.

o It also protects travelers’ overall financial stability should a major medical emergency occur.

 Because there are a myriad of companies and policies, we assist our clients in providing information and facts, and sorting through all the fine print, so they may make an informed decision.

 We also work with our clients and the travel insurance company, should our clients need to file a claim.

 Safety is our top priority for our clients. We provide the facts so our clients can make an informed decision about their travel plans.

 We are advocates for our clients; and they know that by working with a true travel professional, we are there for them before, during, and after their trip should they need us – which gives them peace of mind.

o Our business is founded on repeat customers. Therefore, we want to be sure everything goes off without a hitch.

Talking Points: Fiji (February 24, 2016)

Talking Points – Fiji

Copyright © 2016 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients who have questions about travel to Fiji. (February 24, 2016)

1. We are notifying clients whose travels to or from Fiji may be impacted because of Cyclone Winston, which made landfall on February 20 as a Category 5 storm and was among the biggest ever recorded in the southern hemisphere.

2. We are here to assist our clients; their safety and well-being is our top priority.

3. We provide the facts so our clients can make an informed decision about their travel plans.

Below you will find additional information, supporting material and statistics to help further illustrate each talking point.

1. We are notifying clients whose travels to or from Fiji may be impacted because of Cyclone Winston, which made landfall on February 20 as a Category 5 storm and was among the biggest ever recorded in the southern hemisphere.

Cyclone Winston – a Category 5 storm – made landfall in Fiji on February 20 with winds of up to 200 mph, torrential rain, and waves of up to 40 feet.

o The center of the storm hit just north of Fiji’s main island, Viti Levu. “It changed direction at the last minute, sparing the capital Suva the full force of its winds,” reported the BBC.

o Strong winds and flooding from Winston have caused severe damage across the island nation. The Weather Channel reports that a month-long state of disaster has been declared.

According to the The Fiji Times Online, 42 people were killed and more than 34,000 are in evacuation centers.

The Sydney Morning Herald reports that the Prime Minister of Fiji warns his country “faces a long and difficult recovery.”

o “’Almost no part of our nation has been left unscarred,’ Mr Bainimarama said in a national address on [February 23].”

o “He said Winston, believed to be the most powerful storm ever to hit Fiji, had left ‘a terrible trail of destruction in its wake’ and created a need that is great and urgent.”

o “’Right now the priority is on restoring essential services and supplying our people with sufficient food, water and shelter,’ he said.”

Travel Agent reports that “Most of the hotels in Fiji sustained little to no damage following Tropical Cyclone Winston and most continue to remain operational…

However, there are a number of properties that require time to assess and repair damage. Travel Agent’s full list is here; several on the list include:

o At the Hilton Fiji Beach Resort & Spa, emergency response teams are working on restoring services and removing safety hazards. Due to debris and pollution, the pool will remained closed until further notice.

 

o Raffles Gateway Hotel is recommending that guests scheduled to arrive within the next few days should delay their travel until after Feb. 24. For those guests who would prefer to cancel, the hotel will provide an official letter outlining the cyclone details to assist with claiming travel insurance.

o The Sheraton Denarau Villas, The Westin Island Resort & Spa and the Sheraton Fiji Resort have all sustained some damage but remain open with limited services available. As of Tuesday, the three properties reported that they were experiencing power failure and certain services such as air-conditioning, hot water supply, and TV and guest room lighting will be affected until power is fully resorted. Date changes and cancellations can be made without penalty up until February 25.

o The Sheraton Resort & Spa will remained closed until May 31 due to extensive damage. All guest stays at the resort can be canceled until this date. No new bookings will be accepted for travel before June 1.

o The Sheraton Tokoriki will remained closed until further notice. All guest stays at the resort can be canceled for the next two weeks without penalty.

Updates on the situation in Fiji can also be found on Fiji Tourism’s Facebook page (https://www.facebook.com/Fiji) and its Twitter page (https://twitter.com/TourismFiji).

2. We are here to assist our clients; their safety and well-being is our top priority.

We are advocates for our clients; and they know that by working with a true travel professional, we are there for them before, during and after their trip should they need us – which gives them peace of mind.

 Travel agents are trained to monitor situations, such tropical storms and hurricanes, which may impact their clients’ travel plans. As such, they also are in a position to work on alternative travel plans and have those in place the moment the need arises.

 If changes in travel plans are necessary due to weather, many times, travel agents are able to rebook clients for no additional charge or are able to obtain travel vouchers and/or refunds that clients may not know are due or available to them.

 With limited airline seats available, travel agents have the resources needed to quickly rebook clients and reserve the next available seat.

o Travelers who book on their own either have to “roll the dice” by calling an 800-number or standing in a lengthy customer service line to try get rebooked. Using a travel agent can essentially move you to the “front of the line.”

 We strongly encourage all of our clients, whether they are traveling domestically or internationally, to purchase travel insurance, particularly right at the same time as travel has been booked. Travel insurance offers an additional layer of protection for travelers and can potentially help save a traveler hundreds or thousands of dollars if a medical or travel emergency occurs.

We highly recommend that U.S. citizens follow the advice of the State Department and register their international travel plans at https://step.state.gov/step. By entering information into the Smart Traveler Enrollment Program (STEP), the Department of State can better assist travelers in an emergency.

3. We provide the facts so our clients can make an informed decision about their travel plans.

We closely monitor the U.S. Department of State website for travel alerts as well as the more severe travel warnings for all destinations, including those that are most popular with our clients.

o There are currently no Travel Warnings or Travel Alerts in place for Fiji.

 Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there so they can determine for themselves if they still wish to travel.

 Also, should we become aware of an issue for a specific destination where a client is currently located; we try to immediately contact the client to check on their well-being and work to assist them if they require alternate travel arrangements.

 

Talking Points: TSA Precheck and Security Body Scans (January 14, 2016)

Talking Points – TSA Precheck and Security Body Scans

Copyright © 2016 – Travel Leaders Group LLC. All rights reserved.

The following Talking Points may be used in conversations with the media and clients to discuss the use of body scan technology at airports and why we recommend TSA Precheck. (January 14, 2016)

1. The Transportation Security Administration’s (TSA) usage of mandatory body scans will occur in a very limited number of circumstances where enhanced screening is required.

2. We recommend that frequent travelers apply for TSA Precheck status, which enables identified low-risk travelers to enjoy a smart and efficient screening experience.

3. We provide the facts so our clients can make an informed decision about their travel plans.

Below you will find additional information, supporting material, and statistics supporting each talking point.

1. The Transportation Security Administration’s (TSA) usage of mandatory body scans will occur in a very limited number of circumstances where enhanced screening is required.

On December 18, 2015, the U.S. Department of Homeland Security issued a “Privacy Impact Assessment Update” (pdf) announcing a change in policy related to body scanners (also known as Advanced Imaging Technologies or AIT).

o The assessment says, “While passengers may generally decline AIT screening in favor of physical screening, TSA may direct mandatory AIT screening for some passengers as warranted by security considerations in order to safeguard transportation security.”

o Previously, anyone who did not wish to be analyzed by the body scanners could opt for a procedure that involved a pat-down from a TSA agent.

 The vast majority of passengers will not be affected by a mandatory body scan.

o According to USA Today, “Generally passengers undergoing screening will still have the option to decline a (full-body) screening in favor of physical screening,” said Bruce Anderson, a TSA spokesman. “However, some passengers will be required to undergo (full) body screening if warranted by security considerations in order to safeguard transportation security.”

“This will occur in a very limited number of circumstances where enhanced screening is required,” Anderson added. “The vast majority of passengers will not be affected.”

 The scanning technology is used merely to detect threat objects carried on persons entering airport sterile areas.

o The scanners can detect non-metallic weapons hidden beneath clothing, such as plastic explosives and liquids secreted on the body, according to the TSA.

o TSA documents state it does not store any personally identifiable information from the body scanner.

It “does not generate an individual image but rather overlays the location of objects on a generic image.”

 

“The generated image is accurate, timely, and complete and is directly relevant to the identification of threat objects.”

o The document says, “Because the [Automatic Target Recognition or ATR)] software replaces the individual’s image with that of a generic figure, the monitor will be co-located with the individual being screened. The screening officer will view both the individual and the ATR image. If there is an alarm, the physical screening will target the location indicated by the ATR software. If there are multiple alarms, the individual may receive a full screening.”

 According to CNN: “The change comes at a time of heightened concern about aviation security and terror plots against commercial aviation.”

 The TSA was created after the September 11, 2001 attacks and “is responsible for security in all modes of transportation, and must assess threats to transportation, enforce security-related regulations and requirements, and ensure the adequacy of security measures at airports and other transportation facilities.”

2. We recommend that frequent travelers apply for TSA Precheck status, which enables identified low-risk travelers to enjoy a smart and efficient screening experience.

We highly recommend that our clients apply for TSA Precheck status – which TSA describes as an “expedited security screening program connecting travelers departing from the United States with smarter security and a better air travel experience.”

o To apply for TSA Precheck, a traveler must bring two forms of identification, such as driver’s license, passport or birth certificate. Then the traveler must provide their name, address, previous address, date of birth, Social Security number and fingerprints for the FBI to check against criminal and terrorist databases.

o TSA Precheck is available for U.S. citizens and lawful permanent residents of the U.S. In addition:

TSA Precheck is available for passengers traveling domestically within the United States and when departing from a U.S. airport to a location outside the country. Passengers may also be eligible for TSA Precheck when connecting to a domestic flight after arrival in the United States. TSA Precheck is available full-time or during peak times at participating airports.

Once approved, travelers will receive a “Known Traveler Number” and will have the opportunity to utilize TSA Precheck lanes at select security checkpoints when flying on the 13 carriers that currently participate in TSA Precheck.

 Air Canada, Alaska Airlines, Allegiant, American Airlines, Delta Air Lines, Hawaiian Airlines, JetBlue Airways, OneJet, Southwest Airlines, Sun Country Airlines, United Airlines, Virgin America and WestJet.urity checkpoints when flying on the 13 carriers that currently participate in TSA Precheck.

o The TSA Precheck application cost is currently $85 for five years

 The benefits of using TSA Precheck include:

o Using the expedited security lines

o You can leave on your shoes, belt and light jackets

o You will not have to remove laptops or tablets

o You are 3-1-1 compliant and will not have to remove plastic bags of small liquids

 

o Precheck lines often move faster than standard lines regardless of length

o Even if there are more people in line, Precheck is more convenient overall since you won’t have to unpack your valuables or remove clothing items

o Passengers 12 years old and younger who are accompanied by eligible travelers may also access the TSA Precheck lanes.

 We also encourage our clients who travel internationally to instead consider applying for the Department of Homeland Security’s (DHS) Global Entry program, which enables travelers to pass through U.S. Customs/Immigration much more quickly and also allows them to use TSA’s Precheck airport security lines.

o You apply online for conditional approval and then need to participate in an in-person interview.

o Global entry costs $100 for five years, and includes TSA Precheck.

 On January 13, 2016, TSA announced that the TSA Precheck application program has reached a new milestone with more than two million travelers enrolled. TSA Precheck, which opened its first application center in December 2013, now has more than 350 application centers nationwide, including locations at 38 airports. According to the TSA:

o In 2015, TSA Precheck operations began at 48 new airports. Today, TSA Precheck has more than 450 lanes at 167 U.S. airports.

o TSA Precheck, an expedited screening program that began in October 2011, enables identified low-risk travelers departing the United States to enjoy a smart and efficient air travel screening experience.

 On January 13, 2016, USA Today referred to TSA Precheck as “a contentious airport Precheck program.” It wrote:

o “Among the concerns are whether travelers surrender too much privacy to participate and whether the screening is effective.”

o “Some travelers also find checkpoint lines have grown with more participants.”

o “But the Transportation Security Administration program remains popular despite the drawbacks, doubling its membership in less than a year.”

“The advantage is that Precheck members leave laptops and small bottles of liquids in carry-on bags, and keep on shoes and light jackets at checkpoints.”

 The TSA, which is part of DHS, requires adult passengers 18 and over to show valid identification at the airport checkpoint in order to travel. (TSA does not require children under 18 to provide identification when traveling with a companion within the United States.) These forms of identification include:

o Driver’s license or other state photo identity cards issued by Department of Motor Vehicles (or equivalent)

o U.S. passport

o U.S. passport card

o DHS trusted traveler cards (Global Entry, NEXUS, SENTRI, FAST)

o U.S. military ID (active duty or retired military and their dependents, and DoD civilians)

o Permanent resident card

o Border crossing card

 

o DHS-designated enhanced driver’s license

o Airline or airport-issued ID (if issued under a TSA-approved security plan)

o Federally recognized, tribal-issued photo ID

o HSPD-12 PIV card

o Foreign government-issued passport

o Canadian provincial driver’s license or Indian and Northern Affairs Canada card

o Transportation worker identification credential.

3. We provide the facts so our clients can make an informed decision about their travel plans.

We believe in providing the facts as we know them to our clients so they may make informed decisions regarding every aspect of their travel plans.

 Our business is founded on repeat customers. Therefore, we want to be sure everything goes off without a hitch.

 As professional travel agents, we are trained to monitor situations that may impact clients’ travel plans and how they travel. As such, we are also in a position to recommend steps they can take to ease their travels.

 We closely monitor the U.S. Department of State website, as well as other governmental and industry sources, for travel alerts and information that would be of importance to our clients.

 Should we become aware of an issue that may impact our clients’ travel plans, we try to immediately contact the client so they can determine for themselves how they may want to adjust their plans.

 

Talking Points: Indonesia (January 14, 2016)

Talking Points Indonesia Terror Attacks

Copyright © 2016 Travel Leaders Group LLC. All rights reserved.

The following Talking Points can be used in conversations with the media and clients who have

questions about travel to Indonesia. (January 14, 2016)

1. Despite a coordinated terror attack in Indonesias capital city of Jakarta, the U.S. State

Department has not issued any Travel Warning or Travel Alert for the nation. However,

the U.S. Embassy in Jakarta has issued two Emergency Messages along with a Security

Message for U.S. citizens traveling there.

2. Safety is our top priority for our clients.

3. We provide the facts so our clients can make an informed decision about their travel

plans.

Below you will find additional information, supporting material and statistics to help further

illustrate each talking point.

1. Despite a coordinated terror attack in Indonesia’s capital city of Jakarta, the U.S. State

Department has not issued any Travel Warning or Travel Alert for the nation. However,

the U.S. Embassy in Jakarta has issued two Emergency Messages along with a Security

Message for U.S. citizens traveling there.

On January 14, 2016, at least two people were killed and 19 more wounded after “wellarmed

militants detonated explosives and opened fire” in central Jakarta, Indonesia. Five

attackers were also killed in the assaults.

o It started with an explosion as an attacker blew himself up at a Starbucks. The

assault began late Thursday morning on Thamrin Street, an entertainment and

shopping district with various Western chain restaurants and stores,CNN

reported.

o Police spokesman Anton Charliyan said it’s believed the attackers in Jakarta

were targeting foreigners and the police, and are likely affiliated with ISIS. Among

the dead was at least one foreign national, authorities said. Nineteen people,

including another foreigner, were injured,according to CNN.

BBC reports that A Canadian and an Indonesian national also died.

o It took security forces about three hours to end the attack near a Starbucks cafe

and Sarinah’s, Jakarta’s oldest department store, after a team of at least seven

militants traded gunfire with police and blew themselves up,Reuters reports.

o The attacks were described as an attempt to mimic the deadly Paris attacks,

BBC reported.

o Two of the attackers were killed in a suicide bombing, police said, with the other

three killed in gun battles with police,according to BBC. Reuters reports that two

of the militants were taken alive.

The U.S. Embassy in Jakarta issued two “Emergency Messages for U.S. Citizens:

o The first emergency message advises: This emergency message is being

issued to advise all U.S. citizens to avoid the area around Sari Pan Pacific Hotel

and Sarinah Plaza on Jalan Sudirman Thamrin, in downtown Jakarta. Preliminary

reports indicate an explosion and gunfire has occurred in the general vicinity and

situation continues to unfold.

o The second emergency message advises: This emergency message is being

issued to advise all U.S. citizens in Jakarta to shelter in place and monitor local

and international media until the situation becomes clearer. Media report that

there may be explosions in other parts of city and that the original gunmen may

have escaped.

Additionally, the U.S. Embassy in Jakarta has issued a Security Message for U.S.

Citizens:

o On the morning of January 14, there were a number of explosions and gunfire at

the intersection near the Sarinah Plaza on Jalan Thamrin, Central Jakarta. A

number of deaths and injuries have been reported, including four suspected

perpetrators of the attack. Indonesian authorities are pursuing the remaining

suspects. Further incidents are possible. As the security situation remains fluid,

U.S. citizens are advised to avoid Sari Pan Pacific Hotel and Sarinah Plaza on

Jalan Thamrin and defer all non-essential travel in the city. Areas to be

particularly avoided are malls, restaurants, cinemas and large gatherings as

these could be potential targets. No U.S. citizens are among the victims. The

Indonesian government has described the incident as a terrorist attack.

o The U.S. Embassy strongly urges U.S. citizens to maintain a high level of

vigilance, be aware of local events, and take the appropriate steps to bolster their

personal security. U.S. citizens are encouraged to monitor local and international

media and factor updated information into personal travel plans and activities.

o As a precaution, the U.S. Embassy will be closed on Friday, January 15, for

regular visa appointments and normal American citizen services. The U.S.

Embassy remains open for emergency services to American citizens.

o Airports remain open; however, travelers may expect delays because of

heightened security measures. We encourage travelers to contact transport

companies for the latest information and to arrive at airports early.

o Public transportation is operational; however, some streets around the affected

area may be closed. Please monitor local media for information on possible road

closures.

o The U.S. Embassy suggests U.S. citizens directly contact concerned family

members in the United States to advise them of your whereabouts and safety.

The United Kingdoms Foreign & Commonwealth Office advises:

o During the morning of 14 January 2016 there were explosions and gunfire

reported in the vicinity of the Sari Pan Pacific Hotel and Sarinah Plaza on Jalan

M.H. Thamrin in central Jakarta. You should avoid the affected area, limit your

movements and follow the advice of local authorities.

o There is a high threat from terrorism. Terrorist groups continue to plan attacks

and have the capacity and intent to carry out these attacks at anytime and

anywhere in the country. You should be particularly vigilant during holiday

periods such as Easter, Christmas, New Year, Nyepi (Balinese New Year, 9

March 2016) and Independence Day (17 August).

o Around 220,000 British nationals visit Indonesia every year. Most visits are

trouble free.

The Government of Canada advises that, There is no nationwide advisory in effect for

Indonesia. However, you should exercise a high degree of caution due to a continuing

threat of terrorist attacks throughout the country.

The January 14 terror attacks are the first major ones in Indonesia since 2009 when

there were simultaneous attacks on the J.W. Marriott and Ritz Carlton Hotels. Seven

people were killed in those attacks.

2. Safety is our top priority for our clients.

We highly recommend that U.S. citizens follow the advice of the State Department and

register their international travel plans at https://step.state.gov/step. By entering

information into the Smart Traveler Enrollment Program (STEP), the Department of

State can better assist travelers in an emergency.

While no one can say with certainty that any destination is 100% safe, we strongly

encourage our clients to use care and common sense – no matter where they travel – to

maximize their safety and security. For example:

o Leave your itinerary, and passport data page, with a friend or family member

back home so you can be contacted in case of an emergency.

o Know and respect the laws in the country you are visiting.

o Follow your instincts and avoid any areas or situations that seem as though they

could become dangerous.

o Remain alert to their surroundings at all times.

o Avoid all demonstrations, as even peaceful ones can quickly become unruly and

a foreigner could become a target of harassment. If caught unexpectedly near a

demonstration, obey instructions from police and leave the area as quickly as

possible.

o Ask tour guides and hotel officials about any planned demonstrations in the

locations they plan to visit.

o Do not display expensive looking jewelry, large amounts of money or other

valuable items. Also, do not leave luggage unattended in public areas and do not

accept packages from strangers.

o Check with your cell phone provider prior to departure to see if your phone is

capable of roaming on GSM or 3G/4G international networks.

o Check your medical insurance coverage to make sure it applies overseas. If it

doesn’t, consider buying travel insurance that covers overseas medical attention

and medical evacuation.

The U.S. State Department also offers a helpful guide called “A Safe Trip Abroad” which

provides additional travel tips.

Up-to-date information on security can also be obtained by calling 888-407-4747 toll-free

in the United States and Canada or 202-501-4444 from other countries. These numbers

are available from 8:00 a.m. to 8:00 p.m. Monday through Friday, Eastern Time (except

U.S. federal holidays).

3. We provide the facts so our clients can make an informed decision about their travel

plans.

We closely monitor the U.S. Department of State website for travel alerts as well as the

more severe travel warnings for all destinations, including those that are most popular

with our clients.

Should we become aware of an issue for a specific destination, we alert clients who may

be planning to travel there so they can determine for themselves if they still wish to

travel.

o The most popular destination within Indonesia is Bali, which is approximately 600

miles/950 kilometers from Jakarta.

Also, should we become aware of an issue for a specific destination where a client is

currently located; we try to immediately contact the client to check on their well-being

and work to assist them if they require alternate travel arrangements.

 

Talking Points: Melioidosis (January 12, 2016)

Talking Points – Melioidosis (Whitmore’s disease)

Copyright © 2016 – Travel Leaders Group LLC. All rights reserved.

The following talking points can be used in conversations with the media and clients when discussing melioidosis (Whitmore’s disease). The bacteria causing melioidosis are found in contaminated water and soil, and is widespread in Southeast Asia and northern Australia. (January 12, 2016)

1. While no travel health advisories have been issued, travelers to parts of Asia, Southeast Asia and northern Australia should be aware of melioidosis (or Whitmore’s disease). The bacteria causing melioidosis are found in contaminated water and soil.

2. The risk to the average traveler is small and precautions can be taken to minimize one’s exposure.

3. We are here to assist our clients; the safety and well-being of our clients is our top priority.

Below you will find additional information, supporting material and statistics to help further illustrate each talking point.

1. While no travel health advisories have been issued, travelers to parts of Asia, Southeast Asia and northern Australia should be aware of melioidosis (or Whitmore’s disease). The bacteria causing melioidosis are found in contaminated water and soil.

According to the U.S. Centers for Disease Control and Prevention (CDC), “melioidosis, also called Whitmore’s disease, is an infectious disease that can infect humans or animals.”

o It is predominately a disease of tropical climates, especially in Southeast Asia and northern Australia where it is widespread.

o The bacteria causing melioidosis are found in contaminated water and soil. It is spread to humans and animals through direct contact with the contaminated source.

o Humans and animals are believed to acquire the infection by inhalation of contaminated dust or water droplets, ingestion of contaminated water, and contact with contaminated soil, especially through skin abrasions.

 The CDC also reports that melioidosis is “endemic in Southeast Asia, Papua New Guinea, much of the Indian subcontinent, southern China, Hong Kong, and Taiwan and is considered highly endemic in northeast Thailand, Malaysia, Singapore, and northern Australia.”

o “Sporadic cases have been reported among residents of or travelers to Aruba, Colombia, Costa Rica, El Salvador, Guatemala, Guadeloupe, Honduras, Martinique, Mexico, Panama, Venezuela, and many other countries in the Americas, as well as Puerto Rico. In northern Brazil, clusters of melioidosis have been reported and are associated with periods of heavy rainfall.”

 According to Reuters, “Researchers in the journal Nature Microbiology called for a bacterial infection called meliodosis, which is resistant to a wide range of antibiotics, to be given a higher priority by international health organizations and policy makers.

o “Melioidosis is a great mimicker of other diseases and you need a good microbiology laboratory for bacterial culture and identification to make an

 

accurate diagnosis,” said Direk Limmathurotsakul, a microbiologist and assistant professor at Thailand’s Mahidol University, who co-led the study.

o The researchers estimate there are 165,000 melioidosis cases a year in people, of which 89,000 will be fatal. These tolls are similar to those caused by measles – a viral infection that can be prevented with a vaccine – and far greater than dengue fever.

o The study found that the highest melioidosis risk zones are in South Asia, East Asia and the Pacific, including all countries in Southeast Asia and tropical Australia, sub-Saharan Africa and South America. There are also risk zones of varying sizes in Central America, southern Africa and the Middle East.

2. The risk to the average traveler is small and precautions can be taken to minimize one’s exposure.

According to the CDC, “the risk is highest for adventure travelers, ecotourists, military personnel, construction and resource extraction workers, and other people whose contact with contaminated soil or water may expose them to the bacteria.”

 In the areas where the disease is widespread, people with open skin wounds and should avoid contact with soil and standing water.

 Travelers should use items such as waterproof boots and gloves to protect against contact with contaminated soil and water and thoroughly clean skin lacerations, abrasions, or burns that have been contaminated with soil or surface water.

 When a melioidosis infection is diagnosed, the disease can be treated with the use of appropriate medication:

o Ceftazidime, imipenem, or meropenem is used for initial treatment of 10–14 days, followed by 20–24 weeks of trimethoprim-sulfamethoxazole.

3. As travel agents, our clients can take heart that they booked through us. We are an unbiased advocate and can offer them both assistance and peace-of-mind.

We would not send our clients to a particular destination if we believe it to be unsafe. Should we become aware of an issue for a specific destination, we alert clients who may be planning to travel there and provide detailed information on the situation so they can make informed decisions for themselves if they still wish to travel.

 We strongly encourage all of our clients, whether they are traveling domestically or internationally, to purchase travel insurance, particularly right at the same time as travel has been booked. Travel insurance offers an additional layer of protection for travelers and can potentially help save a traveler hundreds or thousands of dollars if a medical or travel emergency occurs.

 We are advocates for our clients; and they know that by working with a true travel professional, we are there for them before, during, and after their trip should they need us – which gives them peace of mind.

 By working with a trusted travel professional, we can provide providing alternative travel arrangements should the need arise.

 Our business is founded on repeat customers. Therefore, we want to be sure everything goes off without a hitch.

 

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