Lufthansa / Austrian / Brussels airlines / Swiss

Lufthansa Time of Ticketing Incentive Program

ATTACHMENT C – Booking and Ticketing Instructions

1. Application: For incentive eligibility, travel may originate or terminate anywhere in the world provided that:
2. a. Incentive is applied to a transatlantic segment marketed and operated by Participating Carriers (LH*, OS, SN, LX*) and the other transatlantic segment may be on a Performance Measurement Carrier (AC, UA) marketed and operated or Participating Carrier (LH*, OS, SN, LX*); AND
3. b. Travel on eligible transatlantic segments must be to/from USA or Canada; AND
4. c. No other ticket designators may be used in conjunction with this Time of Ticketing incentive agreement.

*Transatlantic flights operated by CityLine (CL), Edelweiss Air (WK) or SunExpress (XG) and marketed AC OS SN LH LX or UA are eligible for incentive and also included as an eligible transatlantic carrier as referenced in the remaining terms and conditions of this agreement.

• Asia/Pacific origin/destinations may be included in the itinerary via Europe under the following conditions:

The ToT conditions for the transatlantic portion of the journey, mentioned above, are observed between the US/CA and the European gateway; between the European gateway and the Asia/Pacific region only flights marketed and operated by Participating Carriers (LH/CL, OS, LX/WK) are eligible for incentive.

• In the event that an itinerary crosses both the Atlantic and Pacific oceans, the qualifying Atlantic ToT ticket designators will apply. Carrier eligibility for ToT incentive is limited to Participating Carriers (LH, OS, SN, LX) for the transatlantic and within the Atlantic Market region. Performance Measurement Carriers (AC or UA) must be used for the transpacific portion of the journey.

(Please refer to paragraph 5 ‘Round the World Itineraries’ for further conditions).

2. Eligible Fare Types:

• ToT Incentive eligible fare types begin and/or booking classes begin with F, A, J, C, D, Z, P, G, E, N, O, Y, B, M, U and H. Incentive eligibility is to be determined by the incentive levels specified in the Entity Incentive grid in attachment D, based on the fare type/booking class used, whether an exception market conditions exists and if interlining with OAL is included.
• ToT applicable fares must be according to normal fare construction and only international through fares originating or terminating in the USA or Canada are eligible for incentive.
• Sector fares, independent of the published international through fare, included in an itinerary will be eligible for the ToT incentive if marketed and operated by Participating Carriers and/or a regional carrier listed in attachment D. In order to be ToT incentive eligible a maximum 24 hours connecting time will be required when a sector fare condition exists to/from the transatlantic portion of the journey in both directions for a round trip itinerary or in a single direction for a one-way itinerary, in addition to adhering to the eligible fare type/booking class requirements.
• If each segment of the itinerary is not booked in an eligible booking class and/or carrier, the ToT Incentive will be limited to the eligible segments within a given itinerary.
• If the International fare rule permits, unlimited stopovers allowed in USA/Canada and at/or beyond European gateway cities providing all carriers are Participating (LH/CL, OS, SN, LX/WK), Performance Measurement (AC and/or UA), Regional Carriers or Star Alliance Carriers.

3. Exception Market ToT Incentive:

Itineraries that include a non-stop flight with a fare break in the fare construction between a designated Exception Market city pair will be eligible for the exception market incentive rate. Exception Market incentive applies to designated non-stop flights as listed on Exception Market grid on page 5 and are to be applied in both directions.

• If the Exception Market O & D is booked as a connection the exception market incentive level does not apply.
• Itineraries that include a non-stop flight with a fare break in the fare construction between a designated Exception Market city pair and are in conjunction with a connecting flight;

a.) within 24 hours are not subject to the Exception Market incentive

b.) exceeds 24 hours the exception market incentive will apply.

• In the event that a round trip itinerary includes an exception market O&D in one direction and not in the other, the eligible incentive of each direction may be applied by direction. Lufthansa Time of Ticketing Incentive Program

ATTACHMENT C – Booking and Ticketing Instructions, Continued

4. Interline Inclusion (3% less incentive):

Star Alliance and any other carrier (OAL) may be included within the Atlantic Market Region with 3% points less incentive as long the transatlantic segments are marketed and operated by a Participating Carrier (LH/CL, OS, SN, LX/WK) and/or Performance Measurement Carriers (AC and/or UA) as per conditions of paragraph 1.

The following conditions must be met:

• The connection is to/from a Participating Carrier (LH/CL, OS, SN, LX/WK) and/or Performance Measurement carriers (AC, UA) transatlantic marketed and operated flight.
• An international published through fare to/from the USA or Canada is applied and begins with one of the eligible fare types or is booked in inventory detailed in paragraph 2.
• ToT Incentive shall not apply if an itinerary contains more than (2) non-transatlantic OAL Segments in either direction operated by a non-participating carrier (not to exceed a maximum of 4 OAL operated segments per qualifying itinerary)
• Connection is to/from a Participating Carrier (LH/CL, OS, SN, LX/WK) or Performance Measurement Carrier (AC, UA) to/from OAL flight segment on a published international through fare.
• Interlining does not apply to itineraries that qualify for: A, Z, P, N or O incentive or exception market incentive or westbound all markets to USA /Canada.

Non-transatlantic LH, OS, SN, LX marketed flights operated by OAL carriers are subject to interline reduction.

5. Part 1 – Round-The-World Itineraries:

Itineraries must include transatlantic flights operated and marketed by Participating Carriers (LH/CL, OS, SN, LX/WK). Transpacific flights must be operated by a Performance Measurement Carrier (AC and/or UA), Regional Carriers may be included.

• Itineraries may commence via the Atlantic or the Pacific.
• Applicable fares are based on constructed point to point published fares.
• Maximum eligible commission for entire itinerary is 12% when limited to fare types F, A, J, C, D, Z, P, G, E, N, O, Y, B, M, U and H. Ineligible fare types can be included at 0% commission except on the transatlantic portion of the itinerary. The applicable ticket designator is TZB2.
• Star Alliance Round-The-World-Fares are ineligible for a ToT incentive.
• Example 1: JFK-FRA J cl (LH) / Stopover / FRA-TYO J cl (LH) / Stopover / TYO-IAH J cl (UA) IAH-CHI F cl (UA) = 12%
• Example 2: DEN-FRA C cl (LH) / Stopover / FRA-HKG K cl (LH) / Stopover / HKG-SFO Z cl (UA) = 12%

Incentive only eligible on DEN-FRA and HKG-SFO portions (FRA-HKG 0% due to ineligible fare type)

Part 2 – Round-The-World Itineraries, Interline: In addition to the conditions listed above, itineraries which include segments operated by OAL and Star Alliance carriers may be included in a Round-The-World itinerary under the following conditions:

• Only segments that are non-transatlantic, non-transpacific and non-North American feed are eligible

Exception: All Nippon Airways (NH) is permitted transpacific.

• A combined maximum of 4 segments operated by OAL and/or Star Alliance carriers are permitted
• Maximum eligible commission is 4% for the entire ticket. Ineligible fare types can be included at 0% commission except on the transatlantic portion of the itinerary. The applicable ticket designator is TZB2.
• Booking class restrictions do not apply to OAL or Star Alliance segments Lufthansa Time of Ticketing Incentive Program

ATTACHMENT C – Booking and Ticketing Instructions, Continued

Round the World itineraries continued:

• Example 3a: LAX-FRA F cl (LH) / Stopover / FRA-BOM F cl (LH) / BOM-BJS J cl (AI) / BJS-YVR J cl (AC) = 4%

Eligibility may also be based on the transatlantic fare component in order to maximize commission:

3b: LAX-FRA F cl (LH) / Stopover / FRA-BOM F cl (LH) / BOM-BJS J cl (AI) / BJS-YVR J cl (AC) = 17%

 Through fare LAX-BJS “F” Fare Basis Code, max eligible commission = 20%, -3% points due AI interline included,

eligible commission = 17%, BOM-BJS eligible for commission only as in example 3a above.

Example 4a: SFO-NRT J cl (NH) / Stopover / NRT-MUC J cl (LH) / MUC-EWR J cl (LH) / EWR-LAX J cl (UA) = 4%

Or

SFO-NRT J cl (NH) / Stopover / NRT-MUC J cl (LH) / MUC-EWR J cl (LH) / EWR-LAX J cl (UA) = 22%

 Eligible through fare – NRT-EWR “J” Fare Basis Code, max eligible commission = 22%,

SFO-NRT eligible for commission only as in example 4A above.

6. Ticketing:

• Tickets must be plated on the ‘Participating Carriers’ (LH, OS, SN, LX) ticket stock only. Tickets must be issued and paid for in the USA, with the exception of PTAs.

7. Pre-Paids:

• PTAs are permitted and may be issued overseas if paid for in the USA. PTA fee may apply.

8. Exclusions:

• ToT Incentives are applicable to revenue passengers only. The following are excluded from this Incentive Program: Industry reduced fares such as ID or AD tickets, Circle Europe fares, Senior Citizen fares, Embassy, emigrant, government, group, journalist, military, missionary, student and Web fares, in addition to any other discounted IATA fares.

9. Child/Infant:

• Child/Infant fares are applicable for ToT Incentives if the ticket shows the correct ToT ticket designators. If Child/Infant fares require other ticket designators, the ToT Incentive does not apply. Lufthansa Time of Ticketing Incentive Program

ATTACHMENT D – Partner Carriers

Effective 01APR17 Atlantic ToT Participating Carriers Information
Participating Carriers must be used at least one way across the Atlantic Ocean plated on ticket stock shown below. The use of any airline other than participating carriers (LH, OS, SN, LX) or performance measurement carriers (AC & UA) on the transatlantic portion of the journey is permitted at 0% commission for that portion of the journey.
Austrian Airlines (OS):	the below listed carriers qualify for full ToT incentive level
Ticket Stock (257)	•PrivatAir flights operated by on behalf of Lufthansa or Swiss
•Austrian Airlines (OS)
Brussels Airlines (SN):	•Brussels Airlines (SN)
Ticket Stock (082)	•Lufthansa German Airlines (LH)
•Swiss International Air Lines (LX)
Lufthansa German Airlines (LH)	•Air Canada (AC) •United Airlines (UA)
Ticket Stock (220)	•Lufthansa CityLine (LH), transatlantic, within and beyond Europe
•Edelweiss Air (WK), transatlantic, within and beyond Europe
Swiss International Air Lines (LX):	•Eurowings (EW) / SunExpress (XG), transatlantic, within and beyond Europe
Ticket Stock (724)	•Including Regional Carriers listed further below
Performance Measurement Carriers
Air Canada (AC) / United Airlines (UA) (may be used one way across the Atlantic in conjunction with Participating Carriers on qualifying Participating Carrier’s ticket stock)
Regional Carriers
Plating on :	the below listed carriers qualify for full ToT incentive level
LH (220) / OS (257) / SN (082) / LX (724)	Marketed (AC, OS, SN, LH, LX or UA marketed and as operating carrier)
European Feeder	Adria Airways, Air Dolomiti, Air Malta, BMI Regional, Deutsche Bahn
Eurowings Europe, Eurowings, Germanwings, Lufthansa CityLine, Luxair, Welcome Air
Air Berlin operated flights on behalf of Eurowings (marketed AC, OS, SN, LH, LX, UA only)
CityJet and Flybe operated flights on behalf of Brussels Airlines (marketed AC, OS, SN, LH, LX,
UA only)
Marketed (AC, OS, SN, LH, LX or UA marketed)
Helvetic Airways, Edelweiss Air, PrivatAir, Swiss Global Air Lines,
SBB Swiss Railways, OEBB Austrian Federal Railways
USA, Canada & Trans-North America Feeder (Marketed AC, OS, SN, LH, LX or UA)	•Air Canada (AC), Air Canada Jazz (AC), Air Canada Rouge (AC), Air Georgian,
Exploits Valley Air Services, Jazz Aviation, Sky Regional Airlines
•United Airlines (UA), United Express (UAX, regional carriers DBA United Express),
Amtrak marketed UA

Lufthansa Time of Ticketing Incentive Program

ATTACHMENT D – Booking and Ticketing Instructions

Effective 01APR17 Entity Incentive

Eligible Fare Types

Commission

Interline Commission

Ticket Designator

Origin

Destination

LAX / ORD

All Markets

F J C D G O E Y B M U H

20%

17%

TZB2

DEN / IAD / IAH / SFO Canada

F J C D G O E Y B M U H

12%

9%

Rest of USA

F J C D G O E Y B M U H

22%

19%

USA / Canada

All Markets

A* Z P N

10%

10%

Westbound All Markets

USA / Canada

F A* J C D Z P O G E N Y B M U H

4%

4%

*AC “A” class is ineligible for commission

Exception Market Application – Bidirectional Apply to non-stop flights only

Eligible Fare Types

Commission

Interline Commission

Ticket Designator

DEN

FRA

F A* J C D Z P O G E N Y B M U H

2%

2%

TZB2

EWR

GVA MUC

IAD

BRU FCO FRA GVA MUC VIE ZRH

IAH / ORD

FRA MUC

LAX

FRA ZRH

SFO

FRA MUC TLV ZRH

PERMITTED COMBINATIONS

– When combining qualifying incentive rates for the outbound and return segments, applicable commission on each transatlantic segment will apply with respect to the O/B trip.

Example: DEN – LHR (C) 12% commission LHR – DEN (Z) 10% commission

– When utilizing qualifying sector fares in a transatlantic trip*, applicable commission on each segment will apply.

THE TRANSATLANTIC SECTOR FARE MUST QUALIFY FOR COMMISSION.

* This is a one-way true origin and destination flight segment.

Example: CID-ORD (Y) (22%) (connects within 24hrs) ORD-FRA (C) (22%) – true origin and destination CID-FRA

Example: IAH-MCO (F) (12%) (connects within 24hrs) MCO-FRA (C) (12%) – true origin and destination IAH-FRA with connection

– Non-qualifying segments (OAL, ineligible or non-qualifying classes) are permitted on ticket at 0% commission.

-When connecting from domestic USA on OAL to a qualifying transatlantic

Example: BUF – BOS (B6) (U) (0%) (connects within 24hrs) BOS – FRA (LH) (C) (22%) – true origin and destination BUF-FRA

-When utilizing qualifying sector fares on participating carriers with outbound connection over 24 hours/return connection within 24hrs

Example: EWR – MUC (F) (2%) (connection exceeds 24hrs) MUC – BRU (B) (0%) – exception market & MUC-BRU sector applies connection exceeds 24 hours