Singapore Airlines
Singapore Airlines – Upfront Time of Ticketing Commission Agreement (Confidential)
Ticketing Period: April 1, 2017 – March 31, 2018
Tour Code: AG3243CO7N – must be included in the tour code box of each ticket; all tickets issued shall be on Airline Reporting Corporation (ARC) ticket stock and must be plated on Singapore Airlines (618). Only electronic tickets, reportable through ARC, are acceptable.
Commission = see table below. Commission must be taken at time or original ticketing. Retroactive commission is not permitted. Partially used tickets, depending on itinerary, may have commissions revoked in whole or in part by Singapore Airlines, in its sole discretion. In the event of such revocation, Agency shall promptly remit to Singapore Airlines the portion of the commission revoked.
Eligibility: New locations joining will be eligible for this commission offer the quarter after they join. Singapore Airlines requires new locations be submitted 30 days prior to the applicable quarter.
Agreement – Appendix A:
| Routing | Compartment | Fare Type | Commission Percentage
(to be deducted at time of ticketing) |
Agreement Number
(To appear in tour code box) |
|||
| From ALL SQ USA gateways to all SQ/MI online points in IATA Traffic Conference Areas 2 and 3* | Suites/First | R_ | 10 % | AG3243CO7N | |||
| F_ | 10 % | ||||||
| A_ | 5% | ||||||
| Business | Z_ | 12 % | AG3243CO7N | ||||
| C_ | 15% | ||||||
| J_ | 13% | ||||||
| U_ | 7% | ||||||
| D_ | 5% | ||||||
| Premium Economy | S_ | 12 % | AG3243CO7N | ||||
| T_ | 12% | ||||||
| P_ | 5% | ||||||
| Economy | Y_ & B_ | 10% | AG3243CO7N | ||||
| E_ & M_ | 9% | ||||||
| H_ | 7% | ||||||
| W_ | 5% | ||||||
| SQ Transatlantic / Transpacific ONE WAY ‘POO’ type fares (destination USA) issued in conjunction/ combination with OALUSA originating Transatlantic / Transpacific fares OAL ticket number must be inserted in SQ ticket endorsement box ** | Suites/First | R_ & F_ | 9 % | AG3243CO7N | |||
| Business | Z_ & C_ | ||||||
| Premium Economy | S_ & T_ | ||||||
| Economy | Y_, B_ & E_ | ||||||
| Other ‘POO’ type fares originating outside of USA | Suites/First | R_ & F_ | 5% | AG3243CO7N | |||
| Business | Z_ & C_ | ||||||
| Premium Economy | S_ & T_ | ||||||
| Economy | Y_, B_ & E_ | ||||||
*IATA Traffic Conference Area 2 includes Europe (West of the Urals), Azores, Iceland, Middle East, Africa and Seychelles Islands. IATA Traffic Conference Area 3 includes Asia (East of the Urals) and Oceania (Australia, New Zealand and South Pacific Islands).
**OAL and SQ ticket numbers must be cross referenced if issued on separate tickets.
General Notes:
All taxes, fees, and surcharges including but not limited to federal transportation and segment tax, international departure tax, federal inspection fees, passenger facility charges, fuel surcharges and airport
and security surcharges must be collected by the issuing agent. These charges must be paid at time of
ticket issuance and are not subject to discounts/commissions. All International Air Transport Association (IATA) rules and restrictions apply. All tariffs, reservations booking designators (RBD) and other conditions of carriage of Singapore Airlines apply. Should Singapore Airlines’ service to any city be canceled or suspended, this agreement shall automatically be deemed terminated with respect to such city without notice.
Commissions may be used for meetings/groups of no more than nine (9) agency employees traveling together. Groups of ten (10) or more agency employees traveling together must be booked directly with Singapore Airlines. Commissions for groups may differ from the commissions set forth in this Agreement depending on group size and flight availability. Refunds or overcharges, if any, will be paid through the designated travel agency. A service charge may apply as per fare basis rules, and may be deducted from any refund or overcharge.
Booking/Ticketing Information:
Please see the booking/ticketing sheet below for information, rules, and restrictions.
Point-of-Origin (POO) / Point-of-Sale (POS) Country – United States (US) (POO originating outside the US – see Point of Origin section below)
Type of Journey – One-way (OW), round-trip (RT), open-jaw (OJ), circle-trip (CT) mixed classes permissible.
Booking Class RBD’s – R, F, A, Z, C, J, U, D, S, T, P, Y, B, E, M, H and W only.
Tour Code Box – The contract number, AG3243CO7N, must be entered in the tour code box
Restriction/Endorsement Box – Following must appear in the box as below:
NON-END/REF ISSG OFC FOR ANY CHGS/ AG3243CO7N
Singapore Airlines Commission Agreement Booking/Ticketing Information:
Please see below information, rules, and restrictions. All published fare rules apply unless advised otherwise. Issuing agent must comply with all published fare conditions, rules, routing and RBD. Fare conditions, RBD’s and fare basis codes are subject to change without notice. Fare conditions and fare basis codes are subject to change without notice. No additional commissions may be taken on tickets. Commissions set forth in this agreement are not combinable with promotional or other discounts/commissions that Singapore Airlines may introduce from time to time.
SEE ADDITIONAL TICKETING RULES
| Airlines Included –
a. Singapore Airlines (SQ) b. Silk Air (MI)
Ticket Stock/Validation/e-Ticket – (618) SQ validation/ticket documents. Only e-tickets accepted. All tickets must be issued in USA. Taxes – All applicable taxes must be collected when the ticket is issued. Discounts are not applicable to taxes. Fare Box – 1. Gross fare is to be shown in the Base Fare Box and discount is to be shown in the Commission Box. 2. For fares originating from USA only, agency is permitted to show a discounted fare amount in the Base Fare Box, provided: (a) the amount in the Base Fare box must be identical to the amount in the Fare Calculation (b) the published fare basis code is shown on the ticket (c) ‘/QS//’ is inserted in the Tour Code box with the Amendment number or Agreement number e.g. ‘ADxxxxxxxx/QS//’ or ‘AGxxxxxxxx/QS//’ Airport Surcharges, Fuel Surcharges and Other Fees and Surcharges – All applicable airport surcharges, carrier and government fees or surcharges must be collected when the ticket is issued. Discounts are not applicable on taxes. Discounts are not applicable to such surcharges and fees. Reservation Booking Designator (RBD) and / or Fare Basis – Refer to Appendix A (Please note that not all routes have all the same fare basis. Always use the applicable fare basis available in the GDS system and complying with all applicable tariff conditions). Minimum / Maximum Stay – As per published fare rules Form of Payment – Only cash, check or approved charge/credit cards (American Express, Discover, MasterCard, UATP, VISA). |
Flight Application –
a. Discounts are valid for travel from Singapore Airlines’ filed fare origin points from USA.l b. Discount will apply on through-published fares via SQ/MI operated flights and SQ marketed flights operated by MI. c. Travel must originate in USA and have a Singapore Airlines transpactic or transatlantic sector in the itinerary. d. Discounts are applicable for one-way, round-trip or circle-trip travel originating in the USA. e. Discounts are NOT applicable when the fare component involves any interlineflight segment not operated by SQ/MI unless otherwise stated here. f. Discounts are applicable for US domestic sectors on designated US carriers as per SQ filed fare rules. g. Discounts are applicable for Vistara (UK) domestic sectors within India as per SQ filed fare rules. h. Discounts are applicable for Garuda (GA) domestic sectors within Indonesia as per SQ filed fare rules. i. Discounts are applicable on through-published fares via SQ/TZ operated flights where the TZ (Scoot) operated sectors are SINATWvv and SINJAIvv only as per SQ filed fare rules.
Codeshare Flights – a. SQ marketed flights and MI marketed flights operated by partner airlines are NOT eligible for discount unless otherwise stated here. b. SQ marketed flights operated by JetBlue Airways and Virgin America within the USA used to connect to/from SQ online gateways in the USA are eligible for discount. These SQ marketed flights on JetBlue Airways and Virgin America will appear with an SQ flight number. c. SQ marketed flights operated by Malaysia Airlines identified as SQ5601 through SQ5699 are eligible for discount. d. SQ marketed flights between USA and LHR operated by Virgin Atlantic Airways (VS), used to connect to/from SQ operated flights at LHR for travel to/from Area 3, are eligible for 5% discount on full public published fares originating from USA governed by (Z-,C-,J-,U-,D-,S-,T-,P-,Y-,B-,E-,M-,H-)SQVS, (Z-,C-,J-,U-,D-,S-,T-,P-,Y-,B-,E-,M-,H-)SQVSO type fares.
Combination of Fares – Discounts apply to mixed classes of service or RBDs via SQ/MI. For roundtrip / circle trip / open-jaw itinerary, the discount percentage is based on applicable base fare discounts for each direction. Transfers, Stopovers & Rebooking / Rerouting – As per published fare rules Senior, Child & Infant Discounts – Not applicable |
ARC Adherence – Tickets issued under this Agreement must be issued according to standard Airline Reporting Corporation (ARC) procedures.
Routing – Per published fare rule. Cancellation/ Refund/ Upgrade to Higher Fare/Exchanges – a. Issuing Office/TMC to follow published fare rule. b. Reissued/exchanged ticket may be calculated using the contracted discount, if one applies.
Carrier and/or Fare Combinability – a. Per published fare rule.
Side-Trips –Discounts on side trips in Area 3 in combination with fares originating in the USA are permitted provided the following criteria are met: a. All long haul transpacific or transatlantic long haul travel must be on Singapore Airlines originating from USA. b. The side trip in Area 3 must also be on Singapore Airlines, or Silk Air, and the entire itinerary must be auto-priced by the GDS with a clear fare calculation on the ticket of how the fare was determined. c. The above will also apply for fares to destinations for which there is no filed published through-fare from the USA and all travel is on SQ or MI. d. The entire itinerary must be validated on SQ 618 document. e. The side trip fare within Area 3 must be a public published fare.
Special Rules for roundtrip transportation involving other carriers – a. Ticket must be issued in USA and validated on SQ/618 b. Travel must originate from USA when SQ is the outbound transatlantic or transpacific carrier via SQ published fares ex-USA c. Combination of fares for travel within and between Areas 2/3 on the same ticket is permitted, per each governing fare rule condition. d. Fare Calculation ladder must reflect fare breakdown.
Point of Origin’ (POO) type fares originating outside of USA – Ticket must be issued in USA and validated on SQ/618. Use the following GDS entry formats to auto-price ‘POO’ type fares then remit discount via ARC. Sabre: WPISIA18 Amadeus: FXX/R,U*SIA18 Apollo: $b-SIA18 Worldspan: 4pfs#/@@SIA18 or 4PFSR.SR#/@@SIA18 For SQ Transatlantic / Transpacific ONE WAY “POO” type fares (destination USA) governed by R-,F-,Z-,C-,S-,T-,Y-,B-,E- RBDs issued in conjuntions/combination with OAL USA originating Transatlantic / Transpascific fares. OAL ticket number must be inserted in SQ ticket endorsement box. |
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| Fares Outside This Agreement – SQ offers various fares (including Internet only fares, special promotional fares, Star Alliance fares, etc) that are outside the scope of this Agreement. The discounts/commissions in this Agreement will not apply to such fares. | |||