South African Airways
South African Airways Time of Ticketing Commission Agreement (Confidential)
Ticketing Period: April 25, 2017 through March 31, 2018
Tour Code: None
Ticket Designator: None
Tickets utilizing the commission incentive must be issued in North America only and validated on South African Airways (083) ticket stock. Fares cannot be advertised or sold for less than the Published Fare.
| Fare Category | Applicable Booking Classes | Commission | |
| United States Origin:
to SAA Africa Network Destinations |
C,J | 8% | |
| D,Z | 8% | ||
| Y,M,B,K,H,S,Q,T | 8% | ||
| V,L,W,G | 8% | ||
| Canada Origin via US/Europe
to SAA Africa Network Destinations |
C,J | 8% | |
| D,Z | 8% | ||
| Y,M,B,K,H,S,Q,T | 8% | ||
| V,L,W,G | 8% | ||
| London Origin
to SAA Africa Network Destinations |
C,J | 8% | |
| D,Z | 8% | ||
| Y,M,B,K,H,S,Q,T | 8% | ||
| V,L,W,G | 8% | ||
| Africa Origin
to The United States or To Canada via US/Europe |
C,J | 8% | |
| D,Z | 8% | ||
| Y,M,B,K,H,S,Q,T | 8% | ||
| V,L,W,G | 8% | ||
Eligibility: New locations joining will be eligible for this commission offer the month after they join.
Ticketing Instructions:
All tickets must be issued on South African Airways (083) ticket stock to the standards of the Airline Reporting Corporation (ARC).
The commission is applicable when using SA published through fares originating in the U.S./Canada/Africa or Europe as per the chart above.
Time of ticketing of commission incentive is also applicable when using United Airlines (UA) / JetBLue (B6) published through fares between the U.S. and South Africa / West Africa ONLY, with South African Airways operated flights used on the trans-Atlantic sector. Travel via Europe is NOT permitted.
Direct flights between the U.S. and Africa and flights between Africa and Europe MUST be SA operated flights.
Valid for one-way, roundtrip, open-jaw and circle trip itineraries that are permissible routings or mileage as detailed by the applicable rules/restrictions of the published fare being used.
South African Airways (flights 001-999) has to be the most significant operating carrier on all international itineraries. (The most significant is the carrier with the longest leg of the journey).
Offline (OAL) space is allowed on the SA ticket and is commissionable ONLY if it is part of a trans-Atlantic (to/from North America including to/from Candia via Europe) SA through published fare.
Intra-Africa and domestic South Africa flights operated by South African Airways sold without an SA operated trans-Atlantic flight(s) or with an SA operated flight(s) via Europe to North America do NOT qualify for commission.
Bookings made using an SA code-share flight operated by United Airlines (UA), JetBlue Airways (B6) do qualify for commission when traveling to/from the SAA gateways in the U.S, along with Air Canada (AC) via Europe when using an SA published through fare. All other SA code-share flights do NOT qualify for commission.
Other Ticketing Instructions:
Commission incentive does NOT apply to the American Express IAP/2-for-1 promotion.
Multiple booking class itineraries are eligible for the commission incentive, provided that the applicable fare rules permit combinability. Commission percentages car be pro-rated based on the sector booking class.
Commission incentive is applicable to groups of 10 or more booked through the South African Airways Group Desk. Groups are NOT permitted when using B6 or when using UA/B6 published airfares in accordance with the Fly America Act.
Commission not claimed at time of ticketing will not be paid retroactively.
In cases of refunded or cancelled tickets, the commission will be recalled.
The airline reserved the right to change the amount of the commission incentive amount and/or terminate the commission incentive program with notice at any time, even though termination may affect travel that is yet to be ticketed by the agent.
Debit Memos:
Debit memos will be the agent’s responsibility to comply with all terms of the agreement and rules and restrictions of the published fares. The airline will debit the agent for any violation of this agreement or the applicable ticketing terms and conditions of the Published fares, such as improperly issuing a ticket, failing to comply with the fare rules, improperly claiming commission, failing to collect the required taxes, surcharges and other fees, or failing to properly remit monies to the airline. The airline may also include an administrative service fee in addition to other charges of the debit memo. The airline will send the agent a preview list of possible debit memos which requires a written response for the agent within five (5) business days. Should the agent accept the debit memos from the preview list no further response is required except full payment to the airline within thirty (30) days. Should the agent choose to contest any of the items, it is imperative that the agent do so within five (5) business days of receipt of the preview list by replying to SAADebitMemos-USA@flysaa.com Should the airline not receive written notification for the agent within (5) business days from the time the preview list was sent, the official debit memos will be sent to the agent and payment will be required within thirty (30) days. The airline will not reverse any debit memos that have been issued.
Use of Trade Names:
The agent’s publications or use of any promotional material or advertising may display the airline’s name logo and/or graphics only with the prior review and approval of the airline. The agent must submit a proof copy of any planned use of the airline name, logo and/or logo to the airline prior to final publication. The airline’s logo refers to any trademark, trade name, trade dress, service mark, domain name, symbol or image used by the airline.
The agent agrees to not utilize the above mentioned in any internet-related or web-based activity, including, but not limited to using or registering any domain names (South African Airways, South African Air and/or South African Airlines) for keywords, search terms, or pop-up advertising terms the airlines’ brands. The agent will further agree that it will not create, acquire, license or support any internet key word or search terms that can locate, identify or create a link to websites based on specific search criteria that infringes upon the airlines’ trademark, trade name, trade dress, service mark, domain name, symbol or image used by the airline.
Updated: April 25, 2017 ©/2017, Travel Leaders Network, LLC